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- Tasks: Handle high-value Construction and Engineering claims, both in the UK and overseas.
- Company: Crawford & Company is a leading global provider of claims management solutions.
- Benefits: Enjoy a full-time role with opportunities for professional development and a supportive team environment.
- Why this job: Join a dynamic team, enhance your skills, and make a real impact in the insurance industry.
- Qualifications: Strong communication skills, customer-focused, and ACII/ACILA qualification preferred.
- Other info: Mid-senior level position with a focus on quality service and teamwork.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Join to apply for the ICE-Construction Loss Adjuster role at Crawford & Company
2 days ago Be among the first 25 applicants
Join to apply for the ICE-Construction Loss Adjuster role at Crawford & Company
- To handle a mixture of high value Construction and Engineering claims.
- Investigations may be UK based or overseas.
- Drive, maintain and enhance business connections.
Job Description
- To handle a mixture of high value Construction and Engineering claims.
- Investigations may be UK based or overseas.
- Drive, maintain and enhance business connections.
Responsibilities
- Receiving and acknowledging new claims.
- Market for existing and new business lines.
- Preparing case management plans, visiting the Insured, Brokers, Claimants, Claimants’ representatives, Insurers, Re-insurers, Captives and retained Experts.
- Preparing reports commenting in detail on all aspects of the claim, including policy analysis and liability, quantum and future actions.
- Visiting sites, interviewing witnesses and preparation of witness statements.
- Instructing and controlling surveyors, lawyers, forensic scientists and other experts as appropriate.
- Communicating regularly with all interested parties, calculating and approving interim payments, preparing interim reports and other communication.
- Additionally developing working relationships with existing clients and helping to identify and plan approaches to new clients.
- Maintain and update files and records keeping fully up to date on any technical or legal changes that may have a bearing on a case.
- Maintain awareness of Business Continuity programme and role within it.
Qualifications
- Work both externally and internally assessing large Construction & Engineering claims, adjusting said claims where appropriate.
- Calculating and agreeing settlement of claims, and preparing final reports.
- Ensures all activities and decisions improve the service provided for clients.
- Builds trust and respect by keeping to the commitments made.
- Can convey a message across in one to one situations in a way which is understood.
- Shares information, knowledge and experience freely with others.
- Seeks feedback and invests time in their own self development both technically and behaviourally
- Strong communication skills both written and verbal.
- Excellent customer service, organisational & communication skills.
- ACII and /or ACILA qualification.
- Experience of Engineering & Construction liability claims and / or Contractors All Risk
- Customer focused.
- Quality focused role – providing quality service to both internal and external customers.
- Team focused – working with colleagues throughout the business.
- Reactive – responding to daily workloads as dictated by customer requirements.
- Proactive – making sure KPIs and SLAs are met.
- Handle and co-ordinate complaints and compliments.
- Achievement of targets.
- Competent use of technology.
- Ability to work on own initiative.
- Ability to demonstrate attention to detail.
- Ability to work as an individual and as part of a team.
- Excellent customer service and communication skills.
- A positive attitude and a proactive approach to solving problems.
- Able to co-ordinate a variety of actions concurrently.
- Ability to work to given targets.
- Work both externally and internally assessing large Construction & Engineering claims, adjusting said claims where appropriate.
- Calculating and agreeing settlement of claims, and preparing final reports.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Finance and Sales
-
Industries
Insurance
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ICE-Construction Loss Adjuster employer: Crawford & Company
Contact Detail:
Crawford & Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ICE-Construction Loss Adjuster
✨Tip Number 1
Network with professionals in the insurance and construction sectors. Attend industry events or join relevant online forums to connect with people who can provide insights or even refer you to opportunities at Crawford & Company.
✨Tip Number 2
Familiarise yourself with the latest trends and regulations in construction and engineering claims. This knowledge will not only help you stand out during interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 3
Prepare for potential interviews by practising common questions related to loss adjusting and claims management. Focus on articulating your experience with high-value claims and how you've successfully managed client relationships in the past.
✨Tip Number 4
Showcase your communication skills by engaging with Crawford & Company's social media platforms. Comment on their posts or share relevant content, which can help you get noticed by their hiring team.
We think you need these skills to ace ICE-Construction Loss Adjuster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in handling Construction and Engineering claims. Emphasise any qualifications like ACII or ACILA, and showcase your strong communication skills and customer service experience.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the responsibilities mentioned in the job description. Discuss your experience with high-value claims, your ability to build business connections, and how you can contribute to Crawford & Company.
Showcase Relevant Skills: In your application, highlight skills such as attention to detail, organisational abilities, and your proactive approach to problem-solving. Mention any experience with technology that aids in claims assessment and management.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. Ensure that your writing is clear and professional, reflecting the strong communication skills required for the role.
How to prepare for a job interview at Crawford & Company
✨Understand the Role Thoroughly
Before the interview, make sure you have a solid grasp of what an ICE-Construction Loss Adjuster does. Familiarise yourself with the responsibilities listed in the job description, such as handling high-value claims and preparing detailed reports. This will help you answer questions confidently and demonstrate your knowledge.
✨Showcase Your Communication Skills
As this role requires strong communication skills, be prepared to discuss how you've effectively communicated with clients and colleagues in the past. Use specific examples to illustrate your ability to convey complex information clearly and build relationships with various stakeholders.
✨Prepare for Technical Questions
Expect questions related to Engineering and Construction liability claims. Brush up on relevant technical knowledge and be ready to discuss how you would approach assessing and adjusting claims. This will show that you're not only qualified but also proactive in your preparation.
✨Demonstrate Your Customer Focus
Highlight your commitment to providing excellent customer service. Be ready to share examples of how you've gone above and beyond for clients in previous roles. This will align with the company's focus on quality service and building trust with clients.
