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For Companies At a Glance
- Tasks: Lead customer and market research projects to drive strategy and influence stakeholders.
- Company: Join a respected UK bank investing in its marketing and insight function.
- Benefits: Enjoy a competitive salary, bonus potential, and a values-led culture.
- Why this job: Shape a new role with autonomy and ownership in a growing focus on insight.
- Qualifications: Experience in insight or customer research; strong communication skills required.
- Other info: Work 2 days a week in Birmingham; financial services background is a plus.
The predicted salary is between 42000 - 66000 £ per year.
Job Description
Insight Manager – Customer & Market Insight
📍 Birmingham – 2 days/week
💰 Up to £55,000 + Bonus
Join a well-respected UK bank at a pivotal moment as they invest in their marketing and insight function. This is a chance to shape a new position focused on deepening customer and market understanding, driving strategy, and challenging assumptions.
The Role
Reporting to the Head of Insight, you’ll:
- Lead customer & market research projects (quant & qual)
- Translate data into engaging, actionable stories
- Build a consistent view of customer needs, behaviours & market trends
- Support segmentation and proposition development
- Influence stakeholders across product, marketing & strategy
- Manage agency relationships and deliver insight for PR when needed
About You
- Experience with insight or customer research (quant + qual)
- Strong communicator with commercial awareness
- Confident managing research projects from brief to delivery
- Financial services background helpful but not essential
Why This Role?
- Brand new position – real autonomy & ownership
- Insight is a growing focus – your work will drive change
- Values-led culture, IIP Platinum employer, collaborative team
Interview Process
- 30-min intro call
- On-site interview (Solihull)
Interested? Apply via the link on this page
Senior Insight Manager employer: Harnham
Contact Detail:
Harnham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Insight Manager
✨Tip Number 1
Familiarise yourself with the latest trends in customer and market insight, especially within the financial services sector. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Prepare to discuss specific examples of how you've successfully led research projects in the past. Highlight your ability to translate complex data into actionable insights, as this is a key aspect of the role.
✨Tip Number 3
Network with professionals in the banking and insight sectors. Engaging with industry peers can provide valuable insights and potentially lead to referrals, which can significantly boost your chances of landing the job.
✨Tip Number 4
Be ready to showcase your communication skills during the interview process. Since influencing stakeholders is crucial for this role, practice articulating your thoughts clearly and confidently.
We think you need these skills to ace Senior Insight Manager
Some tips for your application 🫡
Understand the Role: Carefully read the job description for the Senior Insight Manager position. Make sure you understand the key responsibilities and required skills, such as leading customer and market research projects and translating data into actionable insights.
Tailor Your CV: Customise your CV to highlight relevant experience in insight or customer research, particularly any quantitative and qualitative projects you've managed. Emphasise your communication skills and any financial services experience, even if it's not essential.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the bank's values. Discuss how your background aligns with the responsibilities of the position, particularly your ability to influence stakeholders and manage research projects.
Prepare for Interviews: Anticipate questions related to your experience in managing research projects and your approach to translating data into stories. Be ready to discuss how you would support segmentation and proposition development in the context of the bank's goals.
How to prepare for a job interview at Harnham
✨Showcase Your Research Skills
Be prepared to discuss your experience with both quantitative and qualitative research. Highlight specific projects where you led research initiatives, detailing the methodologies used and the insights gained.
✨Communicate Effectively
As a Senior Insight Manager, strong communication is key. Practice articulating complex data in a clear and engaging manner. Use examples from your past work to demonstrate how you've translated data into actionable stories.
✨Understand the Financial Services Landscape
While a financial services background isn't essential, having a grasp of the industry can set you apart. Familiarise yourself with current trends and challenges in the banking sector to show your commercial awareness during the interview.
✨Prepare for Stakeholder Engagement
Expect questions about how you influence stakeholders across various departments. Think of examples where you've successfully managed relationships and delivered insights that drove strategic decisions.
