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- Tasks: Make outbound calls to customers, provide info, and promote services.
- Company: Join a thriving company in Bradford expanding their Customer Service Team!
- Benefits: Enjoy full training, career progression, and a supportive work environment.
- Why this job: Great for those wanting to kickstart their career in customer service with a positive impact.
- Qualifications: No experience needed; strong communication and listening skills are key.
- Other info: This role is fully office-based in Bradford; legal right to work in the UK required.
The predicted salary is between 19000 - 26000 £ per year.
Job Title: Outbound Customer Service Advisor – temp to perm Location: Bradford, BD6 Salary: £11.44ph – Annual salary of £23,750 – to rise in April Hours: Full-time, Monday to Friday hours between 7am-7pm About Us: We are representing an amazing company in Bradford who are looking to expand their Customer Service Team! This is a great opportunity in a thriving business, perfect for experienced customer service representative or for those wanting to get into the industry! Role Overview: As an Outbound Customer Service Advisor, you will be responsible for contacting existing customers and potential leads to provide information, answer queries, and promote relevant services. Your main goal will be to create a positive customer experience while driving customer satisfaction and loyalty. Key Responsibilities: Make outbound calls to customers, providing them with product or service information Meeting and surpassing targets Maintain accurate records of customer interactions and follow ups Resolve customer inquiries efficiently and professionally Work closely with the team to achieve individual and team goalsWhat We\’re Looking For: Previous experience in an outbound call centre or customer service role is preferred but not necessary Strong communication skills, both verbal and written Excellent listening skills with a keen attention to detail Ability to handle objections and remain calm under pressure Positive, enthusiastic, and self-motivated with a desire to meet targets Ability to work well independently and as part of a teamWhat We Offer: Full training and ongoing development A friendly and supportive working environment Opportunities for career progression A rewarding role where you can make a difference for customersWe look forward to hearing from you! Note: This role is fully office based in Bradford, BD6. You must have the legal right to work in the UK. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
Outbound Customer Service employer: Search
Contact Detail:
Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outbound Customer Service
✨Tip Number 1
Familiarize yourself with the company and its services. Understanding what they offer will help you engage more effectively with customers and demonstrate your enthusiasm during the interview.
✨Tip Number 2
Practice your communication skills! Since strong verbal communication is key for this role, consider role-playing scenarios with friends or family to build your confidence in handling customer inquiries.
✨Tip Number 3
Highlight any previous experience in customer service, even if it’s not from an outbound call center. Share specific examples of how you’ve resolved customer issues or improved their experience.
✨Tip Number 4
Prepare to discuss how you handle objections and pressure. Think of examples where you remained calm and positive, as this will show your potential employer that you can thrive in a fast-paced environment.
We think you need these skills to ace Outbound Customer Service
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience in customer service or outbound call roles. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and enthusiasm for the role. Mention specific examples of how you've provided excellent customer service in the past.
Highlight Key Skills: In your application, emphasize your strong communication skills, attention to detail, and ability to handle objections. These are crucial for the Outbound Customer Service Advisor position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Search
✨Show Your Communication Skills
As an Outbound Customer Service Advisor, strong communication is key. Practice clear and concise speaking, and be ready to demonstrate your ability to listen actively during the interview.
✨Prepare for Common Scenarios
Think about potential customer scenarios you might encounter in the role. Be prepared to discuss how you would handle objections or difficult situations, showcasing your problem-solving skills.
✨Highlight Your Team Spirit
This role requires collaboration with a team. Share examples from your past experiences where you worked effectively within a team to achieve goals, emphasizing your positive attitude and motivation.
✨Research the Company
Familiarize yourself with the company’s services and values. Showing that you understand their mission and how you can contribute will set you apart as a candidate who is genuinely interested in the role.
