Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to deliver exceptional spa experiences and manage daily operations.
- Company: Bannatyne Group is a leader in health and wellness, committed to excellence and innovation.
- Benefits: Enjoy flexible schedules, free gym membership, discounted treatments, and 28 days annual leave.
- Why this job: Join a passionate team and make a real impact on guests' wellness journeys.
- Qualifications: NVQ Level 2 & 3 Beauty Therapy or equivalent, with strong customer service skills.
- Other info: Opportunity for career development and a positive work environment.
The predicted salary is between 30000 - 42000 £ per year.
Social network you want to login/join with:
Job Title : Spa Manager
Hours : 40 per week
Rate of Pay : £ per hour
Location : Wakefield
Are you passionate about wellness and customer service? Do you have a talent for leading a team to deliver exceptional experiences? If so, Bannatyne’s luxurious spa invites you to join our team as a Spa Manager!
Our Perks:
B-fed – complimentary lunch or breakfast.
Flexible schedule.
28 days annual leave increases with tenure.
Free gym membership.
Complimentary gym membership for another person (after 2 years service).
Discounted Spa Treatments – 30%
Discounted Spa Goods – 20% ELEMIS Products.
Discounted Meals and Beverages – 50% cafe/bar.
Career & Personal Development training.
Mental Health, Well-Being and EAP Services.
Length of Service Awards.
Staff Awards and Bonuses.
Discounted entertainment and shopping.
A typical day in the life of a Spa Manager:
Oversee daily operations of the spa, ensuring a seamless and relaxing experience for all guests.
Lead, motivate, and manage a team of skilled therapists and support staff.
Develop and implement strategies to increase spa revenue and client satisfaction.
Perform a variety of spa treatments including massages, facials, manicures, pedicures and more, tailored to meet guests\’ individual needs when required.
Maintain the highest standards of cleanliness, safety and customer service.
Manage inventory, budgets and scheduling to ensure efficient spa operations.
Creating a positive and collaborative work environment promoting professional growth and development.
What we are looking for:
Have an NVQ Level 2 & 3 Beauty Therapy qualification or equivalent.
Be KPI driven and results focused.
Have dynamic interpersonal skills and a customer focused attitude.
Have excellent written and verbal communication skills and be confident speaking to clients face to face, over the telephone and by email.
Proven experience of delivering excellent customer service.
Be flexible and proactive in managing multiple priorities.
The ability to make decisions, solve problems and take appropriate action.
Experience of managing a team and strong people development skills.
The ability to establish rapport, build trust and demonstrate credibility.
Ability to work flexible hours, including weekends and holidays.
It would be desirable if you had knowledge of ELEMIS products and treatments.
Why Bannatyne?
Bannatyne Group is a leader in the health and wellness industry, known for its commitment to excellence and innovation. Our spas offer a serene escape for our guests and a fulfilling career path for our employees. As a Spa Manager at Bannatyne, you’ll play a pivotal role in delivering the ultimate spa experience.
Ready to take the next step in your career? Apply now and become part of the Bannatyne family.
Join us at Bannatyne, where wellness is our passion and our people make it happen!
#J-18808-Ljbffr
Spa Beauty Manager employer: Bannatyne
Contact Detail:
Bannatyne Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Beauty Manager
✨Tip Number 1
Familiarise yourself with the latest trends in wellness and beauty therapy. This knowledge will not only help you stand out during interviews but also demonstrate your passion for the industry, which is crucial for a role like Spa Manager.
✨Tip Number 2
Network with professionals in the spa and wellness industry. Attend local events or join online forums to connect with others who can provide insights or even refer you to opportunities at Bannatyne.
✨Tip Number 3
Showcase your leadership skills by discussing any previous experience managing teams or projects. Highlight specific examples where you motivated staff or improved customer satisfaction, as these are key aspects of the Spa Manager role.
✨Tip Number 4
Research ELEMIS products and treatments thoroughly. Being knowledgeable about the products used in the spa will not only impress during your interview but also show your commitment to providing exceptional service.
We think you need these skills to ace Spa Beauty Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in beauty therapy and management. Emphasise your NVQ Level 2 & 3 qualifications, customer service skills, and any previous roles that involved leading a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for wellness and customer service. Mention specific experiences where you successfully managed a team or improved client satisfaction, and express why you want to work at Bannatyne.
Highlight Relevant Skills: In your application, focus on your interpersonal skills, problem-solving abilities, and flexibility. Provide examples of how you've handled multiple priorities in past roles, as these are key traits they are looking for.
Show Knowledge of ELEMIS Products: If you have experience with ELEMIS products or similar treatments, be sure to mention this in your application. It shows that you are knowledgeable and prepared to deliver the best spa experiences to clients.
How to prepare for a job interview at Bannatyne
✨Show Your Passion for Wellness
Make sure to express your enthusiasm for wellness and customer service during the interview. Share personal experiences or stories that highlight your commitment to creating exceptional spa experiences.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in the past. Discuss specific strategies you used to motivate staff and improve performance, as this role requires strong people development skills.
✨Know Your Products
Familiarise yourself with ELEMIS products and treatments, as having knowledge about them can set you apart from other candidates. Be ready to discuss how you would incorporate these products into your spa services.
✨Highlight Customer Service Experience
Be prepared to share instances where you delivered excellent customer service. Use specific examples that demonstrate your ability to handle difficult situations and ensure client satisfaction.
