Front of House Team Member

Front of House Team Member

Epsom Full-Time No home office possible
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At a Glance

  • Tasks: Join our team to serve delicious food and drinks while creating a positive guest experience.
  • Company: The Faraday is a vibrant sports bar known for great food, craft beers, and lively events.
  • Benefits: Enjoy 25% off food and drink, discounts, VIP entry, and early access to wages.
  • Why this job: Be part of a fun team that celebrates unique experiences and connects with diverse guests.
  • Qualifications: No prior experience needed; just bring your passion for hospitality and teamwork.
  • Other info: We support inclusivity and offer adjustments during recruitment for those with disabilities.

At The Faraday, we are looking for Front of House Team Members who enjoy working as part of a team. We will provide all the training and support you need to build your skills. What’s most important is your ability to connect with the team and help create a positive experience for our guests.

Responsibilities include:

  1. Help prepare and serve our delicious food and drinks at The Faraday.
  2. Offer friendly recommendations to enhance the guest experience.
  3. Contribute to maintaining a clean and safe environment for guests and team members.

A little bit about us…

At Social Pub and Kitchen, we pride ourselves on being individually crafted and hero great experiences at any time of the day or night. We cater to a diverse range of guests, and our teams create the perfect place to socialise with friends, whether for Bottomless Brunch, sport, or a great night out. Each venue has its own unique identity, which we celebrate in our teams. We need our team to engage confidently with guests, and have a passion for great beer, cocktails, and sport. If it’s live, it’s on, and we are the place to watch it. The Faraday is a sports bar with a difference, featuring a dedicated sports zone for guests to meet or cheer during major sporting events. We offer a wide range of craft beers, cask ales, and spirits. Our food is freshly made, and we host salsa nights, bingo, karaoke, and weekly quizzes—always something to bring people together. Guests can also enjoy the best beer garden in town if they prefer sunshine.

What’s in it for you?

  • Reward Card via the MiXR App – 25% off food and drink for you and your friends across our managed pubs
  • Stonegate Xtra Rewards – Discounts on high street and retail
  • VIP entry to our pubs and bars
  • David Lloyd Corporate Discount Rates
  • Wagestream – Early access to earned wages

At Stonegate Group, we\’re proud to be the UK\’s largest operator of pubs, bars, and late-night venues, with brands like Slug and Lettuce, Be At One, and Popworld. Learn more at www.stonegatecareers.co.uk.

If you have a disability under the Equality Act 2010 and need adjustments during recruitment, please inform us in advance so we can support you. Contact The Faraday directly for assistance.

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Front of House Team Member employer: Stonegate Pub Company

At The Faraday, we pride ourselves on fostering a vibrant and inclusive work culture where teamwork and guest satisfaction are at the heart of everything we do. As part of the Stonegate Group, you will benefit from extensive training, employee discounts, and opportunities for career growth in a dynamic environment that celebrates individuality and creativity. Join us in creating memorable experiences for our guests while enjoying perks like early access to wages and exclusive discounts across our venues.
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Contact Detail:

Stonegate Pub Company Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front of House Team Member

✨Tip Number 1

Familiarise yourself with The Faraday's unique offerings, such as their craft beers and special events like salsa nights and quizzes. This knowledge will help you engage confidently with guests and show your enthusiasm for the role.

✨Tip Number 2

Practice your communication skills by engaging in conversations with friends or family about food and drink recommendations. Being able to offer friendly suggestions will enhance the guest experience and demonstrate your ability to connect with others.

✨Tip Number 3

Visit The Faraday or similar venues to observe how the front of house team interacts with guests. Take note of their approach to creating a positive atmosphere and think about how you can bring that same energy to your role.

✨Tip Number 4

Show your passion for sports and socialising by discussing your favourite teams or events during interviews. This will help you connect with the team and demonstrate that you understand the vibrant culture at The Faraday.

We think you need these skills to ace Front of House Team Member

Customer Service Skills
Teamwork
Communication Skills
Attention to Detail
Food and Beverage Knowledge
Problem-Solving Skills
Time Management
Adaptability
Positive Attitude
Multitasking
Sales Skills
Conflict Resolution
Health and Safety Awareness

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Front of House Team Member position. Tailor your application to highlight relevant experiences that demonstrate your ability to connect with guests and work as part of a team.

Show Your Passion: In your cover letter or personal statement, express your enthusiasm for the hospitality industry and your love for creating positive experiences for guests. Mention any relevant experience you have in similar roles or environments.

Highlight Teamwork Skills: Since teamwork is crucial for this role, provide examples of how you've successfully worked in a team setting. This could be from previous jobs, volunteer work, or group projects. Emphasise your ability to communicate effectively and support your colleagues.

Proofread Your Application: Before submitting your application, make sure to proofread it for any spelling or grammatical errors. A well-written application reflects your attention to detail and professionalism, which are important in the hospitality sector.

How to prepare for a job interview at Stonegate Pub Company

✨Show Your Team Spirit

As a Front of House Team Member, teamwork is key. Be prepared to share examples of how you've successfully worked in a team before. Highlight your ability to connect with others and contribute to a positive atmosphere.

✨Know the Menu

Familiarise yourself with the food and drink offerings at The Faraday. Being able to make friendly recommendations will impress your interviewers and show that you're genuinely interested in enhancing the guest experience.

✨Demonstrate Your Passion

Express your enthusiasm for the hospitality industry, especially regarding sports, craft beers, and cocktails. Share any relevant experiences that showcase your passion for creating memorable experiences for guests.

✨Ask Thoughtful Questions

Prepare some questions about the role and the company culture. This shows your interest in the position and helps you determine if it's the right fit for you. Consider asking about team dynamics or upcoming events at The Faraday.

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