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- Tasks: Lead Lean transformations and coach teams in manufacturing for productivity gains.
- Company: Redzone empowers manufacturers to enhance productivity while improving employee experiences.
- Benefits: Enjoy remote work flexibility and travel opportunities across the UK.
- Why this job: Make a real impact on manufacturing processes and employee engagement.
- Qualifications: Fluent in English and French with senior operations leadership experience required.
- Other info: Must be based in the UK; no visa sponsorship available.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
The Operational Excellence Coach is responsible for leading major Lean and cultural transformations across their customers in the Food & Beverage, CPG and General Manufacturing industries through the implementation of QAD Redzone software and expert level coaching. Coaches work within highly autonomous teams led by a Coach Director, have practical experience of delivering CI in plants and believe in leading-through-doing. They work directly with customers’ shop floor staff, frontline leaders, CI directors and C-level executives to achieve both significant personal growth and tremendous productivity gains.
This position is Full Time, Exempt, Remote and required to travel 42 weeks, Monday through Thursday (annually). Coaches must be able and willing to transport themselves by means of both driving and flying to customer locations up to 80% as needed.
Must be based in the UK.
Bilingual in English and French required.
Responsibilities
- Oversees and coaches 5-7 customers at a time
- Trains customers on workflows inside Redzone software through multiple 90-day on-site deployments
- Facilitates shop-floor Huddles and leadership team Daily Vital Signs meetings to support action cycles on the shop floor
- Tracks performance data and customer uplifts throughout the deployment
- Leads process improvement and kaizen activities for customers
- Openly shares feedback with frontline teams and leadership to drive positive behavior change and uplift results
- Facilitates remote weekly customer progress meetings
- Identifies miracle stories as well as miracle results to guide celebrations of wins with the customer
- Manages project schedules with customers
- Provides Success Assessments upon project completion
- Delivers executive overviews and provides customers with information related to all Redzone programs
- Troubleshoots customer technical issues as needed
- Supports customer identification of next steps in their Redzone journey
- Other duties as assigned
Qualifications
Required Skills
- Fluent in both English and French
- Senior Operations Leadership experience in manufacturing environments
- Ability to work in direct, hands-on manufacturing roles like Operations Manager, Production Supervisor, and Continuous Improvement Manager
- Practice using Overall Equipment Effectiveness (OEE) and its components in driving production results and continuous improvement
- Ability to plan, organize, and function effectively in a dynamic environment, addressing multiple demands of internal teams and clients
- Ability to develop / maintain strong relationships with clients and internal teams
- Excellent interpersonal and organizational skills
- Strong written and verbal communication skills
- Sound judgment and excellent assessment skills
- Ability to manage time effectively and to work in a high paced, high growth environment
- Ability to prioritize tasks within active projects to meet critical path deadlines
- Advanced knowledge of MS Office (PowerPoint, Word, Excel, Outlook)
- Tech friendly and comfortable communicating technical requirements about networking, wireless, and software information
- Able to learn software required to perform successfully in this position
- Programmable Logic Controller (PLC) experience and familiarity is desired, but not required
Education / Experience
- Relevant fields of study can include but are not limited to : Engineering, Manufacturing, Organizational Leadership / Management, Supply Chain Management, Business Management
- Minimum of 5 years of manufacturing experience in progressive Operations and / or Leadership roles
- 2 years in a similar position, providing direct coaching to business clients, is desired but not required
Additional Information
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Operational Excellence Coach (French Speaking)-UK employer: QAD
Contact Detail:
QAD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Excellence Coach (French Speaking)-UK
✨Tip Number 1
Familiarise yourself with Lean methodologies and Continuous Improvement principles, as these are crucial for the Operational Excellence Coach role. Being able to discuss specific examples of how you've implemented these strategies in past roles will demonstrate your expertise.
✨Tip Number 2
Since this position requires bilingual skills, practice your French communication skills, especially in a business context. Engaging in conversations or mock interviews in French can help you feel more confident during the interview process.
✨Tip Number 3
Research Redzone's software and its impact on manufacturing processes. Understanding how their technology integrates with operational excellence will allow you to speak knowledgeably about how you can leverage it to benefit clients.
✨Tip Number 4
Network with professionals in the manufacturing and coaching sectors. Attend industry events or join relevant online forums to connect with others who may have insights into the role or the company, which could give you an edge in your application.
We think you need these skills to ace Operational Excellence Coach (French Speaking)-UK
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operational excellence and coaching, especially in manufacturing environments. Emphasise your bilingual skills in English and French, as this is a key requirement for the role.
Craft a Compelling Cover Letter: In your cover letter, explain why you are passionate about improving employee experiences and productivity. Mention specific examples of how you've successfully implemented continuous improvement strategies in previous roles.
Showcase Relevant Skills: Highlight your experience with Overall Equipment Effectiveness (OEE) and any hands-on roles you've held in manufacturing. Be sure to mention your ability to manage multiple projects and your strong interpersonal skills.
Prepare for Potential Interviews: Think about how you would approach coaching teams and facilitating improvements. Be ready to discuss your past experiences and how they relate to the responsibilities of the Operational Excellence Coach role.
How to prepare for a job interview at QAD
✨Showcase Your Bilingual Skills
Since the role requires fluency in both English and French, be prepared to demonstrate your language skills during the interview. You might be asked to switch between languages or answer questions in French, so practice speaking confidently in both tongues.
✨Highlight Your Coaching Experience
The position involves coaching clients on workflows and continuous improvement. Share specific examples from your past roles where you successfully led teams or individuals through change, focusing on measurable outcomes and personal growth.
✨Understand Lean Principles
Familiarise yourself with Lean methodologies and how they apply to manufacturing environments. Be ready to discuss how you've implemented these principles in previous roles and the impact they had on productivity and employee engagement.
✨Prepare for Technical Questions
As the role involves using QAD Redzone software and understanding technical requirements, brush up on your knowledge of Overall Equipment Effectiveness (OEE) and any relevant software tools. Be prepared to discuss how you would troubleshoot issues and support clients in their journey.
