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- Tasks: Be the first point of contact for housing enquiries and assess risk of homelessness.
- Company: Join a supportive agency dedicated to preventing homelessness and helping communities.
- Benefits: Enjoy a hybrid work model with 3 days in office and 2 days remote.
- Why this job: Make a real impact by helping those at risk of homelessness while developing valuable skills.
- Qualifications: No specific qualifications required; just a passion for helping others and good communication skills.
- Other info: Equal opportunity employer committed to safe recruitment practices.
Housing Triage Officer
Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.
Braintree
3 days in office – 2 days work from home
£24.00 PH
To be the first point of contact for all new enquiries into the service and to conduct an initial assessment of the approaching household
To ascertain a household’s risk of homelessness at first point of contact
To provide advice and early intervention assistance to those at risk of homelessness but not within 56 days
To undertake case work as necessary to complete triage assessment of case
To co-ordinate and provide responses to all general housing queries including emails and phone calls
To find out more information please contact Abbie at
Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency
Housing Triage Officer employer: 4Recruitment Services
Contact Detail:
4Recruitment Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Triage Officer
✨Tip Number 1
Familiarise yourself with the local housing policies and homelessness prevention strategies. Understanding the specific challenges faced by households in your area will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Practice your communication skills, especially in handling sensitive situations. As a Housing Triage Officer, you'll need to convey information clearly and compassionately, so consider role-playing scenarios with a friend or family member.
✨Tip Number 3
Network with professionals in the housing sector. Attend local events or join online forums to connect with others in the field. This can provide valuable insights and may even lead to referrals for the position.
✨Tip Number 4
Prepare questions to ask during the interview that show your interest in the role and the organisation. Inquiring about their approach to homelessness prevention or how they measure success can set you apart from other candidates.
We think you need these skills to ace Housing Triage Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities of a Housing Triage Officer. Highlight key skills and experiences that align with the role, such as your ability to assess risk and provide advice.
Tailor Your CV: Customise your CV to reflect relevant experience in housing, social work, or customer service. Emphasise any previous roles where you handled enquiries or provided support to individuals at risk of homelessness.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping those at risk of homelessness. Include specific examples of how you've successfully managed similar situations in the past and your approach to early intervention.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for this role.
How to prepare for a job interview at 4Recruitment Services
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Housing Triage Officer. Familiarise yourself with the key tasks such as conducting initial assessments and providing advice to those at risk of homelessness.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about how you would handle different situations involving households at risk of homelessness and be ready to discuss your thought process.
✨Show Empathy and Communication Skills
As a Housing Triage Officer, you'll need to demonstrate strong communication and empathy. Be prepared to share examples from your past experiences where you've successfully communicated with vulnerable individuals or resolved conflicts.
✨Research the Organisation
Take some time to research the organisation you're interviewing with. Understanding their values and mission will help you align your answers with what they are looking for in a candidate.
