At a Glance
- Tasks: Lead IT training for Adult Social Care staff, developing programmes and managing training data.
- Company: Join Lewisham Council, a local authority dedicated to improving community services.
- Benefits: Earn between £22.78-£29.15 per hour with potential for contract extension.
- Why this job: Make a real impact in social care while enhancing your IT training skills in a supportive environment.
- Qualifications: Experience in IT training and knowledge of Adult Social Care systems is essential.
- Other info: Immediate start required; must have the right to work in the UK.
We are working closely alongside a Local Authority in Lewisham to assist with the appointment of anIT Training Officer , on a 3-Months contract , likely to be extended at clients discretion. Please apply with your CV for immediate consideration.
Rate of Pay: £22.78- £29.15 per hour
Summary:
The IT Training Officer will play a crucial role in leading and developing IT training guidance for end-users within the Adult Social Care & Health Directorate at Lewisham Council. This position requires a strong understanding of Adult Social Care systems, particularly LAS (Liquidlogic Adults\’ Social Care System) and ContrOcc, and a confident understanding of Artificial Intelligence (AI) and its application in social care settings. The role involves developing training programs, managing training data, and contributing to system improvements to enhance service outcomes.
Responsibilities:
- Lead and develop training guidance for end-users through one-to-one sessions and classroom coaching.
- Deliver induction training on all Adult Social Care (ASC) and Corporate IT systems to new starters
- Lead in the setup of training data and user accounts with appropriate configuration for trainees, including liaison with server engineers to maintain this data.
- Develop processes in line with IT technology to deliver Adult Social Care outcomes.
- Prepare and update Aide Memoirs in line with Social Care business processes within the Adult Social Care IT System.
- Assist in carrying out the Council\’s environmental policy.
Qualifications:
- Qualifications in IT training, adult education, or a related field would be beneficial.
Essentials:
- Experience designing and developing IT training systems.
- A good understanding of Adult Social Care Systems, and in particular LAS (Liquidlogic Adults\’ Social Care System) and ContrOcc.
- An in-depth understanding of the IT needs of client professionals working in the social services environment.
Please note:
- You should be available to work immediately or at a short notice.
- You should have a right to work in U.K.
- This role requires a Basic DBS
Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Your DBS must be either through us or be accompanied by a subscription to the DBS updating service
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IT Training Officer (SO2) employer: Brackenberry
Contact Detail:
Brackenberry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Training Officer (SO2)
✨Tip Number 1
Familiarise yourself with the Liquidlogic Adults' Social Care System (LAS) and ContrOcc. Understanding these systems will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the Adult Social Care sector. Engaging with others in the field can provide insights into the role and may even lead to referrals or recommendations.
✨Tip Number 3
Showcase your experience in developing IT training programmes. Be prepared to discuss specific examples of how you've successfully trained others, particularly in a social care context.
✨Tip Number 4
Stay updated on the latest trends in Artificial Intelligence and its applications in social care. This knowledge can set you apart from other candidates and show your proactive approach to the role.
We think you need these skills to ace IT Training Officer (SO2)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT training and Adult Social Care systems. Emphasise any specific knowledge of LAS and ContrOcc, as well as your understanding of AI applications in social care.
Craft a Compelling Cover Letter: Write a cover letter that clearly outlines your motivation for applying and how your skills align with the responsibilities of the IT Training Officer role. Mention your experience in developing training programmes and your ability to lead one-to-one sessions.
Highlight Relevant Qualifications: If you have qualifications in IT training or adult education, make sure to include them prominently in your application. This will demonstrate your suitability for the role and your commitment to professional development.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the role of an IT Training Officer.
How to prepare for a job interview at Brackenberry
✨Understand the Systems
Make sure you have a solid grasp of the Adult Social Care systems, especially LAS and ContrOcc. Familiarise yourself with their functionalities and how they impact service delivery, as this knowledge will be crucial during your interview.
✨Showcase Your Training Experience
Prepare to discuss your previous experience in designing and developing IT training programmes. Be ready to provide examples of how you've successfully trained end-users and improved their understanding of IT systems.
✨Highlight AI Knowledge
Since the role requires an understanding of Artificial Intelligence in social care, brush up on how AI can enhance service outcomes. Be prepared to discuss any relevant projects or ideas you have that incorporate AI into training or system improvements.
✨Demonstrate Communication Skills
As the role involves one-to-one sessions and classroom coaching, it's essential to demonstrate your communication skills. Practice explaining complex IT concepts in simple terms, as this will show your ability to engage effectively with diverse audiences.