Supervisor - H. Samuel - Permanent - Part Time
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Supervisor - H. Samuel - Permanent - Part Time

Supervisor - H. Samuel - Permanent - Part Time

Hartlepool Part-Time 18000 - 24000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team in delivering amazing customer service and product knowledge.
  • Company: Join H. Samuel, part of the world's largest diamond jewellery retailer.
  • Benefits: Enjoy competitive pay, sales incentives, staff discounts, and career development opportunities.
  • Why this job: Be a role model in a fun, fashion-forward environment that values your unique style.
  • Qualifications: Retail or customer service experience with strong selling and communication skills.
  • Other info: Flexible hours available during peak times; apply online and showcase your personality!

The predicted salary is between 18000 - 24000 £ per year.

Our Supervisors have a special talent for amazing our Customers! Permanent Supervisor – Part Time  We firmly believe that jewellery retail is all about having great product knowledge. Where do the gems come from in that necklace? How does that watch keep such exact time? Every product we sell has many facets behind it – and our Store Supervisors are the people who bring that product knowledge to life!  You'll be a role model of amazing customer service for other team members, achieving targets, maximising sales and giving customers the benefit of your product expertise. You'll also help store management, especially in coaching new team members and help them to settle in, develop their product knowledge and grow their amazing customer retail skills.  As the face of H. Samuel, we want you to reflect our brand, culture and customers. You certainly won't find our Store team members suited and booted. Instead, we're proud of our team's unique personalities and to showcase this we have a fashion conscious, business casual dress code, which encourages our teams to celebrate their own tattoo's, piercings and style! Your Background You'll have retail or customer service experience, but what really sets you apart is your ability to sell. You'll have the communication skills, confidence and outgoing personality needed to build rapport with customers and showcase product features. You'll also be ambitious. Being a Store Supervisor is a stepping stone into your first management role – and with our coaching, training and support, you can develop quickly. What's next? When you submit your application, you will be invited to complete a short online assessment.  If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us.  Successful applicants will be contacted by the store manager inviting you to the final stage interviews.  We recommend to regularly check your emails to ensure you don't miss any updates with your application. Your rewards We offer a competitive salary and benefits, including sales incentives and a staff discount. The nature of our business also means you can sometimes work additional hours at times like peak trading periods, Bank Holidays and weekends. What is also really amazing about Signet are the career development opportunities. If you've got potential, we'll help you fulfil it. We've got the training and development programmes in place to really help you make the most of your talent! Be part of something special! Signet is the name behind H. Samuel and Ernest Jones.  Together, we have more than 270 stores in the UK and Republic of Ireland.  But that's not all, we are part of the world's largest retailer of diamond jewellery with approximately 2,800 stores.  Just imagine where your career could take you.   Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need

Supervisor - H. Samuel - Permanent - Part Time employer: H. Samuel

At H. Samuel, we pride ourselves on being an exceptional employer that values individuality and fosters a vibrant work culture. Our Supervisors not only enjoy competitive salaries and benefits, including sales incentives and staff discounts, but also have access to extensive training and development programs that pave the way for career advancement. With a focus on celebrating unique personalities and a supportive environment, we empower our team members to shine while delivering outstanding customer service.
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Contact Detail:

H. Samuel Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Supervisor - H. Samuel - Permanent - Part Time

✨Tip Number 1

Familiarize yourself with the products sold at H. Samuel. Understanding the unique features and stories behind the jewellery will help you stand out during the interview process and demonstrate your passion for the role.

✨Tip Number 2

Showcase your customer service skills by preparing examples of how you've successfully engaged with customers in the past. Highlight any experiences where you went above and beyond to meet their needs.

✨Tip Number 3

Emphasize your ability to work as part of a team. Since you'll be coaching new team members, share instances where you've helped others develop their skills or contributed to a positive team environment.

✨Tip Number 4

Be ready to express your ambition and career goals. Discuss how this role aligns with your aspirations and how you plan to take advantage of the training and development opportunities offered by H. Samuel.

We think you need these skills to ace Supervisor - H. Samuel - Permanent - Part Time

Customer Service Excellence
Product Knowledge in Jewellery
Sales Skills
Communication Skills
Coaching and Mentoring
Team Leadership
Confidence and Outgoing Personality
Ability to Build Rapport
Ambition and Drive
Adaptability to Fashion Trends
Conflict Resolution
Time Management
Attention to Detail
Problem-Solving Skills

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Supervisor at H. Samuel. Highlight your relevant retail or customer service experience and how it aligns with their expectations.

Showcase Your Product Knowledge: In your application, emphasize your passion for jewellery and your ability to convey product knowledge. Mention any previous experiences where you successfully engaged customers with your expertise.

Highlight Your Communication Skills: Demonstrate your strong communication skills in your application. Provide examples of how you've built rapport with customers and contributed to a positive shopping experience.

Prepare for Online Assessment: Once you submit your application, be ready for the online assessment. Practice common retail scenarios and think about how you would handle various customer interactions.

How to prepare for a job interview at H. Samuel

✨Showcase Your Product Knowledge

Make sure to brush up on your knowledge of jewellery and watches before the interview. Be prepared to discuss where gems come from, how different products work, and any personal experiences you have with the items sold at H. Samuel.

✨Demonstrate Your Customer Service Skills

Think of specific examples from your past retail or customer service experience where you went above and beyond for a customer. Highlight your ability to build rapport and provide amazing service, as this is crucial for the role.

✨Embrace Your Unique Style

Since H. Samuel encourages individuality, don’t hesitate to express your personal style during the interview. Wear something that reflects your personality while still adhering to a business casual dress code.

✨Prepare for Coaching Scenarios

As a Supervisor, you'll be expected to coach new team members. Think about how you would approach training someone and be ready to discuss your coaching philosophy and any relevant experiences you have.

Supervisor - H. Samuel - Permanent - Part Time
H. Samuel
Apply now
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  • Supervisor - H. Samuel - Permanent - Part Time

    Hartlepool
    Part-Time
    18000 - 24000 £ / year (est.)
    Apply now

    Application deadline: 2027-02-02

  • H

    H. Samuel

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