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- Tasks: Manage policy administration and support the consulting team with data analysis.
- Company: Mercer is a global leader in health and retirement solutions, part of Marsh McLennan.
- Benefits: Enjoy hybrid work options, professional development, and a vibrant, inclusive culture.
- Why this job: Join a supportive team and make an impact on clients and communities while developing your skills.
- Qualifications: Strong communication, organisational skills, and experience in customer service are essential.
- Other info: Flexible working arrangements available; ideal for those seeking a dynamic work environment.
The predicted salary is between 28800 - 43200 ÂŁ per year.
Business Support Administrator (Mobility Employee Benefits).
Mercer Bournemouth, England, United Kingdom
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Business Support Administrator (Mobility Employee Benefits).
Mercer Bournemouth, England, United Kingdom
1 day ago Be among the first 25 applicants
Join to apply for the Business Support Administrator (Mobility Employee Benefits). role at Mercer
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Mercer Marsh Benefits
We are seeking a talented individual to join our
Mercer Marsh Benefits
We are seeking a talented individual to join our Global Mobility Solutions team at Mercer Marsh Benefits. Ideally the successful candidate for this role will be based in Bristol, however we can be flexible to accommodate hybrid / remote working for the right candidate.
We are currently looking to recruit a talented individual to join us as a Business Support Administrator. The Global Mobility Solutions team within MMB Multinational provides advice and solutions to multinational clients in international health insurance and group risk solutions.
Within your role you’ll be managing policy administration including membership adjustments & audits, invoicing, queries (claims & benefits) as part of a friendly and experienced team who will support and train you. You’ll play a key part in the renewal and new business process including drafting & executing quotation requests and supporting the creation of recommendation reports.
Additionally, you will be exposed to a variety of challenges such as supporting the consulting team in gathering, organising, entering, and analysing data using Excel spreadsheets to be used for various client projects
We will count on you to:
- Complete anti-money laundering checks, setting up of policies, client engagement, drafting of quote request and draft renewal reports
- New Business – Setting up client records and New Business reports
- Deliver analytical support to the Consulting team and clients in line with MMB’s Targets
- Build strong working relationships with the Consulting Team, Clients, and Providers to ensure the best service for our clients
What you need to have:
- Ability to prioritise and handle multiple tasks in a demanding work environment
- Excellent communication skills and previous experience of managing stakeholders
- Strong Administration, time management and organisational skills
- Experience of Customer service
What makes you stand out?
- Understanding of domestic and/or international Employee Benefits and Financial Services Industry
- Effective clients focus and a willing attitude to work proactively within a team
Why join our team:
- We help you be your best through professional development opportunities, interesting work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
#hybrid
Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at reasonableaccommodations@mmc.com.
Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.
R_316234
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Administrative
-
Industries
Insurance and Business Consulting and Services
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Business Support Administrator (Mobility Employee Benefits). employer: Mercer
Contact Detail:
Mercer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Administrator (Mobility Employee Benefits).
✨Tip Number 1
Familiarise yourself with the Global Mobility Solutions sector. Understanding the nuances of international health insurance and employee benefits will give you an edge in discussions during interviews.
✨Tip Number 2
Network with current or former employees at Mercer. Engaging with them on platforms like LinkedIn can provide you with insider knowledge about the company culture and expectations for the Business Support Administrator role.
✨Tip Number 3
Brush up on your Excel skills, especially in data analysis and reporting. Being able to demonstrate your proficiency in handling data will be crucial, as this role involves supporting the consulting team with analytical tasks.
✨Tip Number 4
Prepare to discuss your experience in managing multiple tasks and stakeholders. The ability to prioritise effectively is key in a demanding environment, so have examples ready that showcase your organisational skills.
We think you need these skills to ace Business Support Administrator (Mobility Employee Benefits).
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Business Support Administrator position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in administration, customer service, or data management. Use specific examples to demonstrate your ability to handle multiple tasks and manage stakeholder relationships effectively.
Showcase Communication Skills: Since excellent communication skills are essential for this role, make sure to illustrate your ability to communicate clearly and effectively in your application. Consider including examples of how you've successfully engaged with clients or team members in the past.
Tailor Your Cover Letter: Craft a personalised cover letter that not only expresses your interest in the role but also reflects your understanding of Mercer’s values and culture. Mention why you want to work specifically for Mercer and how you can contribute to their Global Mobility Solutions team.
How to prepare for a job interview at Mercer
✨Showcase Your Organisational Skills
As a Business Support Administrator, you'll need to juggle multiple tasks. Be prepared to discuss how you've successfully managed competing priorities in the past. Use specific examples to illustrate your time management and organisational skills.
✨Demonstrate Communication Proficiency
Excellent communication is key in this role. During the interview, highlight your experience in managing stakeholders and how you effectively communicate complex information. Consider preparing a brief example of a successful client interaction.
✨Familiarise Yourself with Employee Benefits
Understanding domestic and international employee benefits will set you apart. Research Mercer’s offerings and be ready to discuss how your knowledge can contribute to the team. This shows your proactive approach and genuine interest in the role.
✨Prepare for Data Analysis Questions
Since the role involves data entry and analysis using Excel, brush up on your Excel skills. Be ready to answer questions about how you've used data to support decision-making in previous roles. You might even want to mention any specific functions or tools you're comfortable with.
