Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support and train the sales team on CRM best practices and improve data quality.
- Company: Join a dynamic team in Nottingham focused on enhancing sales and marketing processes.
- Benefits: Enjoy a £40k salary and a hybrid working environment, 2-3 days in the office.
- Why this job: Shape CRM processes while gaining hands-on experience and visibility across the business.
- Qualifications: Experience with CRM systems and strong communication skills are essential.
- Other info: This role is perfect for those who love supporting teams and improving systems.
The predicted salary is between 24000 - 48000 £ per year.
Overview
CRM Manager
Location: Nottingham (2-3 days in office, with travel opportunities)
Salary: £40,000 + benefits
We are seeking a CRM Manager to take ownership of a growing business\’s customer relationship management system (Capsule). This role is about more than dashboards and reports — it\’s about helping people work smarter, ensuring data accuracy, and embedding CRM best practice across sales and marketing teams.
Key Responsibilities
- Promote best practice CRM use across the business
- Support and train colleagues on CRM processes and reporting
- Maintain clean, accurate data and consistent sales pipelines
- Produce reports and dashboards to measure performance
- Support lead generation, events, and quoting activity within CRM
- Act as a first point of contact for troubleshooting and user support
- Travel to UK and international offices as required (Amsterdam, Istanbul, Dubai)
Candidate Profile
- Experience in CRM management (Capsule experience an advantage)
- Strong communication and stakeholder engagement skills
- Service-minded, approachable, and able to influence adoption
- Organised, detail-oriented, and confident with reporting
- Outgoing personality, able to engage teams at all levels
The Offer
- Salary around £40,000
- Hybrid working: 2-3 days in Nottingham office (near Mansfield)
- UK and international travel opportunities
- Opportunity to shape CRM usage across a multi-site business
If you\’re looking for a role where you can combine CRM expertise with people skills, and play a key part in driving sales and marketing performance, we\’d love to hear from you
#J-18808-Ljbffr
CRM Manager employer: SF Recruitment
Contact Detail:
SF Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Manager
✨Tip Number 1
Familiarise yourself with the specific CRM systems mentioned in the job description, like Salesforce or HubSpot. Having hands-on experience or even completing online tutorials can give you a significant edge during interviews.
✨Tip Number 2
Prepare to discuss your previous experiences where you've successfully trained teams or improved processes. Use specific examples that highlight your communication and collaboration skills, as these are key for this role.
✨Tip Number 3
Research StudySmarter's current CRM practices and think about how you could contribute to improving them. This shows initiative and a genuine interest in the company, which can set you apart from other candidates.
✨Tip Number 4
Be ready to demonstrate your understanding of data hygiene and reporting. Prepare to discuss how you’ve ensured data quality in past roles, as this is a crucial part of the job.
We think you need these skills to ace CRM Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with CRM systems like Capsule, Salesforce, HubSpot, or Zoho. Emphasise your communication and collaboration skills, as well as any hands-on experience in training or supporting sales teams.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and how your proactive approach aligns with the company's needs. Mention specific examples of how you've improved data quality or supported teams in previous roles.
Highlight Relevant Skills: Clearly outline your relationship-focused and process-oriented mindset in your application. Use bullet points to make it easy for the hiring team to see how you meet their requirements.
Submit Early: Given the high number of candidates, don’t wait until the last minute to submit your application. Ensure all documents are polished and submitted through our website as soon as possible to stand out.
How to prepare for a job interview at SF Recruitment
✨Showcase Your CRM Experience
Make sure to highlight your experience with various CRM systems like Salesforce or HubSpot. Be prepared to discuss specific examples of how you've improved sales processes or data quality in previous roles.
✨Demonstrate Communication Skills
Since the role requires strong communication and collaboration, practice articulating your thoughts clearly. Think of examples where you successfully trained a team or collaborated on a project.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills. Prepare scenarios where you had to troubleshoot CRM issues or improve data hygiene, and explain your approach and the outcomes.
✨Understand the Company Culture
Research the company’s values and culture, especially their approach to hybrid working. Be ready to discuss how you can adapt to their environment and contribute positively to the team.
