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- Tasks: Support clinical cases, troubleshoot, and educate customers on our innovative medical products.
- Company: Join Boston Scientific, a leader in medical science dedicated to transforming lives for over 40 years.
- Benefits: Enjoy an attractive benefits package, excellent training, and international opportunities in a fast-growing environment.
- Why this job: Be part of a collaborative team culture focused on making a meaningful impact in healthcare.
- Qualifications: Looking for problem-solvers with strong commercial skills and a customer-focused mindset.
- Other info: This role offers both field and remote support, perfect for those who thrive in dynamic environments.
The predicted salary is between 36000 - 60000 £ per year.
Your outstanding commercial skills, negotiation ability and entrepreneurial spirit will make you a successful member of the Sales team. Your collaborative approach and relentlessly customer-focused mindset will help you build long-lasting relationships and could drive you towards a successful commercial career path. If you’re up to the challenge, consider joining our high performing teams around the globe.
Purpose Statement
Field Clinical Specialist (FCS) provides field/remote clinical, technical & educational support to assigned accounts at a Territory, Regional, National or EMEA level. Work is driven by Customer demand and pre-planned support requirements. The primary focus is with case support but using clinical expertise to influence Customer usage of the full portfolio., * Provides field/ remote clinical support in the areas of supporting case coverage, basic troubleshooting, programming, and patient follow-up for company products.
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Work is driven by Customer demand and pre-planned support requirements.
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Attend cases face to face/ remotely with our customer and advise physicians on clinical attributes / techniques associated with our products.
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Ensure timely collection, reporting of all required medical documentation pertaining to our procedural device operation.
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Supports team to achieve projected sales goals and increase sales revenues.
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Develops deep understanding on the workflows and specificities of each hospital & business relationships with hospital personnel (e.g., through informal conversation, meetings, participation in conferences) to make new contacts in other departments within hospital and to identify key decision makers in order to facilitate future sales.
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Responds to complex customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical, research, marketing, technical support) to develop optimal solutions.
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Records customer information and activities in company’s CRM system: use the system as an alignment tool with other commercial roles.
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Provides education support on product usage and customer training.
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Attractive benefits package
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Inspirational colleagues & culture
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Fast Growing and innovative environment
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A team-oriented company culture
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International opportunities
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Excellent training/development programs
As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.
So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!
Field Clinical Specialist, CRM (UK - South West) employer: Boston Scientific
Contact Detail:
Boston Scientific Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Clinical Specialist, CRM (UK - South West)
✨Tip Number 1
Familiarize yourself with the specific medical devices and technologies that Boston Scientific offers. Understanding the clinical applications and benefits of these products will not only help you in case support but also in building credibility with physicians.
✨Tip Number 2
Network with professionals in the healthcare industry, especially those working in hospitals within your territory. Attend relevant conferences and workshops to meet potential contacts and decision-makers who could influence your success in this role.
✨Tip Number 3
Develop strong communication skills to effectively convey complex clinical information to both medical staff and patients. Being able to simplify technical details will enhance your ability to provide education and support.
✨Tip Number 4
Stay updated on industry trends and competitor products. This knowledge will empower you to respond to customer needs creatively and position yourself as a valuable resource for your clients.
We think you need these skills to ace Field Clinical Specialist, CRM (UK - South West)
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Field Clinical Specialist position. Highlight the key responsibilities and required skills, such as commercial skills, negotiation ability, and customer-focused mindset, in your application.
Tailor Your CV: Customize your CV to reflect your relevant experience and skills that align with the role. Emphasize any previous clinical support, sales experience, or customer relationship management that showcases your suitability for the position.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also demonstrates your understanding of the company's mission and values. Mention how your entrepreneurial spirit and collaborative approach can contribute to their high-performing teams.
Highlight Problem-Solving Skills: In your application, provide examples of how you've successfully addressed complex customer needs or complaints in the past. This will showcase your ability to develop creative solutions, which is crucial for the Field Clinical Specialist role.
How to prepare for a job interview at Boston Scientific
✨Showcase Your Commercial Skills
Highlight your outstanding commercial skills and negotiation abilities during the interview. Be prepared to discuss specific examples where you've successfully closed deals or built strong customer relationships.
✨Demonstrate Customer Focus
Emphasize your customer-focused mindset. Share experiences where you went above and beyond to meet customer needs, and how that led to long-lasting relationships or successful outcomes.
✨Prepare for Technical Questions
Since the role involves providing clinical and technical support, brush up on the technical aspects of the products you'll be working with. Be ready to answer questions about troubleshooting and programming related to the company's offerings.
✨Understand the Healthcare Environment
Familiarize yourself with the workflows and specificities of hospitals in the South West region. Showing knowledge about key decision-makers and how to navigate hospital environments can set you apart from other candidates.
