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For Companies At a Glance
- Tasks: Join our team to repair and service motor vehicles while ensuring customer satisfaction.
- Company: We're a family-run business focused on delivering top-notch automotive services.
- Benefits: Enjoy 30 days of annual leave, employee discounts, and a contributory pension scheme.
- Why this job: Be part of a supportive team with opportunities for career progression and brand training.
- Qualifications: Must have NVQ level 3 in Motor Vehicle Repair and previous main dealer experience.
- Other info: MOT training is a plus, but not required; we value attention to detail and teamwork.
The predicted salary is between 25000 - 42000 £ per year.
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To be part of a team achieving total customer satisfaction
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To accurately and skilfully undertake the repair and service of motor vehicles
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To be able to detect and diagnose any additional work required
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To carry out work in a safe manner, complying with retailer and manufacturer industry guidelines.
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Complete relevant service documentation (job sheets, PDI’s, Service reports) in line with warranty and dealership requirements.
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Ensure that workshop housekeeping standards are maintained at all times including the use of special and personal tools.
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Work with other workshop and dealership colleagues to provide excellent customer service, share best practice when appropriate.
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Have NVQ level 3 in Motor Vehicle Repair or equivalent.
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Have previous experience within a main dealer.
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MOT trained would be desirable but not essential.
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Be organised and have a good attention to detail
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Be competent in Microsoft Office Applications
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Be able to work as part of a team in a busy environment
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Be efficient and competent at fault finding
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Family run business
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30 days annual leave (22 days + 8 Bank holidays)
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Increased annual leave with length of service
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An extra holiday day to celebrate your birthday
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24/7 access to our employee assistance programme
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Contributory pension scheme
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Life assurance scheme
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Car benefit scheme (also available for immediate Family) MON ONLY
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Employee discounts on vehicles, MOTs, parts & servicing
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Brand accredited training
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Career progression: Ongoing support, coaching, and training
Technicians employer: Volkswagen Group
Contact Detail:
Volkswagen Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technicians
✨Tip Number 1
Familiarize yourself with the specific repair and service protocols of the dealership. Understanding their unique processes will help you demonstrate your commitment to customer satisfaction during the interview.
✨Tip Number 2
Highlight your experience with NVQ level 3 in Motor Vehicle Repair or any equivalent qualifications. Be prepared to discuss how your skills align with the requirements of the role, especially in fault finding and diagnostics.
✨Tip Number 3
Showcase your teamwork abilities by sharing examples of how you've collaborated with colleagues in a busy workshop environment. This will illustrate your capacity to contribute positively to the team dynamic.
✨Tip Number 4
Be ready to discuss your familiarity with Microsoft Office applications, as this is a key requirement. Mention any relevant experiences where you've used these tools to enhance your work efficiency.
We think you need these skills to ace Technicians
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Technician position. Understand the key responsibilities, such as vehicle repair and customer service, to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize your previous experience in motor vehicle repair, especially if you have worked with a main dealer. Mention any specific skills or certifications, like NVQ level 3 or MOT training, that align with the job requirements.
Showcase Teamwork Skills: Since the role requires working as part of a team, provide examples in your application that demonstrate your ability to collaborate effectively with colleagues and contribute to a positive work environment.
Attention to Detail: Emphasize your attention to detail in both your CV and cover letter. Mention how this skill has helped you in past roles, particularly in accurately completing service documentation and diagnosing vehicle issues.
How to prepare for a job interview at Volkswagen Group
✨Show Your Technical Skills
Be prepared to discuss your experience with motor vehicle repair and service. Highlight specific examples where you successfully diagnosed and repaired vehicles, as this will demonstrate your competence and attention to detail.
✨Emphasize Teamwork
Since the role requires working closely with other workshop and dealership colleagues, share examples of how you've collaborated in a team environment. This will show that you can contribute to achieving total customer satisfaction.
✨Demonstrate Safety Awareness
Discuss your understanding of safety protocols and industry guidelines. Mention any relevant training or certifications you have that ensure you carry out work safely and efficiently.
✨Prepare for Documentation Questions
Familiarize yourself with the types of service documentation you'll be expected to complete. Be ready to explain how you maintain accurate records and comply with warranty and dealership requirements.
