Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our TPA team as a Claims Administrator, managing claims and providing top-notch customer service.
- Company: We're a dynamic company based in Bristol, focused on delivering exceptional service in the insurance sector.
- Benefits: Enjoy a competitive salary, flexible work options, enhanced family leave, and a birthday holiday!
- Why this job: Be part of a supportive team, enhance your skills, and make a real impact in customer service.
- Qualifications: Must have 2 years of admin experience, excellent communication skills, and a keen eye for detail.
- Other info: Work hybrid with a standard 35-hour week, plus perks like an electric car scheme and share purchase options.
Claims Administrator Monday-Friday 8:30am-5:00pm Salary up to £26,000 Bristol We are looking to recruit a Claims Administrator within our TPA team, based in our Bristol office on a hybrid basis. The role involves providing first class customer service to our customers, clients and colleagues, ensuring that all claims are pro-actively managed to conclusion; ensuring client specific service level criteria is met. You will also act as a point of contact for client / customer queries and owning issues through to their satisfactory conclusion. Key Skills: * Excellent degree of knowledge of property related claims and principles * Excellent communication skills, both oral and written, including telephone manner * High degree of IT competency and literacy, with the ability to understand and operate internal bespoke systems quickly * Demonstrate personal and professional integrity and lead by example * Good organisation / time management skills * Ability to work and contribute positively as part of a team and in isolation * Ability to work accurately under pressure, adhering to deadlines and service standards * Ability to use your own initiative and have a positive / enthusiastic attitude * Attention to detail and accuracy of information * Minimum 2 years administration experience The role involves: * To demonstrate a high level of technical quality and service delivery * To provide exceptional customer service at all times * To participate positively and constructively as a team member, sharing knowledge and providing feedback and suggestions * To communicate effectively and proactively with all relevant parties by the most effective and expeditious means, prioritising the use of telephone contact * To promote and support the TCF principles * To ensure adherence to contractual/Client SLA’s and KPI’s The Package: * Competitive salary * Enhanced contributory pension * Performance related bonus * Flexible benefits * Enhanced family leave * Electric car scheme * Voluntary benefits schemes * Birthday holiday * Share purchase scheme with interest free loans Hours of work: * Standard working week is 35 hours, Monday to Friday with flexibility to work from home / office
Claims Administrator employer: MPJ Recruitment Ltd
Contact Detail:
MPJ Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Administrator
✨Tip Number 1
Familiarize yourself with property-related claims and principles. This knowledge will not only help you in the interview but also demonstrate your commitment to understanding the role.
✨Tip Number 2
Practice your communication skills, especially over the phone. Since the role emphasizes effective telephone contact, being articulate and confident will set you apart.
✨Tip Number 3
Showcase your IT competency by getting comfortable with various software tools. If you can quickly adapt to new systems, it will reflect positively on your ability to manage claims efficiently.
✨Tip Number 4
Highlight your organizational and time management skills. Being able to work accurately under pressure is crucial, so think of examples where you've successfully managed tight deadlines.
We think you need these skills to ace Claims Administrator
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Claims Administrator position. Highlight key responsibilities and required skills, such as customer service excellence and knowledge of property-related claims.
Tailor Your CV: Customize your CV to reflect your relevant experience in administration and customer service. Emphasize your communication skills and any specific experience with property claims or similar roles.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your skills align with the job requirements, particularly your ability to manage claims and provide exceptional customer service.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. Ensure that your documents are clear, concise, and professional, reflecting your attention to detail.
How to prepare for a job interview at MPJ Recruitment Ltd
✨Showcase Your Customer Service Skills
Since the role emphasizes providing exceptional customer service, be prepared to share specific examples from your past experiences where you successfully managed customer queries or resolved issues. Highlight your ability to communicate effectively and maintain a positive attitude.
✨Demonstrate Technical Knowledge
Make sure to brush up on property-related claims and principles before the interview. Being able to discuss relevant technical knowledge will show that you are well-prepared and understand the industry, which is crucial for this position.
✨Highlight Your Organizational Skills
The job requires good organization and time management skills. Be ready to discuss how you prioritize tasks and manage your time effectively, especially under pressure. Providing examples of how you've met deadlines in previous roles can strengthen your case.
✨Emphasize Teamwork and Initiative
This role involves working both independently and as part of a team. Share experiences that demonstrate your ability to collaborate with others while also taking initiative when needed. This will show that you can contribute positively to the team dynamic.
