Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage policy administration and support the consulting team with data analysis.
- Company: Mercer is a global leader in health and retirement solutions, part of Marsh McLennan.
- Benefits: Enjoy hybrid work options, professional development, and a vibrant, inclusive culture.
- Why this job: Join a supportive team and make an impact on clients and communities while developing your skills.
- Qualifications: Strong communication, organisational skills, and experience in customer service are essential.
- Other info: Flexible working arrangements available; ideal for those seeking a dynamic work environment.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Mercer Marsh Benefits, Global Mobility Solutions team. Role: Business Support Administrator. Based in Bristol preferred, hybrid/remote working may be possible for the right candidate. Location: Mercer Bournemouth/United Kingdom context is shown in the description, but focus is the Business Support Administrator within the Global Mobility Solutions team.
Responsibilities
- Complete anti-money laundering checks, setting up policies, client engagement, drafting quote requests and draft renewal reports
- New Business – setting up client records and New Business reports
- Deliver analytical support to the Consulting team and clients in line with MMB’s targets
- Build and maintain strong working relationships with the Consulting Team, Clients, and Providers to ensure the best service for our clients
- Policy administration including membership adjustments and audits, invoicing, and handling queries (claims & benefits) as part of a friendly and experienced team
- Support the renewal and new business process, including drafting and executing quotation requests and supporting the creation of recommendation reports
- Gather, organise, enter, and analyse data using Excel spreadsheets for various client projects
What you need to have
- Ability to prioritise and handle multiple tasks in a demanding work environment
- Excellent communication skills and experience managing stakeholders
- Strong administrative, time management and organisational skills
- Experience in customer service
What makes you stand out
- Understanding of domestic and/or international Employee Benefits and Financial Services Industry
- Effective client focus and a proactive attitude within a team
Why join our team
- Professional development opportunities, interesting work and supportive leaders
- Inclusive culture with collaboration to create new solutions and have impact for colleagues, clients and communities
- Career opportunities, benefits, and rewards to enhance well-being
#hybrid Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. For more information, visit mercer.com or follow on LinkedIn. Marsh McLennan is committed to diversity, inclusion and flexible work environments. We are an equal opportunities employer and strive to provide reasonable adjustments in accordance with applicable law. If you require reasonable adjustments, please contact us at reasonableaccommodations@mmc.com.
Marsh McLennan is committed to hybrid work, with remote work flexibility and in-office collaboration. All colleagues are expected to be in a local office or onsite with clients at least three days per week, with an anchor day identified for in-person teamwork.
R_316234
#J-18808-Ljbffr
Business Support Administrator (Mobility Employee Benefits). employer: Mercer
Contact Detail:
Mercer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Administrator (Mobility Employee Benefits).
✨Tip Number 1
Familiarise yourself with the Global Mobility Solutions sector. Understanding the nuances of international health insurance and employee benefits will give you an edge in discussions during interviews.
✨Tip Number 2
Network with current or former employees at Mercer. Engaging with them on platforms like LinkedIn can provide you with insider knowledge about the company culture and expectations for the Business Support Administrator role.
✨Tip Number 3
Brush up on your Excel skills, especially in data analysis and reporting. Being able to demonstrate your proficiency in handling data will be crucial, as this role involves supporting the consulting team with analytical tasks.
✨Tip Number 4
Prepare to discuss your experience in managing multiple tasks and stakeholders. The ability to prioritise effectively is key in a demanding environment, so have examples ready that showcase your organisational skills.
We think you need these skills to ace Business Support Administrator (Mobility Employee Benefits).
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Business Support Administrator position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in administration, customer service, or data management. Use specific examples to demonstrate your ability to handle multiple tasks and manage stakeholder relationships effectively.
Showcase Communication Skills: Since excellent communication skills are essential for this role, make sure to illustrate your ability to communicate clearly and effectively in your application. Consider including examples of how you've successfully engaged with clients or team members in the past.
Tailor Your Cover Letter: Craft a personalised cover letter that not only expresses your interest in the role but also reflects your understanding of Mercer’s values and culture. Mention why you want to work specifically for Mercer and how you can contribute to their Global Mobility Solutions team.
How to prepare for a job interview at Mercer
✨Showcase Your Organisational Skills
As a Business Support Administrator, you'll need to juggle multiple tasks. Be prepared to discuss how you've successfully managed competing priorities in the past. Use specific examples to illustrate your time management and organisational skills.
✨Demonstrate Communication Proficiency
Excellent communication is key in this role. During the interview, highlight your experience in managing stakeholders and how you effectively communicate complex information. Consider preparing a brief example of a successful client interaction.
✨Familiarise Yourself with Employee Benefits
Understanding domestic and international employee benefits will set you apart. Research Mercer’s offerings and be ready to discuss how your knowledge can contribute to the team. This shows your proactive approach and genuine interest in the role.
✨Prepare for Data Analysis Questions
Since the role involves data entry and analysis using Excel, brush up on your Excel skills. Be ready to answer questions about how you've used data to support decision-making in previous roles. You might even want to mention any specific functions or tools you're comfortable with.
