Head of Digital Marketing

Social network you want to login/join with:

Fortheworld’smostdiscerningindividuals,brandsandcorporates,Quintessentiallyistheultimatedestinationforcomprehensivelifestylemanagementandbrandexperiences.It’sthepinnacleofpersonalisationandtheepitomeofexclusivity.

Combininganunwaveringcommitmenttoredefiningexcellencewithaclientelethatdemandsnothingshortofperfection,Quintessentiallyelevateseveryaspectofitsclients’livestounparalleledheightsthroughmeticulousattentiontodetail.

Astheworld’sleadingluxurylifestylemanagementgroup,Quintessentiallyhasnotonlypavedthewayinthisspacebutcontinuestoshapeanewstandardforluxuryconciergeservices

OurMission:

Weelevatelivesbygrantingaccesstotheverybestthatlifehastoofferandcreatingunforgettablemomentsthroughunparalleledpersonalisationandattentiontodetail.

OurPersonality:

Curious:Ourinnatedrivetolearnandgrowelicitsinnovation.Culturallyattunedandinquisitivebynature,weseekalways-oninspirationtodeliverideasimpactfully.

Proud:DrawinguponourBritishheritage,wecelebrateouraccomplishmentsinasophisticatedanddiscerningmannerthatisexecutedthrougheverythingfromourpeopletoourcommunications.

Connected:Relationshipsareatthecoreofwhoweare.Wemakemeaningfulandlastingconnectionsonaglobalscalebetweenpeople,places,andperspectivesthatmakeanimpact.

OurValues:

Expertiseandindustryknowledge:Alwaysattheforefrontofindustrytrends,ourteamofexpertshasthemostextensiveknowledgeintheluxurysector.Thisenablesustoservicethemostdiscerningindividuals,createexceptionalbrandandtravelexperiences,andprovideunparalleledcorporateconciergesupport.Butweneverrestonourlaurels.Wecontinuouslyseektoenhancethisreputationinordertogiveourmembersandclientsthebestservicepossible.

Attentiontodetail:Weknowit’sthesmallesttouchesthatmakethebiggestdifference.That’swhywe’recommittedtoprovidinganexceptionalservicethroughthehighestlevelofattentiontodetail.Fromtheordinaryeverydaylifestylerequeststotheextraordinaryonce-in-a-lifetimeexperiences,weensurethateveryinteraction,touchpoint,anddetailisexecutedtothehigheststandard.

Member-firstandclient focused:Ourmembersandclientsareourraisond’être.Theyplacetheirtrustinus,soweplacethemattheheartofeverythingwedo.Bybuildingpersonal,long-lastingrelationshipswitheachindividualmemberandclient,weunderstandalltheirneeds,preferences,andaspirationsperfectlyandtailorourservicesaccordingly.Withtheminmind,wealwaysstrivetogoaboveandbeyond.

Pursuitofperfection:Weknowallourclientsexpectnothingbutthebest.That’swhywestrivenotonlyforexcellencebuttoexceedallexpectations.Ourunmatcheddedicationtothepursuitofperfection–whateverthatlooksliketoeachindividualclient–iswhatsetsupapartfromthecompetition.

Philanthropicactivity:Webelieveinthepowerofphilanthropyandaimtocontributepositivelybyleveragingourknowledgeandinfluenceacrosstheluxurylandscape.Bringingourclientsandmembersalongwithus,wewanttoincitemeaningfulchangeandhaveapositiveimpactonthecommunitiesaroundus–fromraisingvitalfundstospreadingawareness.

JobSummary:

We’reseekingastrategic,detail-drivenHeadofDigitalMarketingtoleadtheongoingevolutionofQuintessentially’sdigitalpresence.Thisseniorroleisresponsiblefortheperformance,content,andexperienceofourglobalwebsiteandmembers’app—whilealsooverseeingtheexecutionandoptimisationofdigitalmarketingcampaignsacrossourinternationalhuboffices.

You’llmanagerelationshipswithglobalagencies,ensurebest-in-classstandardsacrossSEO,paidmedia,andUX,anddrivepositiveROIfromdigitalspend.Thisisapivotalroleinbuildingourdigitalecosystemintoahigh-performingchannelthatenhancesbrandequity,supportsmemberengagement,andfuelscommercialgrowth.

Mainduties&responsibilities:

·Manageandsupportrelationshipswithdigitalagenciesacrossmarketsto

·Aligndigitalcampaignswithbusinessprioritiesincludingmemberacquisition,retention,partnerships,andcorporateoutreach.

Website&appmanagement

·Overseetheday-to-dayoperationsandcontentoftheQuintessentiallywebsiteandmembers’app.

·CollaboratewithSEOpartnerstoensureon-pageoptimisationandadherencetotechnicalandcontentbestpractices.

·Managetheglobalwebsitecontentworkflowprocess,ensuringregularupdatesfromlocalofficesandbusinessunitsarepublishedaccuratelyandontime

·Maintainconsistenttoneofvoice,visualstandardsandUXexcellenceacrossallcontentandnavigationtouchpoints.

·Workcloselywithdesign,copyanddevelopmentteamstobriefanddeliverdigitalcontentprojectsontimeandtobrief.

· Coordinatecontentfeedbackandapprovalprocesseswithkeystakeholdersglobally

·Regularlytrack,analyseandreportonwebandcampaignperformancetointernalstakeholders,identifyingopportunitiestoimproveresults.

·LeveragetoolssuchasGoogleAnalytics,SearchConsole,Salesforceandplatformanalyticstodrivedata-leddecisions.

Keyrequirements:

·Educatedtodegreelevel

·Minimum8–10+years’experienceindigitalmarketing,withastronggroundinginperformancemarketingandcontentoperations

·ProvenexperiencemanagingwebsitesandCMSsystems(e.g.Craft,Salesforce,WordPress)

·Hands-onexperiencewithperformanceplatformsandSEO&SEMtools(GoogleMarketingSuite,GoogleAds,MetaAdsManager,etc.)

·StrongcommercialacumenwithatrackrecordofimprovingcampaignperformanceandROI

·Deepunderstandingofon-pageSEO,UX,andcontenthierarchy

·Experienceoflocalisationstrategiesandbestpractices.

·Confidentmanagingcross-functionalteamsandexternalagencypartners

·InterestintheluxurylifestylesectorandanunderstandingofHNWIexpectations

·Organised,detail-orientedandcapableofmanagingmultipleconcurrentprojects

·Acollaborative,can-doattitudeandtheabilitytoworkautonomouslywhereneeded

Contractualhoursarefrom0900to1730MondaytoFriday.However,itmaybethecasethatinordertofulfillthedutiesoftherole,differentoradditionalhoursmaybenecessary.Requirementtobeoncalloutsideworkinghoursincaseofservice-relatedemergency.

If this position is of interest to yourself, please email your CV to

#J-18808-Ljbffr