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- Tasks: Join our Housekeeping team to ensure guest bedrooms are spotless and welcoming.
- Company: Hotel du Vin offers luxury stays in historic locations with a focus on style and hospitality.
- Benefits: Enjoy discounted stays, high street discounts, and fully funded apprenticeship programmes.
- Why this job: Be part of a vibrant team in a beautiful setting while making guests feel at home.
- Qualifications: No experience needed, just a positive attitude and willingness to learn.
- Other info: Flexible shifts available, with opportunities for career progression and sustainability initiatives.
About the Role
Room Attendant, Hotel Du Vin
Location
Hotel Du Vin Winchester, opened 1994. 24 bedrooms, 64‑seater Bistro & Bar, 1 private event space seating up to 50.
Pay & Hours
£12.56 per hour, 15 hours per week. Part‑time contract.
Responsibilities
As part of the Housekeeping team you will ensure all guest bedrooms are cleaned to the highest standard daily. You will interact with guests and work independently during set shifts (9 am‑3 pm, 5 days out of 7, shift start 9‑10 am). Full training in cleaning chemicals and equipment will be provided.
Qualifications
Positive attitude and desire to make a difference essential. Experience in a similar role not required. Conversational English essential, ability to work independently for periods of time. Level of fitness to complete the role required.
Benefits
- Heavily discounted staff room rates – rooms available from £65 per night.
- Discounted friends and family room rate – 50% off best available rate.
- 35% off bill when dining in Brasseries and Bistros.
- Fully funded apprenticeship programmes after probation.
- High Street discounts on a range of shops, experiences, holidays.
- Cycle to work scheme – save up to 40% on bikes.
- Healthcare cash plans – dental, optical, medical from £5 per month.
- Referral schemes – up to £1500.
- Uniform that looks professional.
- Wellness & National Campaign Days Calendar – Pay Day Lunches, National Popcorn Day, Mental Health Awareness Week.
- Instant access to pay with Wagestream.
- Complimentary stays on 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast.
- Support for The Brain Charity.
- Employee Assistance Programme – free, confidential advice 24/7.
Our Sustainability Goals
- 100% electricity generated using renewable energy, most from wind farms.
- Recycle a minimum of 70% of waste from hotels. Target achieved through hotel teams and Sustainability Council.
- Use chemical‑free cleaning system in bedrooms and public areas; enzyme‑based eco‑friendly system for kitchens.
- Volunteer for sustainable charities two days per year on full pay instead of normal workplace.
Equal Opportunity Employer
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal‑opportunity employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age.
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Room Attendant, Hotel Du Vin employer: Malmaison
Contact Detail:
Malmaison Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant, Hotel Du Vin
✨Tip Number 1
Familiarise yourself with the Hotel du Vin brand and its values. Understanding their commitment to luxury and hospitality will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your attention to detail in any interactions you have with the hotel staff or during the interview process. Mention specific examples of how you've maintained high standards in previous roles, even if they are not directly related to housekeeping.
✨Tip Number 3
Be prepared to discuss your flexibility regarding shift patterns. Since the role requires working set shifts, demonstrating your willingness to adapt can make you a more attractive candidate.
✨Tip Number 4
Highlight any customer service experience you have, even if it's from different sectors. The ability to communicate effectively with guests is crucial, so emphasising your conversational English skills will be beneficial.
We think you need these skills to ace Room Attendant, Hotel Du Vin
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Room Attendant at Hotel Du Vin. Highlight your attention to detail and ability to maintain high standards in your application.
Tailor Your CV: Make sure your CV reflects relevant skills and experiences that align with the role. Even if you don't have direct experience, emphasise your positive attitude and willingness to learn, as these are key traits for this position.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Hotel Du Vin specifically and how you can contribute to their team.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which is crucial for a Room Attendant.
How to prepare for a job interview at Malmaison
✨Show Your Attention to Detail
As a Room Attendant, attention to detail is crucial. During the interview, highlight any experiences where you demonstrated this skill, whether in previous jobs or personal projects. Mention specific examples of how you ensure cleanliness and organisation.
✨Communicate Clearly
Since you'll be interacting with guests, strong communication skills are essential. Practice speaking clearly and confidently about your experiences. Be prepared to answer questions about how you would handle guest requests or complaints.
✨Demonstrate a Positive Attitude
A positive attitude can set you apart from other candidates. Share stories that showcase your enthusiasm for hospitality and your willingness to go the extra mile for guests. Employers value candidates who can contribute to a pleasant atmosphere.
✨Be Ready to Discuss Flexibility
The role requires flexibility in working hours. Be prepared to discuss your availability and willingness to adapt to different shifts. This shows that you're committed to meeting the needs of the hotel and its guests.
