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- Tasks: Assist clients with legal queries and manage claims via phone and email.
- Company: Join CRA Legal, a respected firm offering diverse legal services.
- Benefits: Enjoy a competitive salary and opportunities for career growth.
- Why this job: Be part of a dynamic team making a real impact in civil litigation.
- Qualifications: Must have a degree and at least 12 months as a Legal Helpline Advisor.
- Other info: Apply quickly to secure your chance in this sought-after role!
The predicted salary is between 18700 - 20000 £ per year.
Job Description
Legal Helpline Advisor – Civil Litigation Location: SheffieldSalary: £22,000 – £23,00Hours: Full time, permanentAbout the Role:CRA Legal are working with a well-established ABS structure who offer various legal services to its client base. The organisation are looking to hire an experienced Legal Helpline Advisor with a background in Civil Disputes or Civil Litigation. You will have the opportunity to join a business that offers career progression and a competitive salary. Roles & Responsibilities
- Taking inbound calls, processing new claims
- Taking inbound calls, updating clients on existing claims
- Providing expert legal advise via telephone and email
- Setting up new claims
- Updating case notes on current notes
- Taking witness statements / drafting witness statements
Legal Coverage:
- Boundary / Land Disputes
- Property Damage
- Family Matters
- Debt Management
Required Experience
- 12 months working as a Legal Helpline Advisor
- Degree educated
If you're interested in this vacancy, please click the apply button. Alternatively, contact Lauren Hopkinson at CRA for further information via email on CRA Legal follow strict best practice recruitment guidelines monitored by the Recruitment and Employment Confederation (REC). Please note our advertisements use salary levels purely as a guide. However we are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role.This Legal Helpline Advisor – Civil Litigation is very popular with the local legal community, so please apply quickly to ensure your application is considered. As part of our candidate registration and care process we at CRA Legal aim to respond to all successful applications within 2 working days.
Graduate Legal Helpline Advisor employer: CRA Consulting
Contact Detail:
CRA Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Graduate Legal Helpline Advisor
✨Tip Number 1
Familiarise yourself with common civil litigation issues, such as boundary disputes and property damage claims. This knowledge will help you engage confidently during interviews and demonstrate your understanding of the role.
✨Tip Number 2
Network with professionals in the legal field, especially those who work in civil litigation. Attend local legal events or join online forums to connect with potential colleagues and gain insights into the industry.
✨Tip Number 3
Prepare for role-specific scenarios that may come up during the interview. Think about how you would handle various client situations, as this will showcase your problem-solving skills and ability to provide expert advice.
✨Tip Number 4
Research CRA Legal and their approach to client service. Understanding their values and mission will allow you to tailor your responses in interviews, showing that you're a great fit for their team.
We think you need these skills to ace Graduate Legal Helpline Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in civil disputes or civil litigation. Emphasise any previous roles as a Legal Helpline Advisor and detail your responsibilities in handling claims.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the role of Legal Helpline Advisor. Mention your degree and how your background aligns with the responsibilities outlined in the job description, such as taking inbound calls and providing legal advice.
Showcase Communication Skills: Since the role involves taking calls and providing advice, demonstrate your communication skills in your application. Use clear and concise language, and consider including examples of how you've effectively communicated complex legal information in the past.
Highlight Relevant Achievements: Include any achievements related to your previous roles, such as successfully managing a high volume of claims or receiving positive feedback from clients. This will help you stand out as a candidate who can contribute positively to the team.
How to prepare for a job interview at CRA Consulting
✨Know Your Legal Basics
Brush up on your knowledge of civil litigation and common legal terms. Being able to discuss concepts like boundary disputes or debt management confidently will impress the interviewers.
✨Demonstrate Communication Skills
As a Legal Helpline Advisor, you'll be taking calls and providing advice. Practice clear and concise communication, and be ready to showcase your ability to explain complex legal issues in simple terms.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, such as dealing with an upset client or processing a new claim. Think through your responses and use examples from your past experience.
✨Show Enthusiasm for Career Progression
The role offers career progression opportunities, so express your interest in growing within the company. Discuss your long-term goals and how they align with the organisation's vision.
