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- Tasks: Support students' progression through tutorials and 1-1 guidance, both online and face-to-face.
- Company: Join Study Group, a global leader in education dedicated to student success and innovative learning.
- Benefits: Enjoy a competitive salary, professional development opportunities, and a supportive work environment.
- Why this job: Make a real impact on students' lives while working in a dynamic and inclusive culture.
- Qualifications: Degree-level qualification in Social Science or relevant experience; strong communication and IT skills required.
- Other info: This is a full-time, permanent role based in Sheffield with a focus on student wellbeing.
The predicted salary is between 22700 - 28000 £ per year.
Contract type: Full Time (37.5 hours per week) – Permanent
Location: Sheffield, Sheffield International Study Centre
Salary: £27,264 per annum
The role is to support students’ progression needs both face-to-face and online. The post holder will be responsible for the delivery of tutorial sessions, 1-1 support, and guidance, establishing a programme of activities to help students develop skills and confidence outside the classroom in preparation for their transition to HE. This will require excellent people skills and a good level of administrative ability.
ABOUT THE ROLE
- Acting as a personal tutor to deliver Academic Success tutorials and provide 1:1 personal development, academic, and progression counselling to students.
- Collaborate within the network to design and create learning materials around study skills, welfare topics, and employability for Academic Success tutorials.
- Update and maintain the virtual learning environment and embed digital learning technologies into delivery.
- Implement interventions related to attendance in a timely manner, in accordance with the Attendance Policy, and ensure accurate recording.
- Track student performance, liaise with the academic team to identify intervention strategies, and maintain performance and progression records.
- Monitor, track, and report on student destination offers; refer students to the Extended Progression Team for assistance if they do not meet progression requirements.
- Analyze VLE analytics and work completion data to identify gaps and plan actions for students.
- Support students in managing their mental and physical health, liaising with the Student Wellbeing Team when concerns arise.
- Maintain up-to-date and accurate student records.
- Support the organization and delivery of wellbeing, enrichment, transition events.
- Ensure smooth operation of reception and other student-facing environments, handling queries face-to-face, via VLE, email, and phone, and gathering information from other areas. Identify service issues and communicate regularly with the wider team.
- Work as part of a team to organize registration, arrivals, induction, enrichment activities, and events, providing support and guidance to team members.
- Collaborate with external stakeholders, including parents, sponsors, guardians, agents, and partner universities, ensuring timely and professional communication.
- Manage relationships with key university departments such as Student Support and Admissions.
- Engage with Study Group marketing and agent visits, including delivering presentations and contributing to marketing materials.
- Provide resources and support for other teams as needed.
- Perform general administrative duties for the center and cover for absent staff during peak periods.
- Carry out any other duties reasonably assigned by the Senior Leadership Team.
ABOUT YOU
- Experience in providing academic and/or pastoral support to students or young adults in 1-2-1 or small group settings.
- Degree-level qualification or relevant experience with knowledge of Social Sciences and/or Humanities.
- Effective communication skills, adaptable to diverse audiences.
- Strong IT skills, including proficiency in Microsoft Office and Google Suite.
- Empathetic and patient approach to student support.
- Understanding of challenges faced by university students.
ABOUT US
Study Group is a leading international education provider dedicated to helping students worldwide. We offer university partnerships and various study programs—face-to-face, online, and hybrid—supported by our Insendi platform for digital learning.
ORGANISATIONAL COMPLIANCE
We prioritize safeguarding and high standards. Successful applicants will undergo background checks, references, ID, right to work, and education verification. We are committed to diversity and equal opportunity, ensuring confidentiality and security of your information.
Note: We review applications on a rolling basis, so early application is encouraged to avoid disappointment.
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Progress Coach (Social Science) employer: Study Group
Contact Detail:
Study Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Progress Coach (Social Science)
✨Tip Number 1
Familiarise yourself with the specific challenges faced by university students today. Understanding their needs will help you connect better during interviews and demonstrate your empathy and support skills.
✨Tip Number 2
Network with current or former Progress Coaches or similar roles within educational institutions. They can provide insights into the role and share tips on how to stand out as a candidate.
✨Tip Number 3
Prepare to discuss your experience in delivering academic support and how you've successfully engaged with students in the past. Be ready to share specific examples that highlight your ability to adapt your communication style.
✨Tip Number 4
Showcase your IT skills, especially with tools like Microsoft Office and Google Suite. Consider preparing a short presentation or document that demonstrates your proficiency, as this could impress during the interview process.
We think you need these skills to ace Progress Coach (Social Science)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in providing academic and pastoral support. Emphasise any roles where you've worked with students or young adults, particularly in a 1-2-1 or small group setting.
Craft a Compelling Cover Letter: In your cover letter, express your passion for supporting students' progression. Mention specific skills that align with the job description, such as your ability to communicate effectively and your strong IT skills.
Showcase Relevant Qualifications: Clearly state your degree level qualification and any relevant knowledge in Social Science or Humanities. If you have equivalent experience, make sure to highlight that as well.
Demonstrate Empathy and Understanding: In your application, provide examples of how you've taken an empathetic approach towards student support. This could include situations where you've helped students overcome challenges or provided guidance during difficult times.
How to prepare for a job interview at Study Group
✨Showcase Your People Skills
As a Progress Coach, you'll be working closely with students. Make sure to highlight your interpersonal skills during the interview. Share examples of how you've successfully supported students or young adults in the past, whether in academic or pastoral settings.
✨Demonstrate Your Understanding of Student Needs
Familiarise yourself with the challenges faced by university students. Be prepared to discuss how you would approach supporting students' mental and physical health, as well as their academic progression. This shows that you are empathetic and understand their needs.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you would handle specific situations, such as a student struggling with attendance or performance. Think of relevant scenarios from your experience and how you addressed them effectively.
✨Highlight Your IT Proficiency
Strong IT skills are essential for this role, especially with tools like Microsoft Office and Google Suite. Be ready to discuss your experience with these tools and any digital learning technologies you've used, as well as how you can leverage them to enhance student support.
