At a Glance
- Tasks: Join our scanning team to ensure customers have the best shopping experience.
- Company: Morrisons is a leading supermarket chain focused on customer satisfaction and community.
- Benefits: Enjoy flexible shifts, 15% store discount, career growth, and health perks.
- Why this job: Be part of a friendly team, engage with customers, and develop your skills in a dynamic environment.
- Qualifications: Must be over school leaver's age; enthusiasm for helping customers is key.
- Other info: Opportunities for career progression and a supportive work culture await you!
Do you have a helpful and friendly style, enjoy meeting new people and going above and beyond for customers?
Within our stores we have many exciting teams and we are looking for Customer Assistants to work within our scanning team to provide great availability for our customers. We want all our customers to have the best experience possible.
These roles will involve working with technology to ensure we have the right stock levels, through counts, gap scanning and reductions to provide strong availability for our customers.
You will also be trained across all departments such as replenishment and service, and you will therefore be required to work where the store most needs your support.
You’ll be the kind of person who:
Helpful and friendly style
Loves going above and beyond for our customers
Enjoys being active and working in a fast paced varied environment
Likes to use your own initiative to help support and resolve customer queries
Has the ability to use a range of equipment whilst maintaining high standards of Health & Safety
Please note: We will only recruit individuals who are over the school leaver’s age. To find out the school leavers age please visit the following . Additionally, some of our roles require you to be over 18, due to health and safety.
What happens next?
In return for your hard work we will offer you:
Fully flexible shift patterns
Six weeks holiday (including bank holidays)
15% discount in our supermarkets and convenience stores available from the day you join us
Additional 10% discount card for a Friend or Family member
Career progression and development opportunities
Subsidised in store cafe or shop floor ranges
Competitive pension and life assurance
Healthcare/Well-being benefits including Aviva Digital GP
Morrisons MyPerks with discounts at high street shops, cinemas and gyms, and lots more
Optional Payroll charity donations
A range of family friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave
We want to provide everyone with the opportunity to succeed in their role and career with us. It’s one of our main ambitions here at Morrisons, so this could just be the start of your Morrisons journey. Find out more about working in Retail at Morrisons .
Customer Assistant - Scanning employer: Wm Morrison Supermarkets plc
Contact Detail:
Wm Morrison Supermarkets plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Scanning
✨Tip Number 1
Show your enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond for customers in previous roles or experiences. This will demonstrate that you align with our values and are ready to contribute positively to our team.
✨Tip Number 2
Familiarize yourself with the technology and equipment used in retail scanning. If you have experience with inventory management systems or similar tools, be sure to mention it. This shows that you're proactive and ready to hit the ground running.
✨Tip Number 3
Highlight your ability to work in a fast-paced environment. Prepare to discuss how you manage your time and prioritize tasks when things get busy. This is crucial for a role that requires flexibility and adaptability across different departments.
✨Tip Number 4
Demonstrate your commitment to health and safety standards. Be prepared to talk about any relevant training or experiences you have that relate to maintaining a safe working environment. This will show that you take these responsibilities seriously.
We think you need these skills to ace Customer Assistant - Scanning
Some tips for your application 🫡
Understand the Role: Make sure to read the job description carefully. Highlight the key responsibilities and skills required for the Customer Assistant - Scanning position, such as being helpful, friendly, and able to work with technology.
Tailor Your CV: Customize your CV to reflect your experience in customer service and any relevant skills that align with the job description. Emphasize your ability to go above and beyond for customers and your experience in fast-paced environments.
Craft a Strong Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific examples of how you've provided excellent customer service in the past and how you can contribute to the scanning team.
Highlight Relevant Experience: In your application, be sure to include any previous roles where you worked with technology or in retail. Discuss your ability to use initiative to resolve customer queries and maintain high standards of health and safety.
How to prepare for a job interview at Wm Morrison Supermarkets plc
✨Show Your Friendly Side
Since the role emphasizes a helpful and friendly style, make sure to showcase your interpersonal skills during the interview. Share examples of how you've gone above and beyond for customers in previous roles.
✨Demonstrate Initiative
The company values individuals who can use their own initiative. Prepare to discuss situations where you took the lead in resolving customer queries or improving processes, highlighting your proactive approach.
✨Familiarize Yourself with Technology
As the role involves working with technology for stock management, be ready to talk about your experience with similar tools or systems. If you have any relevant technical skills, make sure to mention them.
✨Emphasize Adaptability
The job requires flexibility to work across various departments. Be prepared to discuss your ability to adapt to different tasks and environments, and provide examples of how you've thrived in fast-paced settings.