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- Tasks: Join us as a Sales Assistant & Barista, serving coffee and customers with flair!
- Company: WHSmith is a growing brand, making journeys better in airports, hospitals, and more.
- Benefits: Enjoy employee discounts, paid leave, and a supportive Employee Assistance Programme.
- Why this job: Be part of a vibrant team, delivering exceptional service in a fast-paced environment.
- Qualifications: Experience in coffee preparation and customer service is essential; passion is a must!
- Other info: Flexible shifts available, primarily Monday to Friday, 30 hours per week.
We are a Food to Go Marks and Spencer Cafe in the heart of The Christie Hospital, looking for someone with a retail or hospitality background to join our team!
The ideal candidate will be comfortable with all things coffee, making multiple drinks, serving our customers and engaging with them throughout. Cash handling / till is a must. We are incredibly fast-paced and looking for someone who can match that energy, who has a passion for delivering exacting standards and pride in their work.
As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.
What being a Sales Assistant is all about:
- Delivering an exceptional customer service to all our customers.
- Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
- Meeting high standards of display and visual merchandising helping customers find what they\’re looking for easily.
- Being part of a team and supporting colleagues.
What our Stores would love to see:
- A passion for customers having an exceptional experience in store.
- Confident in communicating within the team.
- Motivated to achieve fantastic results and standards.
- Adaptable to meet company requirements and goals.
How we reward our teams:
We know you’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.
Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.
About us:
WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, ‘broaden our offering’ to our customers throughout the UK. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better!
WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
This will be a 30hour contract to be worked over 5 days – the shifts would primarily be between the hours of 10:00-16:00 to be worked Tues-Sat; however some flexibility will be expected to help support the unit as and when needed
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Main - Sales Assistant/ Barista employer: Funky Pigeon
Contact Detail:
Funky Pigeon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Main - Sales Assistant/ Barista
✨Tip Number 1
Familiarise yourself with the coffee menu and preparation techniques. Knowing the different types of coffee drinks and how to make them will show your passion and expertise during the interview.
✨Tip Number 2
Practice your customer service skills by engaging with people in various settings. Being able to demonstrate your ability to connect with customers will be crucial in a fast-paced environment like this.
✨Tip Number 3
Research WHSmith and their partnerships, especially with M&S and Costa Coffee. Understanding their brand values and mission will help you align your answers with what they are looking for in a candidate.
✨Tip Number 4
Be prepared to discuss your experience with cash handling and till operations. Highlighting specific examples of your past roles where you managed transactions will give you an edge over other candidates.
We think you need these skills to ace Main - Sales Assistant/ Barista
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in coffee preparation and customer service. Use specific examples to demonstrate your skills in cash handling and working in a fast-paced environment.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for providing exceptional customer service. Mention any previous roles that required effective communication and teamwork, as these are key qualities the company is looking for.
Highlight Relevant Skills: In your application, emphasise your ability to work independently and as part of a team. Include any experience you have with visual merchandising and maintaining store standards, as these are important aspects of the role.
Show Enthusiasm: Convey your enthusiasm for the role and the company in your application. Mention why you want to work at WHSmith and how you align with their mission to make every journey better.
How to prepare for a job interview at Funky Pigeon
✨Show Your Coffee Passion
Make sure to express your enthusiasm for coffee and the art of making it. Share any relevant experiences you have, whether it's crafting the perfect espresso or experimenting with different brewing methods.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Highlight your ability to engage with customers, handle complaints, and create a welcoming atmosphere.
✨Highlight Teamwork Experience
Since this role involves working collaboratively, be ready to discuss your experience in team settings. Share specific instances where you supported colleagues or contributed to a team goal.
✨Be Ready for Fast-Paced Scenarios
Expect questions about how you handle pressure and fast-paced environments. Think of examples where you've successfully managed multiple tasks or worked efficiently during busy periods.
