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For Companies At a Glance
- Tasks: Welcome guests, manage bookings, and conduct gym inductions.
- Company: Join the QHotels Collection, a leading hospitality brand with a focus on guest experience.
- Benefits: Enjoy free health club membership, discounts, training support, and more!
- Why this job: Be part of a vibrant team in a stunning hotel with excellent career growth opportunities.
- Qualifications: Level 2 Personal Trainer/Fitness Instructor qualification preferred; strong customer service skills required.
- Other info: Located near the beautiful Cotswolds, with a commitment to diversity and inclusion.
The predicted salary is between 24000 - 36000 £ per year.
Social network you want to login/join with:
Do you pride yourself on providing outstanding guest service?
The important stuff:
- Free health club membership (T&Cs apply)
- Discounts across The QHotels Collection
- Family & Friends discounts in hotels across The QHotels Collection
- Support with training & professional qualifications, including course fees!
- Various learning & development opportunities available
- Access to an Employee Assistance Program – Hospitality Action
- Refer a friend scheme
- FREE parking
- AND……much, much more!
What will I do?
Welcome and greet guests, make health club bookings, support with membership sales and inquiries, carry out daily checks, and conduct gym inductions for all new members and regular gym re-assessments as part of the health club retention strategy.
Is this the role for me?
Personal Trainer / Fitness Instructor level 2 qualification as a minimum, or equivalent would be preferred. Excellent customer service & communication skills, ability to work under pressure and multi-task, strong attention to detail.
Curious to find out more?
Oxford Belfry Hotel & Spa is located in Thame, just outside Oxford and within close proximity to the Cotswolds. Our hotel is a 4*, 154-bedroom property with the Spires restaurant and bar & lounge area. We offer afternoon tea, private dining, and meeting and event spaces. The leisure facilities include a gym, pool, sauna, tennis courts, and a relaxing Elemis spa.
The QHotels Collection is proud to be a Disability Confident employer and is committed to diversity, inclusion, and equal opportunities for all. If you require any reasonable adjustments during the recruitment process, please let us know so we can accommodate your needs.
The QHotels Collection also supports the UK Armed Forces and has signed the Armed Forces Covenant, achieving the Silver Award.
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Leisure Club Team Member employer: Oxford Belfry Hotel & Spa
Contact Detail:
Oxford Belfry Hotel & Spa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Club Team Member
✨Tip Number 1
Familiarise yourself with the specific services and facilities offered at the Oxford Belfry Hotel & Spa. Knowing the ins and outs of the gym, pool, and spa will help you engage with guests more effectively and demonstrate your enthusiasm for the role.
✨Tip Number 2
Highlight your customer service experience in conversations or interviews. Be ready to share specific examples of how you've gone above and beyond for guests in previous roles, as this is crucial for a Leisure Club Team Member.
✨Tip Number 3
Network with current employees or alumni from your training courses who may have insights into the company culture at The QHotels Collection. This can give you an edge in understanding what they value in team members.
✨Tip Number 4
Prepare to discuss your fitness qualifications and any relevant training you've undertaken. Being able to articulate how your skills align with their expectations will show that you're a serious candidate for the position.
We think you need these skills to ace Leisure Club Team Member
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and any qualifications related to fitness or personal training. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for guest service and fitness. Mention specific experiences where you've excelled in similar roles, and explain why you're excited about the opportunity at The QHotels Collection.
Highlight Relevant Skills: In your application, emphasise skills such as communication, multitasking, and attention to detail. Provide examples of how you've successfully used these skills in previous positions.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Oxford Belfry Hotel & Spa
✨Showcase Your Customer Service Skills
As a Leisure Club Team Member, outstanding guest service is key. Prepare examples of how you've provided excellent customer service in the past, especially in high-pressure situations.
✨Demonstrate Your Fitness Knowledge
Since a Personal Trainer or Fitness Instructor qualification is preferred, brush up on your fitness knowledge. Be ready to discuss gym inductions and health club retention strategies during the interview.
✨Highlight Your Multi-tasking Abilities
This role requires the ability to juggle multiple tasks. Think of instances where you've successfully managed several responsibilities at once and be prepared to share those experiences.
✨Research The QHotels Collection
Familiarise yourself with The QHotels Collection and their values, especially their commitment to diversity and inclusion. This will show your genuine interest in the company and its culture.
