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- Tasks: Manage policy administration and support the consulting team with data analysis.
- Company: Mercer is a global leader in health and retirement solutions, part of Marsh McLennan.
- Benefits: Enjoy hybrid work options, professional development, and a vibrant, inclusive culture.
- Why this job: Join a supportive team, tackle interesting challenges, and make a real impact.
- Qualifications: Strong communication, organisational skills, and customer service experience are essential.
- Other info: Flexible working arrangements available; ideal for students seeking valuable experience.
The predicted salary is between 28800 - 43200 ÂŁ per year.
Business Support Administrator (Mobility Employee Benefits).
Mercer Birmingham, England, United Kingdom
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Join to apply for the Business Support Administrator (Mobility Employee Benefits). role at Mercer
Business Support Administrator (Mobility Employee Benefits).
Mercer Birmingham, England, United Kingdom
Join to apply for the Business Support Administrator (Mobility Employee Benefits). role at Mercer
Mercer Marsh Benefits
We are seeking a talented individual to join our
Mercer Marsh Benefits
We are seeking a talented individual to join our Global Mobility Solutions team at Mercer Marsh Benefits. Ideally the successful candidate for this role will be based in Bristol, however we can be flexible to accommodate hybrid / remote working for the right candidate.
We are currently looking to recruit a talented individual to join us as a Business Support Administrator. The Global Mobility Solutions team within MMB Multinational provides advice and solutions to multinational clients in international health insurance and group risk solutions.
Within your role you’ll be managing policy administration including membership adjustments & audits, invoicing, queries (claims & benefits) as part of a friendly and experienced team who will support and train you. You’ll play a key part in the renewal and new business process including drafting & executing quotation requests and supporting the creation of recommendation reports.
Additionally, you will be exposed to a variety of challenges such as supporting the consulting team in gathering, organising, entering, and analysing data using Excel spreadsheets to be used for various client projects
We will count on you to:
- Complete anti-money laundering checks, setting up of policies, client engagement, drafting of quote request and draft renewal reports
- New Business – Setting up client records and New Business reports
- Deliver analytical support to the Consulting team and clients in line with MMB’s Targets
- Build strong working relationships with the Consulting Team, Clients, and Providers to ensure the best service for our clients
What you need to have:
- Ability to prioritise and handle multiple tasks in a demanding work environment
- Excellent communication skills and previous experience of managing stakeholders
- Strong Administration, time management and organisational skills
- Experience of Customer service
What makes you stand out?
- Understanding of domestic and/or international Employee Benefits and Financial Services Industry
- Effective clients focus and a willing attitude to work proactively within a team
Why join our team:
- We help you be your best through professional development opportunities, interesting work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
#hybrid
Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at reasonableaccommodations@mmc.com.
Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.
R_316234
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Administrative
-
Industries
Insurance and Business Consulting and Services
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Business Support Administrator (Mobility Employee Benefits). employer: Mercer
Contact Detail:
Mercer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Administrator (Mobility Employee Benefits).
✨Tip Number 1
Familiarise yourself with the Global Mobility Solutions sector. Understanding the nuances of international health insurance and employee benefits will give you an edge in discussions during interviews.
✨Tip Number 2
Network with professionals in the industry, especially those working at Mercer or similar companies. Engaging with them on platforms like LinkedIn can provide insights and potentially lead to referrals.
✨Tip Number 3
Brush up on your Excel skills, as data analysis is a key part of the role. Consider taking a short online course to enhance your proficiency, which will demonstrate your commitment to the position.
✨Tip Number 4
Prepare to discuss your experience in managing multiple tasks and stakeholder communication. Be ready with specific examples that showcase your organisational skills and ability to thrive in a fast-paced environment.
We think you need these skills to ace Business Support Administrator (Mobility Employee Benefits).
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Business Support Administrator role. Focus on your administration, time management, and customer service skills, as these are crucial for the position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the Global Mobility Solutions team and how your background fits the role. Mention specific experiences that demonstrate your ability to manage multiple tasks and communicate effectively.
Highlight Relevant Skills: In your application, emphasise your proficiency in Excel and any experience you have with policy administration or client engagement. This will show that you are well-prepared for the analytical support required in the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for a Business Support Administrator.
How to prepare for a job interview at Mercer
✨Understand the Role
Before the interview, make sure you thoroughly understand the responsibilities of a Business Support Administrator in the context of Mobility Employee Benefits. Familiarise yourself with the key tasks mentioned in the job description, such as policy administration and client engagement.
✨Showcase Your Communication Skills
Since excellent communication skills are crucial for this role, prepare examples from your past experiences where you effectively managed stakeholders or resolved queries. This will demonstrate your ability to engage with clients and colleagues alike.
✨Demonstrate Organisational Skills
Be ready to discuss how you prioritise and manage multiple tasks in a demanding environment. You might want to share specific strategies or tools you use to stay organised, especially when handling data analysis or administrative duties.
✨Express a Willing Attitude
Mercer values a proactive approach within teams. During the interview, convey your enthusiasm for working collaboratively and your willingness to take on challenges. Share instances where you went above and beyond to support your team or improve processes.
