Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join us as an IT Field Engineer, providing top-notch tech support and maintenance.
- Company: Be part of a 30-year-old tech services company serving major global brands.
- Benefits: Enjoy fully paid training, a van, fuel card, smartphone, laptop, and tools.
- Why this job: Gain hands-on experience in diverse environments while delivering excellent customer service.
- Qualifications: Must have strong IT repair skills and a full UK driving license.
- Other info: Overtime available and a supportive workplace committed to equality.
The predicted salary is between 24550 - 27350 £ per year.
Excellent opportunity for an IT Field Engineer / Tech Courier to join a well-established company IT Field Engineer / Tech Courier – Ipswich Job Type: Full time / Permanent About the Company Established for over 30 years. The company is a technical services business providing best of breed support, maintenance, repair, refurbishment and installation services to some of the biggest and brightest technology businesses in the world. Due to further growth, they are now looking for an IT Tech Courier / Field Engineer based in the Ipswich area. The company offers fully paid training at their Tewkesbury Headquarters between 4 – 5 weeks. Full salary and hotel expenses paid whilst training. Role and responsibilities * Working in education, commercial and residential properties * Driving from job to job, administration, repair and maintenance when required * Equipment covered TV, Large Format Display, POS hardware and later Printers, PC’s, Laptops, Projectors and Sky equipment, EPOS and Sky Equipment * Always providing excellent service Overtime available Candidate Requirement * Excellent Customer service and IT repair skills all required for this position. * Must have a full UK driving license – manual transmission vehicles only Benefits Van, Fuel card for business use, Smart phone, Laptop and Tools provided. Annual Salary GBP 24,550 Plus overtime If you would like to be part of a thriving organisation and looking for a great role then please apply now for immediate consideration! The employer fully supports Equality in Employment. All employment is decided based on qualifications, merit and business need
IT Field Engineer employer: Recruitment Helpline
Contact Detail:
Recruitment Helpline Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Field Engineer
✨Tip Number 1
Familiarize yourself with the types of equipment you'll be working with, such as TVs, projectors, and POS hardware. This knowledge will help you stand out during the interview and show your enthusiasm for the role.
✨Tip Number 2
Highlight any previous experience in customer service or IT repair roles. Be ready to share specific examples of how you've provided excellent service in past positions, as this is a key requirement for the job.
✨Tip Number 3
Make sure your driving record is clean and that you have a full UK driving license. Since driving is a significant part of the job, being able to demonstrate your reliability on the road can give you an edge.
✨Tip Number 4
Research the company’s history and values. Understanding their commitment to equality in employment and their focus on customer service will help you align your answers with their expectations during the interview.
We think you need these skills to ace IT Field Engineer
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the IT Field Engineer position. Highlight the key responsibilities and requirements, such as customer service skills and IT repair expertise, to tailor your application accordingly.
Craft a Tailored CV: Update your CV to reflect relevant experience in IT support and customer service. Emphasize any previous roles that involved technical repairs or working with various equipment mentioned in the job description.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific experiences that demonstrate your ability to provide excellent service and handle IT repairs, as well as your willingness to undergo training.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for an IT Field Engineer.
How to prepare for a job interview at Recruitment Helpline
✨Showcase Your Customer Service Skills
Since excellent customer service is a key requirement for this role, be prepared to share specific examples of how you've successfully handled customer interactions in the past. Highlight your ability to communicate effectively and resolve issues.
✨Demonstrate Technical Knowledge
Familiarize yourself with the types of equipment mentioned in the job description, such as TVs, projectors, and POS hardware. Be ready to discuss your experience with these technologies and any relevant repair or maintenance tasks you've performed.
✨Prepare for Practical Scenarios
Expect to be asked about real-world scenarios you might encounter on the job. Think through how you would approach common issues, such as troubleshooting a malfunctioning device or managing your time effectively while driving between jobs.
✨Highlight Your Driving Experience
Since a full UK driving license is required, be sure to mention your driving experience, especially with manual transmission vehicles. Discuss how you manage logistics and time when traveling to different job sites.
