Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage workplace programs and ensure a welcoming environment for employees and visitors.
- Company: Join Aztec Group, a dynamic company focused on innovative workplace solutions.
- Benefits: Enjoy a collaborative culture, professional development, and the chance to make a real impact.
- Why this job: Be the face of our London office, enhancing employee experience and driving sustainability initiatives.
- Qualifications: 5+ years in customer service, strong organisational skills, and a proactive approach to health and safety.
- Other info: Full-time on-site role with opportunities for training and growth.
The predicted salary is between 79200 - 110400 £ per year.
Join to apply for the Workplace Program Manager role at Aztec Group
3 days ago Be among the first 25 applicants
Join to apply for the Workplace Program Manager role at Aztec Group
Get AI-powered advice on this job and more exclusive features.
Reports to the Head of Workplace
The Workplace Program Manager\’s role is to oversee all workplace programs, supporting a cross-jurisdictional outlook and working closely with the Head of Workplace and Workplace Management on driving a united and consistent approach to all workplace initiatives.
Reports to the Head of Workplace
The Workplace Program Manager\’s role is to oversee all workplace programs, supporting a cross-jurisdictional outlook and working closely with the Head of Workplace and Workplace Management on driving a united and consistent approach to all workplace initiatives.
As the primary Workplace contact in London, the Workplace Program Manager also assumes the secondary role of Workplace Concierge, providing an exceptional Workplace experience to all employees, visitors, and clients at our London office – acting not only as the first point of contact but overseeing local security. You will demonstrate a positive, welcoming, and helpful attitude, whilst also overseeing the operational running of our space.
Please note that this role requires a full time on-site presence at our London office.
What you\’ll be doing
Workplace Program Management
- Oversight of health and safety in partnership with Workplace Managers, managing vendors as required and any group requirements, ensuring compliance.
- Supports group-wide Workplace budget, ensuring consistency of management processes, working with finance team on continuous reporting and supporting overall reforecasting in partnership with Workplace Managers.
- Administrative support for Travel Program, overseeing reporting requirement and managing vendor relationship.
- Supports implementation of new workplace initiatives, including technology, in partnership with broader workplace team and cross-team partners.
- Management of small project budget, in partnership with local teams.
- Liaison with Sports and Social committees, ensuring compliance to workplace processes.
- Streamline food and beverage offering across all locations, driving consistency of experience.
- Assists with vendor management and contract performance, developing and consistently reviewing KPIs to ensure efficiency.
- Oversees general security program in partnership with Workplace Managers, managing vendors as required and any group requirements, ensuring compliance.
- Workplace compliance support, including liaison with Audit as required.
- Supports others preparing Request for Proposal (RFPs) as required.
Workplace Concierge
- Provide a friendly and welcoming first impression to all employees and visitors, leading customer experience on-site.
- Meet and greet any clients to the office, offering a concierge-style service in an approachable and professional manner.
- Take ownership of office presentation and workplace standards, maintaining high service levels and always offering an exemplary workplace experience.
- Oversee local security process, ensuring relevant measures are upheld and that security is at the forefront of office operating processes. Proactively partner with employees and building team to monitor security in Aztec\’s space, acting as a physical presence in the office during the working week.
- Oversee local vendor relationships for all workplace contracts, including but not limited to cleaning, stationary, maintenance, pest control etc., monitoring performance, providing feedback, and managing to KPIs.
- Develop positive relationships with building management team and other tenants, proactively seeking to influence building-related decisions that could be of benefit to Aztec.
- Ensure statutory compliance across all planned and reactive maintenance requirements, upholding records and proactively overseeing schedule.
- Manage ordering and inventory for office supplies, fruit, coffee, and sundries. Organise external catering where required.
- Oversee all office post and incoming/outgoing deliveries, processing them in accordance with procedure.
- Check and reconcile workplace invoices for Accounts Payable, working with the broader workplace team on receiving relevant approvals.
- Monitor costs of supplies, proactively seeing alternatives and working with vendors to reduce costs where possible.
- Oversee local Health & Safety, coordinating fire wardens and first aiders and ensuring EHS compliance across the office.
- Local Workplace lead in support of Aztec\’s goals in relation to net zero waste and zero carbon emissions.
