Support Officer

Support Officer

Burton upon Trent Full-Time 31270 £ / year No home office possible
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At a Glance

  • Tasks: Support individuals in securing stable housing and coordinate with agencies for positive outcomes.
  • Company: Join a dedicated team working with East Staffordshire Borough Council on impactful housing solutions.
  • Benefits: Enjoy perks like a company pension and private healthcare.
  • Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
  • Qualifications: Must be motivated, able to work independently, and hold a full driving license.
  • Other info: Applications are open to everyone; closing date is 14 February 2025.

Support Officer (Next Steps)

Read all the information about this opportunity carefully, then use the application button below to send your CV and application.

Contract: 37 hours per week

Salary: up to £31,270 per annum

Benefits include: Private Healthcare and Company Pension

We are looking for highly motivated person who is a team player to join our Supported Housing Team. This post offers an excellent opportunity to play a key role in providing a person- centred approach to support clients moving on from shared accommodation / supported housing to independent living. This is an excellent opportunity to work with clients who need support and encouragement to enhance their future wellbeing for them to sustain their tenancies.

We are looking for someone who can:

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Develop positive relationships and influence key partner agencies and stakeholders to provide a holistic, co-ordinated support service and support clients to work toward having a good quality of life.

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Has the ability to communicate effectively with colleagues, external agencies and clients verbally and in writing.

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Can organise and motivate clients.

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Is able to gather, analyse and interpret information whilst working independently.

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A full driving licence and vehicle are essential for this post.

The closing date for applications is 31st March.

To apply or view the job details please click Apply Now!

We welcome applications from all sections of the community

Support Officer employer: Trent & Dove Housing

As a Support Officer with us, you will be part of a dedicated team making a real difference in the lives of individuals experiencing homelessness in East Staffordshire. We offer a supportive work culture that values collaboration and innovation, alongside benefits such as a Company Pension and Private Healthcare. With opportunities for professional growth and development, you will be empowered to effect meaningful change while enjoying the unique advantage of working within a globally-recognized Housing First model.
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Contact Detail:

Trent & Dove Housing Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Support Officer

✨Tip Number 1

Familiarize yourself with the Housing First model and its principles. Understanding how this approach works will help you articulate your passion for supporting individuals in need during the interview process.

✨Tip Number 2

Highlight any previous experience you have in social work or support roles, especially those involving vulnerable populations. Be ready to share specific examples of how you've motivated individuals to make positive changes in their lives.

✨Tip Number 3

Demonstrate your ability to work independently and under pressure by preparing scenarios where you've successfully managed challenging situations. This will show that you can thrive in the dynamic environment of a support officer.

✨Tip Number 4

Make sure to mention your driving license and vehicle availability, as these are essential for the role. Being able to travel to meet clients and coordinate with external agencies is crucial for success in this position.

We think you need these skills to ace Support Officer

Empathy
Motivational Skills
Problem-Solving Skills
Communication Skills
Team Coordination
Time Management
Ability to Work Independently
Resilience
Conflict Resolution
Knowledge of Housing Policies
Understanding of Support Services
Driving License
DBS Check Compliance
Adaptability

Some tips for your application 🫡

Understand the Role: Take time to thoroughly read the job description for the Support Officer position. Understand the key responsibilities and requirements, especially the importance of motivating individuals and coordinating with external agencies.

Tailor Your CV: Customize your CV to highlight relevant experience in support roles, particularly any work that involved helping individuals in challenging situations. Emphasize your ability to work independently and under pressure.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the Housing First approach. Discuss how your skills and experiences align with the role and provide specific examples of how you've motivated change in difficult circumstances.

Highlight Your Driving License: Since a full driving license and vehicle are essential for this role, make sure to clearly mention this in your application. This will demonstrate your readiness to meet the job's logistical requirements.

How to prepare for a job interview at Trent & Dove Housing

✨Understand the Housing First Model

Make sure you have a solid grasp of the Housing First approach. Be prepared to discuss how this model prioritizes stable accommodation and how it can positively impact individuals facing homelessness.

✨Showcase Your Motivational Skills

Highlight your ability to motivate others, especially in challenging situations. Prepare examples from your past experiences where you successfully inspired change or supported someone through a tough time.

✨Demonstrate Independence and Resilience

Since the role requires working independently and under pressure, be ready to share instances where you managed your workload effectively and maintained composure in stressful situations.

✨Prepare for Practical Questions

Expect questions about your driving experience and how you plan to use your vehicle in this role. Be honest about your capabilities and provide examples of how you've used your driving skills in previous jobs.

Support Officer
Trent & Dove Housing
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