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- Tasks: Lead the Front of House operations and boost revenue through creative event promotions.
- Company: Join a vibrant team in Lewisham, a Borough of Sanctuary celebrating arts and culture.
- Benefits: Enjoy excellent training, pension schemes, staff discounts, and flexible working hours.
- Why this job: Be part of a dynamic environment that champions community and creativity while driving income.
- Qualifications: Proven experience in income generation and operational compliance in a venue setting is essential.
- Other info: Regular evening and weekend work required; perfect for those passionate about arts and events.
The predicted salary is between 36000 - 60000 £ per year.
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An exciting opportunity to be part of a dynamic team working in a creative and rewarding environment, being part of Lewisham\’s vibrant creative culture.
We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK’s first Borough of Sanctuary, for our work in championing the rights of refugees and migrants.
Introduction
Are you a dynamic and motivating leader ready for an exciting opportunity?
Are you self motivated with a proven track record of commercial income generation with a particular focus on bars, Front of House and event revenue?
Do you have an eye for detail and multi tasking?
Are you ready to become part of a team passionate about the arts and culture in the community?
What’s the role ? ……
To build on the recent reopening of the iconic Broadway Theatre and new hire space, increase revenue and standards of service by effectively promoting and developing ancillary sales throughout the venue. To generate income by developing use of the new spaces for commercial hires.
To oversee the FOH operation, establish of a new daytime bar, touchdown space and wedding offer.
To ensure operational compliance is met throughout the venue and maintain appropriate records.
Effectively manage the venues three bars, function rooms and Front of House operation to achieve profitability. Act as Duty Manager for events.
What’s in it for you?
Excellent training and development opportunities, plus a range of benefits including:
- Local Government Pension scheme
- Season ticket and bicycle loans
- A range of staff discounts including local subsidised gym memberships
- Supportive staff networks
- Enhancements for regular evening and weekend working
What we’re looking for
You will be detail oriented with a proven track record in Income Generation, Operational Compliance and leading a Front of House operation within a theatre/venue setting.
Can ensure Health and Safety compliance is met and work across a broad range of tasks and skill sets. You will be keen to implement dynamic ways to promote bar events, weddings and oversee the opening of a daytime bar operation.
You will drive income across the bars and FOH operation whilst monitoring spend and excellent standards of customer care.
Location
The job is primarily based in Broadway Theatre, Rushey Green, Catford, London, SE RU.
Special conditions
- Regular weekend and holiday season working is required for this job
- Requires regular evening and weekend and unsocial hours working
- Enhancements for regular evenings and weekends working
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FOH Commercial and Operations Manager employer: Lewisham Council
Contact Detail:
Lewisham Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FOH Commercial and Operations Manager
✨Tip Number 1
Familiarise yourself with the Broadway Theatre and its recent developments. Understanding the venue's history and its role in the community will help you connect with the team and demonstrate your passion for the arts during any discussions.
✨Tip Number 2
Network with professionals in the theatre and events industry. Attend local events or join relevant online groups to meet people who can provide insights into the role and potentially refer you, increasing your chances of landing the job.
✨Tip Number 3
Showcase your leadership skills by discussing past experiences where you've successfully managed teams or projects. Be prepared to share specific examples of how you've driven income generation and improved customer service in previous roles.
✨Tip Number 4
Research current trends in the hospitality and events sector, particularly around bars and Front of House operations. Being knowledgeable about innovative practices can set you apart and show that you're ready to implement fresh ideas at the Broadway Theatre.
We think you need these skills to ace FOH Commercial and Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in commercial income generation, particularly in bars and Front of House operations. Use specific examples that demonstrate your leadership skills and ability to drive revenue.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the arts and culture, and explain why you want to be part of Lewisham's creative community. Mention your track record in operational compliance and how you can contribute to the success of the Broadway Theatre.
Showcase Relevant Experience: When detailing your work history, focus on roles where you managed teams, increased revenue, or improved customer service standards. Highlight any experience you have with event management or overseeing bar operations.
Demonstrate Your Leadership Style: In your application, describe your leadership approach and how you motivate teams. Provide examples of how you've successfully led a team in a fast-paced environment, especially in the context of a theatre or venue.
How to prepare for a job interview at Lewisham Council
✨Show Your Passion for the Arts
Make sure to express your enthusiasm for the arts and culture during the interview. Share any relevant experiences or projects that demonstrate your commitment to promoting creative environments, as this role is deeply embedded in the community's artistic culture.
✨Highlight Your Income Generation Experience
Prepare specific examples of how you've successfully generated income in previous roles, particularly in bars or event settings. Discuss strategies you implemented and the results achieved, as this will showcase your ability to drive revenue in the new spaces.
✨Demonstrate Your Leadership Skills
Be ready to discuss your leadership style and how you've motivated teams in the past. Provide examples of how you've managed Front of House operations and ensured high standards of service, as this is crucial for the role.
✨Understand Operational Compliance
Familiarise yourself with health and safety regulations relevant to theatre and venue operations. Be prepared to discuss how you've ensured compliance in previous roles, as this will be a key responsibility in managing the venue's operations.
