Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: As a Returns Operative, you'll debrief vehicles and assist with loading operations.
- Company: Join AO, the ultimate destination for your career in logistics!
- Benefits: Enjoy 24 days holiday, healthcare cashback, exclusive discounts, and a pension scheme.
- Why this job: Be at the forefront of operations, ensuring top-notch service and making a real impact.
- Qualifications: Strong communication skills and basic knowledge of transport legislation are desirable.
- Other info: Work 40.25 hours a week on a 4 on 4 off shift pattern.
About the Returns Operative Role: AO – The Ultimate Destination for Your Career! Our Returns Operatives are constantly at the heart of our operation, diligently ensuring our vehicles comply with transport legislation and actively assisting our loading operation. They truly stand at the forefront, guaranteeing our customers receive top-notch service. Salary: £12.50 per hour / £26,162.50 per annum Hours: 40.25 hours per week Shift Pattern: 4 on 4 off (Rotational shift pattern) Start/Finish time: 10.00am – 10:00pm Here's What You Can Expect To Be Doing As Our Returns Operative: Debrief returning vehicles. Report any defects, damages, or safety issues. Communicate with Drivers regarding the daily runs and any issues that may occur. Assist with loading and unloading of vehicles Download returns sheets and some other admin duties. Update Daily statistics regarding the depot. A Few Things About You: An understanding of transport legislation and logistics operations is desirable. React to problems promptly. Strong communication skills (Verbal and Written). Competent use of Microsoft, particularly Excel. Be confident to challenge vehicle issues with our drivers. Great People Deserve Great Things: 24 days holiday Healthcare Cashback Scheme Exclusive Staff Discount At least 5% contribution pension scheme Enhanced Maternity, Paternity and Adoption Packages Make a difference day (x2 fully paid charity days a year) Gain exclusive ticket access to AO Arena, Sales Sharks, and Manchester Thunder. To see all our benefits and perks, visit our AO Benefits page. Click ‘Apply’ now to join our family and find out more about the Vehicle Returns Operative role
Returns Operative employer: AO.com
Contact Detail:
AO.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Returns Operative
✨Tip Number 1
Familiarize yourself with transport legislation and logistics operations. This knowledge will not only help you understand the role better but also demonstrate your commitment and readiness to tackle the responsibilities of a Returns Operative.
✨Tip Number 2
Practice your communication skills, both verbal and written. Being able to effectively communicate with drivers and report issues clearly is crucial in this role, so consider role-playing scenarios or engaging in conversations that require clear reporting.
✨Tip Number 3
Get comfortable with Microsoft Excel. Since you'll be updating daily statistics and handling returns sheets, brushing up on your Excel skills will give you an edge and show that you're ready to handle the administrative aspects of the job.
✨Tip Number 4
Be prepared to demonstrate your problem-solving abilities. Think of examples from your past experiences where you've reacted promptly to issues, as this will highlight your capability to handle challenges effectively in the Returns Operative role.
We think you need these skills to ace Returns Operative
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Returns Operative. Highlight your relevant experience in logistics and transport legislation in your application.
Tailor Your CV: Customize your CV to reflect the skills and experiences that align with the job description. Emphasize your strong communication skills and any experience with Microsoft Excel, as these are crucial for the role.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific examples of how you've handled similar tasks in the past, such as reporting defects or assisting with loading operations.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, as attention to detail is important in this role.
How to prepare for a job interview at AO.com
✨Understand Transport Legislation
Make sure you have a solid grasp of transport legislation and logistics operations. This knowledge will not only help you answer questions confidently but also demonstrate your commitment to the role.
✨Showcase Communication Skills
Prepare to discuss how you've effectively communicated with team members in past roles. Highlight any experiences where you had to resolve issues or relay important information, as strong communication is key for this position.
✨Be Ready to Discuss Problem-Solving
Think of examples where you've reacted promptly to problems in a work setting. Be prepared to explain your thought process and how you handled those situations, as this will show your ability to think on your feet.
✨Familiarize Yourself with Excel
Since competent use of Microsoft Excel is required, brush up on your skills. Be ready to discuss how you've used Excel in previous jobs, whether for data tracking, reporting, or any other relevant tasks.
