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- Tasks: Manage policy administration and support the consulting team with data analysis.
- Company: Mercer is a global leader in health and retirement solutions, part of Marsh McLennan.
- Benefits: Enjoy hybrid work options, professional development, and a vibrant, inclusive culture.
- Why this job: Join a supportive team and make an impact while developing your skills in a dynamic environment.
- Qualifications: Strong communication, organisational skills, and experience in customer service are essential.
- Other info: Flexible working arrangements available; commitment to diversity and inclusion.
The predicted salary is between 30000 - 42000 ÂŁ per year.
Business Support Administrator (Mobility Employee Benefits).
Mercer Birmingham, England, United Kingdom
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Join to apply for the Business Support Administrator (Mobility Employee Benefits). role at Mercer
Business Support Administrator (Mobility Employee Benefits).
Mercer Birmingham, England, United Kingdom
Join to apply for the Business Support Administrator (Mobility Employee Benefits). role at Mercer
Mercer Marsh Benefits
We are seeking a talented individual to join our
Mercer Marsh Benefits
We are seeking a talented individual to join our Global Mobility Solutions team at Mercer Marsh Benefits. Ideally the successful candidate for this role will be based in Bristol, however we can be flexible to accommodate hybrid / remote working for the right candidate.
We are currently looking to recruit a talented individual to join us as a Business Support Administrator. The Global Mobility Solutions team within MMB Multinational provides advice and solutions to multinational clients in international health insurance and group risk solutions.
Within your role you’ll be managing policy administration including membership adjustments & audits, invoicing, queries (claims & benefits) as part of a friendly and experienced team who will support and train you. You’ll play a key part in the renewal and new business process including drafting & executing quotation requests and supporting the creation of recommendation reports.
Additionally, you will be exposed to a variety of challenges such as supporting the consulting team in gathering, organising, entering, and analysing data using Excel spreadsheets to be used for various client projects
We will count on you to:
- Complete anti-money laundering checks, setting up of policies, client engagement, drafting of quote request and draft renewal reports
- New Business – Setting up client records and New Business reports
- Deliver analytical support to the Consulting team and clients in line with MMB’s Targets
- Build strong working relationships with the Consulting Team, Clients, and Providers to ensure the best service for our clients
What you need to have:
- Ability to prioritise and handle multiple tasks in a demanding work environment
- Excellent communication skills and previous experience of managing stakeholders
- Strong Administration, time management and organisational skills
- Experience of Customer service
What makes you stand out?
- Understanding of domestic and/or international Employee Benefits and Financial Services Industry
- Effective clients focus and a willing attitude to work proactively within a team
Why join our team:
- We help you be your best through professional development opportunities, interesting work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
#hybrid
Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at reasonableaccommodations@mmc.com.
Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.
R_316234
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Administrative
-
Industries
Insurance and Business Consulting and Services
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Business Support Analyst employer: Mercer
Contact Detail:
Mercer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Analyst
✨Tip Number 1
Familiarise yourself with the Global Mobility Solutions sector. Understanding the nuances of international health insurance and employee benefits will give you an edge in discussions during interviews.
✨Tip Number 2
Network with professionals in the industry, especially those working at Mercer or similar companies. Engaging with them on platforms like LinkedIn can provide insights into the company culture and expectations.
✨Tip Number 3
Brush up on your Excel skills, particularly in data analysis and reporting. Being able to demonstrate your proficiency in handling data will be crucial for the analytical support aspect of the role.
✨Tip Number 4
Prepare to discuss your experience in managing stakeholders and customer service scenarios. Highlighting specific examples will showcase your communication skills and ability to thrive in a demanding environment.
We think you need these skills to ace Business Support Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Business Support Analyst role. Focus on your administration, communication, and customer service skills, as these are key for this position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the Global Mobility Solutions team and how your background fits the role. Mention specific experiences that demonstrate your ability to manage multiple tasks and work collaboratively.
Highlight Relevant Skills: In your application, emphasise your proficiency in Excel and any experience you have with data analysis. This is crucial for supporting the consulting team and managing policy administration effectively.
Show Enthusiasm for the Company: Express your interest in Mercer and their commitment to diversity and inclusion. Mention how you align with their values and how you can contribute to their vibrant culture.
How to prepare for a job interview at Mercer
✨Understand the Role
Before the interview, make sure you thoroughly understand the responsibilities of a Business Support Administrator. Familiarise yourself with tasks like policy administration, client engagement, and data analysis using Excel. This will help you answer questions confidently and demonstrate your suitability for the role.
✨Showcase Your Communication Skills
Since excellent communication is key in this role, prepare examples from your past experiences where you effectively managed stakeholders or resolved queries. Be ready to discuss how you can build strong relationships with clients and team members.
✨Demonstrate Your Organisational Skills
The job requires handling multiple tasks in a demanding environment. Prepare to discuss how you prioritise tasks and manage your time effectively. You might want to share specific tools or methods you use to stay organised.
✨Research Mercer and Its Values
Familiarise yourself with Mercer’s mission, values, and the Global Mobility Solutions team. Understanding their approach to employee benefits and client service will allow you to align your answers with their expectations and show that you're genuinely interested in being part of their team.
