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For Companies At a Glance
- Tasks: Assist customers with their automotive needs and provide top-notch service.
- Company: Join a dynamic team in the thriving HGV sector at a leading automotive company.
- Benefits: Enjoy flexible shifts, competitive pay, and opportunities for career growth.
- Why this job: Be part of a supportive culture that values your skills and offers real impact.
- Qualifications: Experience in the automotive industry is essential; customer service skills are a plus.
- Other info: Located in Heathrow, this role offers a chance to work with diverse commercial vehicles.
Are you an experienced Service Advisor from the automotive industry, on the lookout for a new role?
This opportunity is working with a variety of commercial vehicles across the HGV sector, but applicants are invited from all areas of the automotive industry.
Location: Heathrow, Middlesex
Hours: 40 hours per week across 3 alternating shifts Monday to Friday:
5.30am to 2.30pm
8.00am to 5.00pm
10.00am t…
Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience.
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Service Advisor employer: hireful
Contact Detail:
hireful Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Familiarise yourself with the specific types of commercial vehicles you'll be working with. Understanding the nuances of HGVs and their maintenance can set you apart from other candidates.
✨Tip Number 2
Network within the automotive industry, especially with professionals who have experience in the HGV sector. Attend industry events or join online forums to make connections that could lead to referrals.
✨Tip Number 3
Prepare to discuss your previous experiences in customer service and how they relate to the role of a Service Advisor. Highlight any specific situations where you resolved customer issues effectively.
✨Tip Number 4
Research our company culture and values at StudySmarter. Tailoring your approach to align with what we stand for can demonstrate your genuine interest in joining our team.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Service Advisor in the automotive industry. Focus on relevant skills such as customer service, technical knowledge of vehicles, and any specific experience with commercial vehicles or HGVs.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your understanding of the role. Mention specific experiences that demonstrate your ability to handle customer inquiries and resolve issues effectively.
Highlight Relevant Qualifications: If you have any certifications or qualifications related to the automotive sector, be sure to include them in your application. This could include training in vehicle maintenance, customer service excellence, or any other relevant courses.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Service Advisor role.
How to prepare for a job interview at hireful
✨Know Your Automotive Knowledge
Brush up on your knowledge of commercial vehicles and the HGV sector. Be prepared to discuss specific models, common issues, and solutions you've encountered in your previous roles.
✨Demonstrate Customer Service Skills
As a Service Advisor, you'll be the bridge between customers and the technical team. Share examples of how you've successfully handled customer queries or complaints in the past, showcasing your communication skills.
✨Familiarise Yourself with the Company
Research the company you're interviewing with. Understand their values, services, and any recent news. This will help you tailor your answers and show genuine interest in the role.
✨Prepare for Shift Work Questions
Since the role involves alternating shifts, be ready to discuss your flexibility and experience with shift work. Highlight how you manage your time and maintain productivity during different hours.
