Field Service Technician

Field Service Technician

Lancaster Full-Time 27500 £ / year No home office possible
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At a Glance

  • Tasks: Service and maintain CNC machinery, ensuring peak performance at customer sites.
  • Company: Join a global leader in machine tool solutions with cutting-edge technology.
  • Benefits: Enjoy a competitive salary, bonuses, company car, and generous holiday allowance.
  • Why this job: Experience independence, variety, and satisfaction while keeping machines running smoothly.
  • Qualifications: Strong mechanical background; CNC experience is a plus but not essential.
  • Other info: Full training provided, minimal overnight travel, and opportunities for career progression.

Field Service Technician

If you are interested in applying for this job, please make sure you meet the following requirements as listed below.

Stop scrolling — your next career move starts here.
If you’re a mechanically minded engineer who loves keeping machines running at their best, this role offers variety, independence, and the chance to work with world-class CNC technology — all while being home most nights.

As a Field Service Technician, you’ll be responsible for servicing and maintaining CNC machinery at customer sites across the North West with travel to Scotland and Ireland. You’ll carry out preventative maintenance, diagnose mechanical issues, and make sure every machine is performing at its peak. With full product training provided, you’ll quickly become the go-to expert in your area, enjoying the satisfaction of keeping your customers’ production running smoothly — without being away from home for long stretches.

Job Responsibilities

Carry out scheduled preventative maintenance on CNC machinery to minimise downtime
Diagnose and resolve mechanical faults quickly and effectively
Replace, adjust, and align mechanical components to meet specification
Conduct inspections and complete detailed service reports
Provide basic operator guidance to customers following maintenance visits
Liaise with the technical support team when additional expertise is required
Maintain tools, equipment, and service vehicle to high standards
Travel to customer sites within your local patch, with minimal overnight stays
Ensure all work is completed in line with health and safety requirements
Skills and Experience

Strong mechanical engineering background, ideally within maintenance or service roles
Hands-on experience with machinery, lathes, or other mechanical equipment (CNC experience beneficial but not essential)
Good problem-solving skills with the ability to work independently
Comfortable travelling within a local patch and engaging with customers on-site
Full UK driving licence
Professional approach with good communication skills
Electrical or product knowledge is not required — full training will be provided
Pay and Benefits

Salary up to £30,000 depending on experience
OTE circa £37,000 with bonuses
Monday to Friday, 39 hours per week
Company car (BMW 330e or similar)
Annual company performance bonus
Monthly bonus paid per machine sold
Up to 6% matched pension contribution
22 days holiday plus bank holidays
Comprehensive product and technical training programme
Opportunities for career progression within a global organisation
If you’re mechanically skilled Field Service Technician, want to work with cutting-edge CNC technology, and value being home most nights, this is an opportunity you don’t want to miss.

Apply now and take the first step towards joining a global leader in machine tool solutions as a Field Service Technician

Field Service Technician employer: Recruit Mint Ltd

Join a leading global organisation as a Field Service Technician, where you will enjoy a supportive work culture that prioritises employee growth and development. With comprehensive training, competitive salary packages, and the opportunity to work with cutting-edge CNC technology, you can thrive in a role that offers both independence and the satisfaction of keeping customers' production running smoothly, all while being home most nights.
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Contact Detail:

Recruit Mint Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Field Service Technician

✨Tip Number 1

Familiarise yourself with CNC machinery and its components. Even if you don't have direct experience, understanding the basics can help you stand out during interviews and discussions with potential employers.

✨Tip Number 2

Network with professionals in the field of mechanical engineering and CNC technology. Attend industry events or join online forums to connect with others who can provide insights or even refer you to job openings.

✨Tip Number 3

Prepare for practical assessments by brushing up on your problem-solving skills. Being able to demonstrate your ability to diagnose and resolve mechanical issues quickly will be a key factor in landing the job.

✨Tip Number 4

Showcase your communication skills during interviews. As a Field Service Technician, you'll need to engage with customers effectively, so highlighting your ability to explain technical concepts clearly can give you an edge.

We think you need these skills to ace Field Service Technician

Mechanical Engineering
Hands-on Experience with Machinery
CNC Technology Knowledge
Problem-Solving Skills
Preventative Maintenance
Diagnostic Skills
Attention to Detail
Customer Engagement
Communication Skills
Time Management
Health and Safety Compliance
Adaptability
Independent Working
Full UK Driving Licence

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your mechanical engineering background and any hands-on experience with machinery. Emphasise relevant skills such as problem-solving and independent work, which are crucial for a Field Service Technician.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for maintaining CNC machinery and your ability to provide excellent customer service. Mention your willingness to travel and your commitment to health and safety standards.

Highlight Relevant Experience: In your application, focus on any previous roles where you diagnosed mechanical issues or conducted preventative maintenance. Use specific examples to demonstrate your expertise and how it aligns with the job responsibilities.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which is essential in this role.

How to prepare for a job interview at Recruit Mint Ltd

✨Showcase Your Mechanical Skills

Be prepared to discuss your hands-on experience with machinery and any relevant mechanical engineering background. Highlight specific examples where you've successfully diagnosed and resolved mechanical issues.

✨Demonstrate Problem-Solving Abilities

Employers are looking for candidates who can think on their feet. Prepare to share instances where you've encountered challenges in the field and how you approached solving them effectively.

✨Communicate Clearly and Professionally

Since you'll be liaising with customers, it's crucial to demonstrate good communication skills. Practice explaining technical concepts in a way that is easy for non-technical customers to understand.

✨Research the Company and Its Technology

Familiarise yourself with the CNC technology and services offered by the company. Showing that you have done your homework will impress the interviewers and demonstrate your genuine interest in the role.

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