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- Tasks: Lead a department, ensuring top-notch customer experiences and team development.
- Company: Join H&M Group, a leader in sustainable fashion with diverse brands.
- Benefits: Enjoy staff discounts, global development opportunities, and flexible working hours.
- Why this job: Be part of a dynamic team focused on growth, inclusivity, and customer satisfaction.
- Qualifications: Management experience in retail and a passion for people and profitability required.
- Other info: Fully flexible availability needed, including weekends.
The predicted salary is between 28800 - 43200 £ per year.
This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.
Company Description
Job Description
This is a permanent position offering 39 hours per week. The role is based at the H&M Brighton store.
Our Leaders aim to develop our people and grow our business. As a Department Manager, you will oversee a department to support the store\’s sales and profitability, and work with your team to deliver a Customer First Experience.
Key responsibilities:
- Lead with a vision to ensure the best experience for colleagues and customers
- Evaluate team performance, provide feedback, and support development and training for succession planning
- Analyze and follow up on Sales & Profit KPIs for your department
- Ensure Health & Safety, legal compliance, and security standards are met according to H&M and local laws to safeguard employees and customers
Qualifications
We are looking for candidates who have:
- Management experience in a customer-facing environment
- Experience leading and managing teams
- A passion for profitability and people development
- A customer-first mindset
Additional Information
Availability: Fully flexible, including weekends, 7 days a week.
Benefits
We offer attractive benefits across the H&M Group, including extensive development opportunities worldwide. All employees receive a staff discount card applicable across all H&M Group brands online and in stores, including H&M (Beauty and Move), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, and Afound. Employees are also enrolled in our H&M Incentive Program – HIP. More details can be found about the program on our website.
Additional local perks and benefits are available, varying by employment type and country.
Inclusion & Diversity
H&M Group is committed to fostering inclusive, diverse, and equitable workplaces. We value a workforce that shares knowledge, experiences, and ideas, which positively impacts our approach to challenges and customer relations worldwide. We consider all diversity dimensions during recruitment and aim for a fair, bias-free process. Therefore, we kindly ask applicants not to include a cover letter, as it may contain information that could trigger biases.
Company Overview
H&M Group comprises brands like H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, and Afound. Our mission is to drive meaningful growth and promote sustainable lifestyles through our people, helping to re-imagine fashion and reshape the industry. Learn more about us on our website.
H&M offers the latest styles and inspiration, from fashion pieces and designer collaborations to affordable essentials. Our business is built on providing fashion & quality at the best price sustainably.
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Department Manager - Brighton employer: H&M Group
Contact Detail:
H&M Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Department Manager - Brighton
✨Tip Number 1
Familiarise yourself with H&M's values and mission. Understanding their commitment to sustainability and customer experience will help you align your answers during interviews, showcasing that you're a great fit for their culture.
✨Tip Number 2
Prepare examples from your past management experience that highlight your ability to lead teams and drive profitability. Be ready to discuss specific KPIs you've managed and how you improved team performance.
✨Tip Number 3
Demonstrate your customer-first mindset by sharing stories where you went above and beyond for customers. This will show that you understand the importance of customer satisfaction in retail.
✨Tip Number 4
Be flexible with your availability. Since the role requires full flexibility, emphasising your willingness to work weekends and varied hours can make you a more attractive candidate.
We think you need these skills to ace Department Manager - Brighton
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualifications required for the Department Manager position. Tailor your application to highlight relevant experiences that align with these requirements.
Highlight Management Experience: Emphasise your management experience in customer-facing environments. Provide specific examples of how you have led teams, developed staff, and improved performance in previous roles.
Showcase Customer-First Mindset: Demonstrate your commitment to a customer-first approach. Include examples of how you have prioritised customer satisfaction and created positive experiences in your past positions.
Follow Application Guidelines: Since H&M requests not to include a cover letter, focus on crafting a strong CV that clearly outlines your skills and experiences. Ensure all information is accurate and relevant to the role before submitting your application through our website.
How to prepare for a job interview at H&M Group
✨Show Your Leadership Skills
As a Department Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully managed teams in the past, focusing on your leadership style and how it aligns with a customer-first approach.
✨Know Your KPIs
Familiarise yourself with key performance indicators related to sales and profitability. Be ready to discuss how you have previously analysed and improved these metrics in your past roles, as this will show your understanding of the business side of retail.
✨Emphasise People Development
Highlight your experience in training and developing team members. Share specific instances where you've helped colleagues grow in their roles, as this aligns with the company's focus on people development and succession planning.
✨Understand H&M's Values
Research H&M's commitment to sustainability, diversity, and inclusion. Be prepared to discuss how your personal values align with theirs and how you can contribute to fostering an inclusive environment within the store.
