At a Glance
- Tasks: Deliver exceptional customer experiences and manage the home purchase process from start to finish.
- Company: Taylor Wimpey builds homes and futures, creating positive impacts for customers and communities.
- Benefits: Enjoy retail discounts, private healthcare, life insurance, and a tailored benefits package.
- Why this job: Join a supportive culture focused on personal growth and making a difference in people's lives.
- Qualifications: Sales experience in housing, strong customer service skills, and a full driving licence required.
- Other info: Regular weekend work is expected; inclusivity is a core value at Taylor Wimpey.
The predicted salary is between 28800 - 43200 ยฃ per year.
Taylor Wimpey plc
Do you have the following skills, experience and drive to succeed in this role Find out below.
Make a Home at Taylor Wimpey At Taylor Wimpey, we donโt just build houses; we build futures. Not just for the people who live in our homes, but for our own people too. When we bring our collective skills together, we make amazing things happen – for ourselves, for each other and for our customers. There are incredible opportunities on your doorstep, and we want you to discover them all.
With 22 regional offices across the UK and operations in Spain, we bring our vision to life locally. Here, youโll be given the tools to develop your skills and the freedom to explore new avenues. Share your ideas, experience a no-blame culture, and shape your work around your life.
Every single one of us plays a vital role in bringing to life incredible places and spaces, where anyone can thrive. We believe in making a positive difference to our planet, as well as to people.
Home to work that matters, and you can be a part of it.
Job summary/Purpose
To take ownership for the delivery of a first-class customer experience to all parties involved in the purchase of a new home from Taylor Wimpey.
To ensure sales meet or exceed target and profit is maximized for the business.
Primary Responsibilities
Take ownership of the development, all aspects of presentation and the entire purchase process.
Becomes the reference point for the purchaser, and all other internal and external interested parties from the first contact through to the completion of the house sale.
Promote and provide for the use of company-recommended mortgage brokers and solicitors to ensure an efficient service for the customer to achieve purchasing deadlines.
Ensure all administrative and reporting requirements are met according to company policies and agreed time frames.
Ensure that market research, price benchmarking, advertising, incentives, PR and other marketing events are undertaken proactively to provide the correct pipeline to fulfil agreed sales targets.
Proactively search for target customers and create appointments. Follow-up leads to ensure that sales targets are met and customer satisfaction is measured to the level required by Taylor Wimpey.
Undertake inspections and introduce the customer to their new home, ensure familiarization, and ensure the aftercare of those customers at defined intervals following their move-in date.
Ensure the health and safety of customers, colleagues and other parties while on site in accordance with legal requirements and company policy.
Follow and adhere to company [procedures, standards of performance, and the business unit Sales Manual.
The role requires regular weekend and bank holiday working.
Experience, Qualifications, Technical Requirements
Sales experience in the housing industry
High levels of self-management
Exceptional customer service skills & sales excellence
Computer literacy
Full driving license and ownership of a car
What we offer at Taylor Wimpey
At Taylor Wimpey, we are committed to enabling you to make a home with us. Our work is not just about building homes; it\’s about doing work that matters, making a positive impact on the lives of our customers and the communities we serve.
We enjoy many benefits as standard, including excellent retail discounts, company funded life insurance and private healthcare, and access to a quality pension scheme with company contributions. We also offer our discounted house purchase scheme, car leasing scheme and share plans, as well as the opportunity to tailor your benefit package to suit your needs with options such as buying extra annual leave or adding dependants to your benefit cover. Our total reward offer works perfectly with our culture, we are a welcoming community where everyone can feel at home.
We create a home to your future by providing opportunities for growth and development. We offer industry leading professional training and development, which supports you to unlock your potential and fulfil your career and personal goals in a variety of opportunities and environments. We look to develop our people in the skills and areas they are most interested in, leveraging your qualities and appreciating your unique competencies, skills and expertise that, when we come together, make this a great place to work.
If you want to do work that matters and build a career that lasts, make a home at Taylor Wimpey.
Inclusivity Statement
As a proud Disability Confident Employer, Taylor Wimpey is committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us during the application process that they have a disability and meet the minimum requirements for the role. Join us in building a truly diverse and empowered team.
Internal Applicants: Please inform your line manager if you wish to apply for this role
Sales Executive employer: Taylor Wimpey
Contact Detail:
Taylor Wimpey Recruiting Team
StudySmarter Expert Advice ๐คซ
We think this is how you could land Sales Executive
โจTip Number 1
Familiarise yourself with the housing market and Taylor Wimpey's unique selling points. Understanding their projects and values will help you connect with potential customers and demonstrate your passion for the role.
โจTip Number 2
Network with current employees or industry professionals to gain insights into the company culture and expectations. This can provide you with valuable information that can set you apart during the interview process.
โจTip Number 3
Prepare to discuss your previous sales experiences in detail, especially those related to the housing industry. Be ready to share specific examples of how you've exceeded targets and provided exceptional customer service.
โจTip Number 4
Showcase your self-management skills by discussing how you prioritise tasks and manage your time effectively. This is crucial for a Sales Executive role where meeting deadlines and targets is essential.
We think you need these skills to ace Sales Executive
Some tips for your application ๐ซก
Tailor Your CV: Make sure your CV highlights relevant sales experience in the housing industry. Emphasise your exceptional customer service skills and any achievements that demonstrate your ability to meet or exceed sales targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your skills align with Taylor Wimpey's values, such as making a positive impact on customers and communities.
Highlight Relevant Skills: In your application, clearly outline your self-management abilities and computer literacy. Provide examples of how you've successfully managed customer relationships and sales processes in previous roles.
Show Enthusiasm for the Role: Express your excitement about the opportunity to work at Taylor Wimpey. Mention specific aspects of the job description that resonate with you, such as the focus on customer experience and the chance to contribute to building homes.
How to prepare for a job interview at Taylor Wimpey
โจShowcase Your Sales Experience
Make sure to highlight your previous sales experience, especially in the housing industry. Be prepared to discuss specific examples of how you've met or exceeded sales targets in the past.
โจDemonstrate Exceptional Customer Service Skills
Taylor Wimpey values a first-class customer experience, so be ready to share instances where you provided outstanding service. Discuss how you handled challenging situations and ensured customer satisfaction.
โจResearch the Company and Its Values
Familiarise yourself with Taylor Wimpey's mission and values. Understanding their commitment to building futures and making a positive impact will help you align your answers with what they are looking for.
โจPrepare Questions for Your Interviewers
Have a few thoughtful questions ready to ask your interviewers. This shows your interest in the role and the company, and it gives you a chance to learn more about the team and culture at Taylor Wimpey.