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- Tasks: Join us as a Retail Assistant, delivering top-notch customer service and maintaining store standards.
- Company: Holland & Barrett is Europe's largest health and wellness retailer with over 150 years of experience.
- Benefits: Enjoy a competitive salary, 25% colleague discount, and 28 days annual leave pro rata.
- Why this job: Be part of a diverse team, learn about health products, and make a positive impact on customers' lives.
- Qualifications: No prior retail experience needed; just bring a positive attitude and a passion for wellness.
- Other info: Flexible hours available; apply quickly as vacancies may close once enough applications are received.
Store Location:Cotswolds Designer Outlet
Hours: 20 hours per week
Salary: £12.65 per hour, 25% colleague discount, 28-days annual leave pro rata
THE JOB
Are you passionate about customer service? Keen to build a Career with the largest UK Health and Wellness Retailer?
Then look no further…
Our Retail Assistants are the central point of our customer contact and paramount in our business\’s success, you\’ll act as a health and wellness ambassador whilst maintaining high store standards and delivering world class customer service.
You\’ll complete our industry-leading retail operational training to become Qualified to Advise across our vast range of products, you can also specialise in areas of interest to you such as sport, nutrition, and beauty.
Our products often fly off the shelves but sometimes they need a helping hand, we sometimes offer colleague incentives around key items toencourage promotion.
THE PERSON
As an entry level role, we don\’t require prior retail experience whilst advantageous we just ask that you have:
- The ability to work well within a team.
- A compassionate and consultative approach to customers
- A positive attitude and driven nature
- A passion and enthusiasm for our products
- Basic IT skills to use the in-store technology.
We\’re passionate about helping every colleague thrive across all dimensions of wellbeing, and we\’re committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities, and cultures – I am me, we are H&B.
Wellness begins with you, start your journey today.
THE COMPANY
At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world\’s most trusted wellness partner, chosen by over 100 million people globally.
Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
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Location
Unit 28 Cotswolds Designer Outlet, Platinum Drive, Ashchurch, Tewkesbury, Gloucestershire, England, GL20 7FY
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Retail Assistant employer: China-Britain Business Council
Contact Detail:
China-Britain Business Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant
✨Tip Number 1
Familiarise yourself with Holland & Barrett's product range and values. Understanding their health and wellness philosophy will help you connect with customers and demonstrate your passion during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've positively impacted a customer's experience in previous roles or situations, even if they are not retail-related.
✨Tip Number 3
Research the Cotswolds Designer Outlet and its clientele. Knowing the local demographic can help you tailor your approach to customer interactions and show that you're invested in the role.
✨Tip Number 4
Emphasise your teamwork abilities by discussing past experiences where collaboration led to success. This aligns with the company's focus on a supportive work environment.
We think you need these skills to ace Retail Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Holland & Barrett is looking for in a Retail Assistant. Highlight key responsibilities and required skills, such as customer service and teamwork.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job requirements. Emphasise any relevant experience, even if it's not directly in retail, and showcase your passion for health and wellness.
Craft a Compelling Cover Letter: Write a cover letter that expresses your enthusiasm for the role and the company. Mention how your values align with their EPIC values and provide examples of how you embody these traits in your previous experiences.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at China-Britain Business Council
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for helping customers during the interview. Share any relevant experiences where you provided excellent service, even if they are from non-retail settings.
✨Demonstrate Teamwork Skills
Since the role requires working well within a team, be prepared to discuss examples of how you've successfully collaborated with others in the past. Highlight your ability to support and uplift your colleagues.
✨Emphasise Your Interest in Health and Wellness
Research Holland & Barrett's products and values before the interview. Show that you have a genuine interest in health and wellness, and be ready to discuss how this aligns with your personal values.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving abilities and customer interaction skills. Think of scenarios where you had to handle difficult situations or provide advice, and be ready to share those stories.
