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- Tasks: Lead technical support and manage the lifecycle of innovative hardware-software products.
- Company: Join a rapidly growing tech company revolutionising elite sports training with cutting-edge solutions.
- Benefits: Enjoy flexible office-based work and be part of a collaborative, fast-paced environment.
- Why this job: Shape the future of sports technology while impacting athletes globally in an exciting role.
- Qualifications: Strong background in embedded systems and proven experience in managing complex tech product support.
- Other info: Work with global teams and help enhance athlete development through real-time analytics.
The predicted salary is between 36000 - 60000 £ per year.
Product Support Manager – Hardware & Embedded Systems Location: Office-based (Flexible) Department: Engineering We’re looking for a Product Support Manager to join a rapidly growing technology company that designs cutting-edge training solutions for elite sports performance. Our innovative hardware and software systems are used globally to enhance athlete development with real-time analytics and immersive training experiences. In this key role, you’ll act as the bridge between engineering, technical support, operations, and commercial teams , ensuring our integrated products perform flawlessly in the field. You’ll manage the full lifecycle of complex hardware-software products, lead global technical support, and help shape the future of sports technology. What You’ll Do: Lead technical support and issue resolution for globally deployed systems Define product roadmaps and drive improvements based on customer feedback Collaborate with embedded systems engineers and software developers Oversee ticketing systems and on-call escalation processes Guide commissioning, maintenance, and lifecycle planning for 500 units worldwide What You Bring: Strong background in embedded systems, electronics, or hardware-software integration Proven experience managing product support for complex tech products Leadership in technical support frameworks and escalation protocols Excellent communication skills and ability to work cross-functionally This is a unique opportunity to shape technology used by leading athletes and organizations worldwide , working in a fast-paced, collaborative environment with global impact. Apply now to join the forefront of sports tech innovation.41bf1e1f-b16b-4260-a40a-17c77a06fd15
Hardware Product Manager employer: Holt Engineering Recruitment Ltd
Contact Detail:
Holt Engineering Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hardware Product Manager
✨Tip Number 1
Familiarise yourself with the latest trends in hardware and embedded systems. Understanding current technologies and innovations will not only help you in interviews but also demonstrate your passion for the field.
✨Tip Number 2
Network with professionals in the sports technology industry. Attend relevant events or join online forums to connect with others who work in similar roles. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've managed product support in the past. Be ready to explain your approach to resolving technical issues and how you’ve collaborated with cross-functional teams.
✨Tip Number 4
Research StudySmarter’s products and their impact on athlete performance. Being knowledgeable about our offerings will show your enthusiasm for the role and help you articulate how you can contribute to our mission.
We think you need these skills to ace Hardware Product Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Hardware Product Manager position. Tailor your application to highlight relevant experiences that align with the role.
Highlight Relevant Experience: Emphasise your background in embedded systems, electronics, or hardware-software integration. Provide specific examples of how you've managed product support for complex tech products in your CV and cover letter.
Showcase Communication Skills: Since excellent communication is crucial for this role, ensure your application reflects your ability to work cross-functionally. Use clear and concise language, and consider including examples of successful collaboration in past roles.
Tailor Your Cover Letter: Craft a compelling cover letter that not only outlines your qualifications but also expresses your passion for sports technology. Mention how you can contribute to shaping the future of sports tech innovation.
How to prepare for a job interview at Holt Engineering Recruitment Ltd
✨Showcase Your Technical Knowledge
Make sure to brush up on your understanding of embedded systems and hardware-software integration. Be prepared to discuss specific projects or experiences where you've successfully managed complex tech products.
✨Demonstrate Leadership Skills
Since the role involves leading technical support and managing teams, be ready to share examples of how you've effectively led teams in previous roles. Highlight any frameworks or protocols you've implemented to improve support processes.
✨Prepare for Cross-Functional Collaboration
This position requires working closely with various teams. Think of instances where you've collaborated with engineers or developers and be ready to discuss how you navigated challenges and achieved successful outcomes.
✨Emphasise Customer Feedback Integration
The job involves defining product roadmaps based on customer feedback. Prepare to talk about how you've previously gathered and utilised customer insights to drive product improvements and enhance user experience.
