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- Tasks: Lead and develop a team to ensure top-notch customer service and operational efficiency.
- Company: Join Kensington Mortgages, a supportive and inclusive workplace that values diversity and personal growth.
- Benefits: Enjoy remote work flexibility, professional development opportunities, and a healthy work-life balance.
- Why this job: Make a real impact while working in a culture that celebrates individuality and teamwork.
- Qualifications: Experience in mortgage underwriting leadership; CeMAP/CeRCC preferred but training available.
- Other info: Be part of a neurodiversity-friendly employer committed to your success.
The predicted salary is between 43200 - 72000 £ per year.
We\’re Hiring: Underwriting Team Manager Location: Remote (You must be based within the UK and have full Right to work) Department: Lending Operations Team Size: 8–10 direct reports Full-time | Permanent Do you have experience in leading a mortgage Underwriting Team and now looking for a new exciting challenge? Join us at Kensington Mortgages as an Underwriting Team Manager and help shape the future of lending operations. What You\’ll Be Doing Lead and develop a high-performing underwriting team Ensure smooth processing of mortgage applications from start to finish Drive service excellence, regulatory compliance, and operational efficiency Collaborate with Credit Risk and third-party partners Manage performance, workflow, and continuous improvement initiatives Act as a technical expert and escalation point for complex cases ✅ What We\’re Looking For Proven experience in mortgage underwriting and team leadership Strong understanding of residential and buy-to-let underwriting Excellent communication, coaching, and complaint-handling skills Ability to analyse performance metrics and manage risk CeMAP/CeRCC preferred (or willingness to train) Why Join Us at Kensington Mortgages People First We believe our employees are the heart of our success. We’re committed to creating a supportive and flexible work environment that values personal growth, professional development, and a healthy work-life balance. Inclusive Culture Our culture celebrates diversity in all its forms—respecting differences in thinking, learning styles, gender, race, identity, ethnic origins, and sexual expression. Everyone is welcome, valued, and understood. Neurodiversity-Friendly We’re proud to be an inclusive, neurodiversity-friendly employer. We’re committed to creating a supportive space where all employees can thrive. Your Voice Matters We value your contributions and encourage open communication, collaboration, and innovation. Ready to Make a Difference? If you\’re passionate about providing exceptional service and want to join a team that truly values you— we’d love to hear from you! Apply today and become part of the Kensington Mortgages family. Help us continue making a positive impact in the lives of our customers.41bf1e1f-b16b-4260-a40a-17c77a06fd15
Underwriting Team Manager employer: Kensington Mortgages
Contact Detail:
Kensington Mortgages Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Underwriting Team Manager
✨Tip Number 1
Familiarise yourself with the latest trends and regulations in mortgage underwriting. This knowledge will not only help you stand out during discussions but also demonstrate your commitment to staying updated in a rapidly changing industry.
✨Tip Number 2
Network with professionals in the lending operations field, especially those who have experience in underwriting team management. Engaging with others can provide valuable insights and potentially lead to referrals or recommendations.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led teams in the past. Highlight your achievements in performance management and operational efficiency to showcase your leadership skills effectively.
✨Tip Number 4
Research Kensington Mortgages' values and culture thoroughly. Understanding their commitment to diversity and inclusion will allow you to align your responses during interviews, showing that you are a great fit for their team.
We think you need these skills to ace Underwriting Team Manager
Some tips for your application 🫡
Understand the Role: Thoroughly read the job description for the Underwriting Team Manager position. Make sure you understand the key responsibilities and qualifications required, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in leading underwriting teams, your regulatory knowledge, and any relevant qualifications like CeMAP or CeRCC. Use specific examples to demonstrate your leadership and operational efficiency skills.
Showcase Your People Management Skills: Since the role involves managing a team, highlight your experience in performance management and team development. Discuss how you've motivated teams in the past and any successful outcomes from your leadership.
Tailor Your Cover Letter: Craft a personalised cover letter that reflects your passion for customer service and your commitment to maintaining high standards. Mention why you want to join Kensington Mortgages and how you align with their values of inclusivity and professional development.
How to prepare for a job interview at Kensington Mortgages
✨Showcase Your Leadership Skills
As an Underwriting Team Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples of how you've successfully managed teams in the past, focusing on performance management and team development.
✨Understand Regulatory Requirements
Familiarise yourself with the regulatory landscape relevant to mortgage underwriting. Be ready to discuss how you ensure compliance and manage risks within your team, as this is crucial for the role.
✨Emphasise Customer Service Excellence
Highlight your commitment to providing exceptional customer service. Prepare to discuss specific instances where you've improved service delivery or resolved escalated issues effectively.
✨Demonstrate Financial Acumen
Be prepared to talk about your experience with financial management, including operating within budgets and identifying cost reduction opportunities. This will show your potential employer that you can enhance operational processes.
