Clinical Case Coordinator
Clinical Case Coordinator

Clinical Case Coordinator

Full-Time 24000 - 40000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Coordinate clinical input for flight operations and manage cases with empathy and efficiency.
  • Company: Join IPRS Aeromed, a leading provider of medical repatriations and clinical solutions.
  • Benefits: Enjoy a salary up to £40,000, flexible remote work, and a comprehensive benefits package.
  • Why this job: Be part of a supportive team that values innovation, diversity, and kindness while making a real impact.
  • Qualifications: Must be HCPC or NMC registered with at least 3 years of clinical experience.
  • Other info: Participate in service improvement projects and provide on-call support on a 1 in 4 rotation.

The predicted salary is between 24000 - 40000 £ per year.

Colleagues are at the heart of everything we do. We\’re looking for passionate, driven, and collaborative individuals to join our team and help us build an even better workplace. We are committed to creating an environment where everyone feels valued, supported, and empowered to thrive.

We are recruiting a Clinical Case Coordinator to join our team based at our office in Gatwick, West Sussex. The successful candidate will be responsible for providing clinical input on all IPRS Aeromed operations. This role requires acting as a key link between clinical and operational teams, ensuring that cases are managed with precision, empathy, and efficiency.

Responsibilities include:

  1. Screening flight manifests and assessing individuals\’ suitability to fly.
  2. Providing clinical input on all overseas operations.
  3. Assisting the Operations team with cases requiring clinical review.
  4. Supporting the Clinical Service Delivery Manager and deputising in their absence.
  5. Working as part of the wider clinical team.
  6. Participating in MDT discussions, supporting complex cases, manifest screening, and case referrals.
  7. Contributing to service improvement projects and supporting change initiatives.
  8. Adhering to CQC, HCPC/NMC codes, and NICE guidelines.
  9. Providing on-call support for urgent out-of-hours enquiries on a 1 in 4 rotation.

Benefits include:

  • Salary up to £40,000 per annum
  • 40 hours per week, office-based with some remote work after training
  • Permanent position
  • Company pension scheme, life assurance, employee assistance, and other benefits

Qualifications:

  • Current registration with HCPC (paramedic) or NMC (nurse)
  • Minimum 3 years post-qualification experience
  • Experience in clinical triage, primary and secondary care, and remote/telephone triage

Skills and Abilities:

  • Ability to work independently and within a team
  • Strong communication and record-keeping skills
  • Ability to assess and respond to deteriorating patients remotely
  • Decision-making skills and ability to stay calm under pressure

Who are we?

IPRS Aeromed is a leading independent provider of medical repatriations and clinical solutions across various sectors, including security-based environments. We are experiencing significant growth and are committed to our values: Innovation, Diversity, Integrity, and Kindness. We believe our success starts with our people and are dedicated to providing a supportive, inclusive workplace.

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Clinical Case Coordinator employer: IPRS Aeromed

At IPRS Aeromed, we prioritise our colleagues by fostering a supportive and inclusive work environment where every team member is valued and empowered to excel. As a Clinical Case Coordinator based in Gatwick, West Sussex, you will enjoy a competitive salary, comprehensive benefits, and opportunities for professional growth while contributing to meaningful clinical operations that make a difference. Join us in our commitment to innovation and kindness as we navigate the complexities of medical repatriations together.
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Contact Detail:

IPRS Aeromed Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Clinical Case Coordinator

✨Tip Number 1

Familiarise yourself with the specific responsibilities of a Clinical Case Coordinator. Understanding the nuances of clinical input, case management, and the importance of collaboration between clinical and operational teams will help you demonstrate your knowledge during interviews.

✨Tip Number 2

Network with professionals in the healthcare and clinical coordination fields. Engaging with current employees or industry contacts can provide insights into the company culture at IPRS Aeromed and may even lead to referrals, which can significantly boost your chances of landing the job.

✨Tip Number 3

Prepare for situational interview questions that assess your decision-making skills and ability to remain calm under pressure. Think of examples from your past experience where you successfully managed complex cases or triaged patients effectively.

✨Tip Number 4

Showcase your commitment to continuous professional development. Highlight any additional training or certifications related to clinical triage, remote care, or service improvement projects, as this aligns with the values of innovation and integrity that IPRS Aeromed upholds.

We think you need these skills to ace Clinical Case Coordinator

Clinical Assessment Skills
Communication Skills
Record-Keeping Skills
Decision-Making Skills
Ability to Work Under Pressure
Team Collaboration
Empathy and Compassion
Experience in Clinical Triage
Knowledge of CQC, HCPC/NMC Codes, and NICE Guidelines
Remote Patient Assessment
Operational Support Skills
Service Improvement Mindset
Adaptability to Change
On-Call Support Experience

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and qualifications required for the Clinical Case Coordinator position. Tailor your application to highlight how your experience aligns with these requirements.

Highlight Relevant Experience: In your CV and cover letter, emphasise your clinical triage experience, decision-making skills, and ability to work under pressure. Provide specific examples that demonstrate your capabilities in these areas.

Showcase Soft Skills: Since the role requires strong communication and teamwork, make sure to include instances where you've successfully collaborated with others or communicated effectively in challenging situations.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at IPRS Aeromed

✨Show Your Passion for Patient Care

Make sure to express your genuine passion for providing clinical care during the interview. Share specific examples of how you've positively impacted patients' lives in your previous roles, as this aligns with the company's commitment to empathy and support.

✨Demonstrate Team Collaboration

Since the role requires working closely with both clinical and operational teams, be prepared to discuss your experience in collaborative environments. Highlight instances where you successfully worked with others to achieve a common goal, showcasing your ability to communicate effectively.

✨Prepare for Clinical Scenarios

Anticipate questions related to clinical triage and decision-making under pressure. Brush up on relevant guidelines and protocols, and be ready to discuss how you would handle specific scenarios that may arise in the role, demonstrating your critical thinking skills.

✨Emphasise Adaptability and Continuous Improvement

The company values innovation and service improvement, so be sure to mention any experiences where you've contributed to change initiatives or adapted to new processes. This will show your willingness to grow and improve within the role.

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