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For Companies At a Glance
- Tasks: Lead a dynamic team and manage operations at a top karting venue.
- Company: Join Daytona Sandown Park, Greater London's premier karting destination.
- Benefits: Enjoy hands-on leadership, training, and a vibrant work environment.
- Why this job: Perfect for motorsport enthusiasts wanting to make an impact in a fun setting.
- Qualifications: Experience in managing teams, strong communication skills, and a passion for customer service.
- Other info: Full training provided; apply with your CV and cover letter.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Daytona Sandown Park is recruiting for a:
GENERAL MANAGER
Daytona Sandown Park, Greater London’s leading karting venue, is recruiting for a dynamic and experienced General Manager to lead the operation and deliver outstanding service at our famous circuit.
This is a diverse, hands-on role with full responsibility for managing the race circuit, hospitality services, and conference facilities. If you are passionate about delivering high-quality customer experiences and ready to take on an exciting leadership challenge in motorsport, we want to hear from you.
ABOUT THE ROLE
You will be responsible for the overall success of the venue, leading a team of over 50 staff, including three department heads, and ensuring the smooth and safe running of events. From day-to-day operations to long-term strategic planning, this is a key leadership role within the Daytona group.
KEY RESPONSIBILITIES
· Lead and develop a high-performing team across all departments
· Oversee the smooth and efficient operation of the venue
· Maintain excellent product and service standards
· Ensure safety and compliance at all times
· Meet financial targets and identify new commercial opportunities
· Drive customer satisfaction and repeat business through quality service
· Evaluate and improve operational processes
CANDIDATE PROFILE
· Proven experience managing large teams in a fast-paced, customer-facing environment
· Strong organisational, motivational, and communication skills
· Comfortable with public speaking and presenting to groups
· Commercially driven with strong budgeting and sales skills
· Confident using IT systems, including Microsoft Office, EPOS, and CRM platforms
· Hands-on operational knowledge and ability to lead by example
· Understanding of and interest in motorsport and/or the leisure industry
· Committed to health and safety compliance for both staff and customers
Full product and service training will be provided.
How to Apply
If this sounds like your next challenge, please send your CV and a covering letter to: careers@daytona.co.uk
Please quote Job Ref: SPGM25 in your application. A full job description is available on request. We look forward to hearing from you.
General Manager employer: Daytona Motorsport
Contact Detail:
Daytona Motorsport Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Familiarise yourself with Daytona Sandown Park and its operations. Understanding the venue's unique offerings and customer experience will help you demonstrate your passion for the role during any interviews or discussions.
✨Tip Number 2
Network within the motorsport and leisure industry. Attend events or join online forums to connect with professionals who can provide insights about the company culture and expectations, which can be invaluable when preparing for interviews.
✨Tip Number 3
Prepare to discuss your leadership style and experiences managing large teams. Be ready to share specific examples of how you've motivated staff and improved customer satisfaction in previous roles, as this is crucial for a General Manager position.
✨Tip Number 4
Showcase your understanding of health and safety compliance. Given the nature of the role, being able to articulate your commitment to safety standards and how you've implemented them in past positions will set you apart from other candidates.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing large teams and customer-facing environments. Emphasise your leadership skills and any specific achievements that demonstrate your ability to drive customer satisfaction and meet financial targets.
Craft a Compelling Cover Letter: In your cover letter, express your passion for motorsport and the leisure industry. Discuss how your background aligns with the key responsibilities of the General Manager role and provide examples of how you've successfully led teams and improved operational processes.
Highlight Relevant Skills: Clearly outline your organisational, motivational, and communication skills in both your CV and cover letter. Mention your comfort with public speaking and any experience you have with budgeting and sales, as these are crucial for the role.
Follow Application Instructions: When applying, ensure you send your CV and cover letter to the specified email address and include the job reference SPGM25 in your application. Double-check for any additional requirements or details mentioned in the job description.
How to prepare for a job interview at Daytona Motorsport
✨Showcase Your Leadership Skills
As a General Manager, you'll be leading a large team. Be prepared to discuss your previous leadership experiences and how you've successfully managed teams in fast-paced environments. Share specific examples of how you motivated your team and improved performance.
✨Demonstrate Your Customer Focus
Customer satisfaction is key in this role. Highlight your experience in delivering high-quality customer service and how you've driven repeat business in past positions. Be ready to discuss strategies you've implemented to enhance customer experiences.
✨Prepare for Operational Questions
Expect questions about managing day-to-day operations and ensuring safety compliance. Familiarise yourself with operational processes relevant to karting venues or similar leisure industries, and be ready to suggest improvements based on your knowledge.
✨Express Your Passion for Motorsport
Since the role is within a motorsport venue, showing your enthusiasm for the industry can set you apart. Share any personal experiences or interests related to motorsport that demonstrate your commitment and understanding of the field.
