Customer Assistant - Scanning

Customer Assistant - Scanning

Chester Full-Time No home office possible
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At a Glance

  • Tasks: Join our scanning team to ensure customers have the best shopping experience.
  • Company: Morrisons is a leading supermarket chain focused on customer satisfaction and community.
  • Benefits: Enjoy flexible shifts, 15% store discount, career growth, and health perks.
  • Why this job: Be part of a friendly team, engage with customers, and develop your skills in a dynamic environment.
  • Qualifications: Must be over school leaver's age; enthusiasm for helping customers is key.
  • Other info: Opportunities for career progression and a supportive work culture await you!

Do you have a helpful and friendly style, enjoy meeting new people and going above and beyond for customers?

Within our stores we have many exciting teams and we are looking for Customer Assistants to work within our scanning team to provide great availability for our customers. We want all our customers to have the best experience possible.

These roles will involve working with technology to ensure we have the right stock levels, through counts, gap scanning and reductions to provide strong availability for our customers.

You will also be trained across all departments such as replenishment and service, and you will therefore be required to work where the store most needs your support.

You’ll be the kind of person who:

Helpful and friendly style

Loves going above and beyond for our customers

Enjoys being active and working in a fast paced varied environment

Likes to use your own initiative to help support and resolve customer queries

Has the ability to use a range of equipment whilst maintaining high standards of Health & Safety

Please note: We will only recruit individuals who are over the school leaver’s age. To find out the school leavers age please visit the following . Additionally, some of our roles require you to be over 18, due to health and safety.

What happens next?

In return for your hard work we will offer you:

Fully flexible shift patterns

Six weeks holiday (including bank holidays)

15% discount in our supermarkets and convenience stores available from the day you join us

Additional 10% discount card for a Friend or Family member

Career progression and development opportunities

Subsidised in store cafe or shop floor ranges

Competitive pension and life assurance

Healthcare/Well-being benefits including Aviva Digital GP

Morrisons MyPerks with discounts at high street shops, cinemas and gyms, and lots more

Optional Payroll charity donations

A range of family friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave

We want to provide everyone with the opportunity to succeed in their role and career with us. It’s one of our main ambitions here at Morrisons, so this could just be the start of your Morrisons journey. Find out more about working in Retail at Morrisons .

Customer Assistant - Scanning employer: Wm Morrison Supermarkets plc

Morrisons is an exceptional employer that prioritizes a supportive and dynamic work environment for our Customer Assistants in the scanning team. With fully flexible shift patterns, generous holiday allowances, and a commitment to career progression, we empower our employees to thrive while providing outstanding service to our customers. Our unique benefits, including discounts, healthcare options, and family-friendly policies, make working at Morrisons not just a job, but a rewarding career path.
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Contact Detail:

Wm Morrison Supermarkets plc Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Assistant - Scanning

✨Tip Number 1

Show your enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond for customers in previous roles or experiences. This will demonstrate that you align with our values and are ready to contribute positively to our team.

✨Tip Number 2

Familiarize yourself with the technology and equipment used in retail scanning. If you have experience with inventory management systems or similar tools, be sure to mention it. This shows that you're proactive and ready to hit the ground running.

✨Tip Number 3

Highlight your ability to work in a fast-paced environment. Prepare to discuss how you manage your time and prioritize tasks when things get busy. This is crucial for a role that requires flexibility and adaptability across different departments.

✨Tip Number 4

Demonstrate your commitment to health and safety standards. Be prepared to talk about any relevant training or experiences you have that relate to maintaining a safe working environment. This will show that you take these responsibilities seriously.

We think you need these skills to ace Customer Assistant - Scanning

Customer Service Skills
Friendly and Approachable Demeanor
Ability to Work in a Fast-Paced Environment
Initiative and Problem-Solving Skills
Attention to Detail
Basic Technology Proficiency
Health & Safety Awareness
Teamwork and Collaboration
Flexibility and Adaptability
Communication Skills
Time Management
Inventory Management Skills

Some tips for your application 🫡

Understand the Role: Make sure to read the job description carefully. Highlight the key responsibilities and skills required for the Customer Assistant - Scanning position, such as being helpful, friendly, and able to work with technology.

Tailor Your CV: Customize your CV to reflect your experience in customer service and any relevant skills that align with the job description. Emphasize your ability to go above and beyond for customers and your experience in fast-paced environments.

Craft a Strong Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific examples of how you've provided excellent customer service in the past and how you can contribute to the scanning team.

Highlight Relevant Experience: In your application, be sure to include any previous roles where you worked with technology or in retail. Discuss your ability to use initiative to resolve customer queries and maintain high standards of health and safety.

How to prepare for a job interview at Wm Morrison Supermarkets plc

✨Show Your Friendly Side

Since the role emphasizes a helpful and friendly style, make sure to showcase your interpersonal skills during the interview. Share examples of how you've gone above and beyond for customers in previous roles.

✨Demonstrate Initiative

The company values individuals who can use their own initiative. Prepare to discuss situations where you took the lead in resolving customer queries or improving processes, highlighting your proactive approach.

✨Familiarize Yourself with Technology

As the role involves working with technology for stock management, be ready to talk about your experience with similar tools or systems. If you have any relevant technical skills, make sure to mention them.

✨Emphasize Adaptability

The job requires flexibility to work across various departments. Be prepared to discuss your ability to adapt to different tasks and environments, and provide examples of how you've thrived in fast-paced settings.

Customer Assistant - Scanning
Wm Morrison Supermarkets plc
W
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