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- Tasks: Join our team as an IT Support Technician Apprentice and tackle real-world tech challenges daily.
- Company: Be part of a trusted IT partner with over 10 years of experience supporting businesses.
- Benefits: Gain hands-on experience with a supportive team and learn from industry experts.
- Why this job: This role offers growth, teamwork, and the chance to make a positive impact in IT.
- Qualifications: We're looking for self-motivated individuals with strong communication and organizational skills.
- Other info: If you're ready to kickstart your IT career, apply now and explore your potential!
A Managed Services Provider is looking for an apprentice to support their clients remotely as well as onsite. Their team is very technical, & you will have many opportunities to get involved in not just technical support, but also project work, maintenance, upgrades, & other aspects of the business. KEY DUTIES – * Provide 1st line email, phone, and remote support to our client’s base in the UK, Europe, Asia, and the US * Visit customer sites/offices to troubleshoot, configure and implement various IT solutions and services. (UK) * Troubleshoot and fix various IT hardware related issues, including liaising with 3rd vendors through to resolution * Troubleshoot, diagnose, and fixing most Microsoft technologies (Cloud & On Premise) as well as third party applications/systems CANDIDATE REQUIREMENTS * Independent skills * Team work skills * Organisational skills * Good written and oral communication skills * Self-Motivated Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available
IT Support Technician Apprentice employer: Back 2 Work Complete Training
Contact Detail:
Back 2 Work Complete Training Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Technician Apprentice
✨Tip Number 1
Familiarize yourself with common IT support tools and ticketing systems. Being able to demonstrate your knowledge of these tools during the interview can set you apart from other candidates.
✨Tip Number 2
Showcase your problem-solving skills by preparing examples of how you've resolved technical issues in the past, whether in a personal or academic setting. This will highlight your ability to troubleshoot effectively.
✨Tip Number 3
Emphasize your teamwork experience. Since this role involves working closely with an IT team, sharing instances where you've successfully collaborated with others can demonstrate your fit for the company culture.
✨Tip Number 4
Prepare to discuss your organizational skills. Being able to manage multiple tasks, such as logging tickets and handling equipment, is crucial in this role, so be ready to provide examples of how you stay organized.
We think you need these skills to ace IT Support Technician Apprentice
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the IT Support Technician Apprentice position. Understand the key duties and candidate requirements so you can tailor your application accordingly.
Highlight Relevant Skills: In your CV and cover letter, emphasize your independent skills, teamwork abilities, and organizational skills. Provide specific examples of how you've demonstrated these in past experiences.
Showcase Communication Skills: Since good written and oral communication skills are essential for this role, ensure that your application is well-written and free of errors. Consider including a brief example of a situation where you effectively communicated with others.
Express Motivation: Clearly convey your self-motivation and eagerness to learn in your application. Mention why you are interested in working with a growing IT support company and how you hope to contribute to their mission.
How to prepare for a job interview at Back 2 Work Complete Training
✨Show Your Technical Skills
Be prepared to discuss your technical knowledge, especially regarding operating systems and hardware. Highlight any relevant experience you have with troubleshooting and configuring systems.
✨Demonstrate Teamwork
Since teamwork is crucial for this role, share examples of how you've successfully worked in a team environment. Discuss any collaborative projects or experiences that showcase your ability to work well with others.
✨Communicate Clearly
Good written and oral communication skills are essential. Practice explaining technical concepts in simple terms, as you may need to provide customer training or liaise with third parties.
✨Ask Insightful Questions
Prepare thoughtful questions about the company and the role. This shows your interest and helps you understand if the position aligns with your career goals. Inquire about the training process and opportunities for growth within the company.