What we\’re looking for
- 5+ years relevant concierge and customer service experience
- Experience working with external vendors
- Travel administration experience would be beneficial
- A professional and approachable manner
- Willingess to work full time on-site at our London office is required
- SIA license would be beneficial, but not essential
- A proactive and thorough approach to health & safety and security
- Demonstrable diary management experience
- Ability to work autonomously and independently whilst also as part of a wider, collaborative team
- Advanced PC skills, including Microsoft suite (including Excel, PowerPoint, Copilot)
- Excellent organisational and communication skills are essential
- Ability to interact with vendors and external contacts
We will provide the training, both in house for relevant technical knowledge. You will need to be quick to learn new systems and great with people, as close working relationships between our colleagues and clients is at the heart of what we do.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Contract
Job function
-
Job function
Project Management and Information Technology
Referrals increase your chances of interviewing at Aztec Group by 2x
Sign in to set job alerts for “Program Manager” roles.
Program Manager, Web Experience Delivery
London, England, United Kingdom 1 week ago
London, England, United Kingdom 2 weeks ago
Hackney, England, United Kingdom 1 week ago
London, England, United Kingdom 4 days ago
Program Manager, AGL, Supply Chain – Amazon Fresh
London, England, United Kingdom 1 week ago
Salfords, England, United Kingdom 6 days ago
Dartford, England, United Kingdom 1 week ago
Leatherhead, England, United Kingdom 1 week ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 5 days ago
City Of London, England, United Kingdom £110,000.00-£130,000.00 5 days ago
London, England, United Kingdom 1 month ago
London, England, United Kingdom 1 month ago
Senior Transformation & Quality Project Manager
London, England, United Kingdom 5 days ago
Global Program Manager, Global Brand Safety and Responsible Media
London, England, United Kingdom 1 week ago
London, England, United Kingdom 2 months ago
London, England, United Kingdom 4 days ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 1 month ago
Greater London, England, United Kingdom 6 days ago
Greater London, England, United Kingdom 1 week ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 3 days ago
CS Content Program Manager-EU, Amazon Shipping
London, England, United Kingdom 5 days ago
Digital Transformation Senior Project Manager
Dartford, England, United Kingdom 1 week ago
Senior Project Manager – Scenic Projects
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 1 month ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 3 days ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 2 weeks ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Workplace Program Manager employer: Aztec Group
Contact Detail:
Aztec Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workplace Program Manager
✨Tip Number 1
Familiarise yourself with the specific workplace programs and initiatives that Aztec Group currently has in place. Understanding their approach will help you demonstrate your knowledge during any discussions or interviews.
✨Tip Number 2
Network with current or former employees of Aztec Group on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations for the Workplace Program Manager role.
✨Tip Number 3
Prepare to discuss your experience with vendor management and compliance, as these are key aspects of the role. Think of specific examples where you've successfully managed vendor relationships or ensured compliance in previous positions.
✨Tip Number 4
Showcase your customer service skills by preparing scenarios where you've enhanced the client or employee experience. This is crucial for the Workplace Concierge aspect of the role, so be ready to highlight your approach to creating a welcoming environment.
We think you need these skills to ace Workplace Program Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in workplace management and customer service. Emphasise any roles where you've overseen programs or managed vendor relationships, as these are key aspects of the Workplace Program Manager position.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific initiatives or values of Aztec Group that resonate with you, and explain how your background aligns with their needs, particularly in health and safety compliance and customer experience.
Showcase Relevant Skills: Highlight your advanced PC skills, especially with Microsoft Excel and PowerPoint, as well as your organisational and communication abilities. Provide examples of how you've successfully managed projects or improved processes in previous roles.
Demonstrate Cultural Fit: Research Aztec Group's culture and values. In your application, reflect on how your proactive approach and commitment to teamwork align with their goals, particularly regarding net zero waste and zero carbon emissions.
How to prepare for a job interview at Aztec Group
✨Showcase Your Customer Service Skills
As a Workplace Program Manager, you'll be the first point of contact for employees and visitors. Highlight your previous experience in customer service and how you've created positive experiences in past roles.
✨Demonstrate Your Organisational Abilities
This role requires excellent organisational skills. Be prepared to discuss specific examples of how you've managed multiple tasks or projects simultaneously, especially in a fast-paced environment.
✨Familiarise Yourself with Health & Safety Protocols
Understanding health and safety regulations is crucial for this position. Brush up on relevant laws and be ready to discuss how you've ensured compliance in previous roles.
✨Prepare Questions About Workplace Initiatives
Show your interest in the company's workplace initiatives by preparing thoughtful questions. This demonstrates your proactive approach and eagerness to contribute to their goals.
