Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver exceptional guest experiences and maintain high standards in a vibrant hotel environment.
- Company: Join Meliá Hotels International, a global leader in hospitality with a focus on culture and lifestyle.
- Benefits: Enjoy competitive salary, hotel discounts, health plans, and personal development opportunities.
- Why this job: Be part of a passionate team that values innovation, creativity, and a supportive workplace culture.
- Qualifications: A passion for hospitality, problem-solving skills, and fluency in English; additional languages are a plus.
- Other info: Experience a unique work environment prioritising sensory excellence and career growth across 350+ hotels.
The predicted salary is between 22400 - 22400 £ per year.
“The world is yours with Meliá”
Discover a boundless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global family
Are you passionate about delivering unforgettable guest experiences, setting high standards, and creating a healthy workplace environment?
If so, we have the perfect opportunity for you!
About ME London Hotel, WC2R 1HA
ME by Meliá is a collection of hotels in which culture, lifestyle and The ME People community come together to create an inimitable personality. Each hotel is connected to the destination, becoming the social epicenter of the city and attracting the best of the local cultural scene. Music, art, design, fashion and gastronomy make up the ME scene to provide visitors with an experience beyond accommodation. If you radiate energy and have a personal style that captivates others, if you like to follow the latest trends and live for the moment; if you love music, culture and new technologies… Then you connect with the ME by Meliá brand
**Salary package: from £26,400 up to £26,800 // Hotel discounts // Health cash back plan // Meals on duty // Pension scheme // Loyalty rewards andreferralbonuses // many more**
Are you passionate about delivering unforgettable guest experiences, setting high standards, and creating a healthy workplace environment?
If so, we have the perfect opportunity for you!
Aura Host
Responsibilities will include, but are not limited to:
- Deliver Exceptional Guest Experiences: Anticipate guest needs, personalize their stays, and exceed their expectations at every turn.
- Use Innovative Tools: Leverage customer experience management systems to ensure every interaction is seamless and special.
- Drive Continuous Improvement: Monitor guest feedback and implement creative strategies to enhance their experience.
- Create a Sensory Masterpiece: Maintain impeccable standards in lighting, décor, aroma, and music, ensuring every space feels perfect.
- Optimize Resources: Manage material orders efficiently, keeping costs in check while maintaining our high standards.
- Embrace Digital Innovation: Shape and enhance the digital experience for our guests in line with our global strategy.
Requirements:
- A passion for hospitality and creating unforgettable guest experiences.
- A proactive, detail-oriented mindset with a knack for solving problems.
- The ability to remain on your feet for extended periods.
- Fluency in English; proficiency in additional languages (such as Spanish) is a plus.
- An appreciation for sensory design and how it enhances guest satisfaction.
Why You’ll Love Working Here
- A Culture of Excellence: Be part of a team that’s passionate about setting new standards in hospitality.
- Innovation & Growth: Work with cutting-edge tools and systems that empower you to make a difference.
- A Beautiful Environment: Immerse yourself in a workplace that prioritizes sensory excellence – from décor to background music.
- Supportive Teamwork: Collaborate with like-minded professionals who share your commitment to guest satisfaction and operational efficiency.
Because belonging to the great Meliá family is being VIP
- Holidays: 28 days’ holiday including 8 public holidays
- Contributory pension scheme
- Refer a friend bonus: £500 (subject to successfully completed 6 months’ probation)
- Discounted dental and health cover with HSF
- Great discounts with Melia Hotels Worldwide: (Friends & families discounts)
- Personal Development: programs designed to support your career right from the start, with unlimited access to online learning platform
- Awards and Recognition Programs: Joina culture of recognition and reward, with loyalty bonuses and referral incentives
- Career growth: fantastic opportunity to progress and access to a network of over 350 hotels across the world (subject to local right to work rules)
- High street discounts: with Perks at Work
- Meals on duty, Payday Parties and Laundry
At Meliá we are all VIP
Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.
Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIPPeople.
At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.
We promote our commitment to equality and diversity , avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company .
Additionally, we support the sustainable growth of our industry through a socially responsible team . In this sense, our motto is \”Towards a sustainable future, from a responsible present \”. Thanks to al our collaborators, we make it possible.
To protect yourself and avoid fraud in selection processes, we invite you to consult our recommendations on the \”Protect Your Application \” page.
If you want to be “Very Inspiring People “, follow us on:
INSTAGRAM – TIKTOK– LINKEDIN – INDEED –GLASSDOOR
#J-18808-Ljbffr
Guest Experience Host employer: Melia Hotels International
Contact Detail:
Melia Hotels International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Host
✨Tip Number 1
Familiarise yourself with Meliá's brand values and culture. Understanding their commitment to guest experience and innovation will help you align your responses during interviews, showcasing how you embody these principles.
✨Tip Number 2
Network with current or former employees of Meliá Hotels International. Engaging with them can provide insider insights about the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Demonstrate your passion for hospitality by sharing personal experiences where you've gone above and beyond for guests. This will highlight your proactive mindset and problem-solving skills, which are crucial for the Guest Experience Host role.
✨Tip Number 4
Stay updated on the latest trends in hospitality and guest experience management. Being knowledgeable about innovative tools and practices will not only impress during interviews but also show your commitment to continuous improvement.
We think you need these skills to ace Guest Experience Host
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Guest Experience Host role. Understand the key responsibilities and requirements, such as delivering exceptional guest experiences and leveraging innovative tools.
Tailor Your CV: Customise your CV to highlight relevant experience in hospitality and customer service. Emphasise any previous roles where you have created memorable guest experiences or worked in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your proactive approach to problem-solving. Mention specific examples of how you've exceeded guest expectations in the past.
Highlight Language Skills: If you speak additional languages, especially Spanish, be sure to mention this in your application. It can set you apart from other candidates and is a valuable asset in the hospitality industry.
How to prepare for a job interview at Melia Hotels International
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for creating unforgettable guest experiences. Share specific examples from your past roles where you went above and beyond to ensure guest satisfaction.
✨Demonstrate Problem-Solving Skills
Prepare to discuss situations where you faced challenges in a hospitality setting and how you resolved them. Highlight your proactive and detail-oriented mindset, as these traits are crucial for the Guest Experience Host role.
✨Familiarise Yourself with Sensory Design
Since the role involves creating a sensory masterpiece, brush up on how lighting, décor, aroma, and music can enhance guest satisfaction. Be ready to share your thoughts on how you would implement these elements in the hotel environment.
✨Embrace Digital Tools
Understand the importance of leveraging customer experience management systems. Be prepared to discuss any relevant experience you have with digital tools and how they can improve guest interactions and overall satisfaction.
