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For Companies At a Glance
- Tasks: Provide top-notch IT support for VIP clients in Investment Banking.
- Company: Join a leading firm in Central London, specialising in financial services.
- Benefits: Competitive pay of £250 per day and potential for contract extension.
- Why this job: Work in a dynamic environment with high-profile clients and enhance your Azure skills.
- Qualifications: Must have Azure certification and 5+ years of VIP support experience.
- Other info: Fluency in French is a plus; immediate start available.
The predicted salary is between 60000 - 84000 £ per year.
Job Description
Azure qualified Technical Support Engineer – Investment Banking – Immediate start
We are seeking an experienced IT Support Engineer with a proven VIP support background in Investment Banking and a valid Azure certification to join our client’s team in Central London. This is an onsite role for an initial 6 week contract with potential for extension.
Key Details
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Location: Onsite, Central London
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Shifts: Rotational – 7:30 AM–4:30 PM | 10:30 AM–7:00 PM (Monday to Friday)
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Rate: £250 per day (Inside IR35 – Umbrella contractors only)
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Languages: Fluency in French is advantageous
Essential Skills & Experience(non-negotiable)
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VIP support experience within the Investment Banking sector
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Azure certification and hands-on Azure administration/support experience
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Minimum 5 years’ experience across 1st to 3rd Line Support
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Service Desk background – supporting users remotely and managing tickets via an Incident Management tool
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Strong Microsoft Office Suite skills (Windows platforms)
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Windows OS support (Windows 7 & 10)
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Microsoft Office 365 (desktop & admin support)
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Excellent customer-facing skills with a professional, well-presented manner
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Strong troubleshooting abilities with high attention to detail
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Service-driven mindset with a focus on customer satisfaction
Desirable
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Fluency in French
If you are a seasoned IT Support Engineer with Investment Banking VIP experience and an Azure certification, and you’re available to start immediately in a dynamic, high-pressure environment, we’d like to hear from you.
Azure qualified Technical Support Engineer - Investment Banking employer: Global Technology Solutions Ltd
Contact Detail:
Global Technology Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Azure qualified Technical Support Engineer - Investment Banking
✨Tip Number 1
Make sure to highlight your VIP support experience in Investment Banking during any networking opportunities. Connect with professionals in the industry on platforms like LinkedIn and engage in discussions that showcase your expertise.
✨Tip Number 2
Consider reaching out directly to recruitment agencies that specialise in IT roles within the finance sector. They often have insider knowledge about job openings and can provide valuable insights into what employers are looking for.
✨Tip Number 3
Join relevant online forums or communities focused on Azure and Investment Banking. Participating in these groups can help you stay updated on industry trends and may lead to job referrals from fellow members.
✨Tip Number 4
If you have any connections within the company or know someone who works there, don’t hesitate to ask for an informational interview. This can give you a better understanding of the role and potentially put in a good word for you.
We think you need these skills to ace Azure qualified Technical Support Engineer - Investment Banking
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your VIP support experience specifically within the Investment Banking sector. Emphasise your Azure certification and any hands-on experience you have with Azure administration.
Craft a Compelling Cover Letter: Write a cover letter that showcases your customer-facing skills and troubleshooting abilities. Mention your service-driven mindset and how it aligns with the company's focus on customer satisfaction.
Highlight Relevant Experience: In your application, detail your experience across 1st to 3rd Line Support and your familiarity with Microsoft Office Suite and Windows OS support. Be specific about the tools you've used for incident management.
Proofread Your Application: Before submitting, carefully proofread your application for any errors or typos. A well-presented application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Global Technology Solutions Ltd
✨Showcase Your VIP Support Experience
Make sure to highlight your previous experience in providing VIP support within the Investment Banking sector. Prepare specific examples of how you handled high-pressure situations and resolved issues for senior stakeholders.
✨Demonstrate Azure Proficiency
Since an Azure certification is essential, be ready to discuss your hands-on experience with Azure administration and support. Consider preparing a few scenarios where you successfully utilised Azure to solve technical problems.
✨Emphasise Customer Service Skills
Given the importance of customer satisfaction in this role, be prepared to discuss how you ensure a positive user experience. Share examples of how you've gone above and beyond to assist users and resolve their issues.
✨Prepare for Technical Questions
Expect technical questions related to Windows OS support and Microsoft Office 365. Brush up on your knowledge of these areas and be ready to demonstrate your troubleshooting abilities through practical examples.
