At a Glance
- Tasks: Drive a van to deliver materials and support operational teams in keeping gas flowing safely.
- Company: Join WWU, a vital gas distribution business serving millions across Wales and the south-west of England.
- Benefits: Enjoy a competitive salary, flexible benefits, 25 days leave, and enhanced earnings through overtime.
- Why this job: Be part of a team that ensures safety and efficiency while making a real impact on communities.
- Qualifications: Must have a full driving licence, customer service skills, and a willingness to learn.
- Other info: Safety-critical role with pre-employment drug and alcohol screening; diverse and inclusive workplace.
The predicted salary is between 26000 - 36000 ÂŁ per year.
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Who are we?
WWU is a gas distribution business that services the gas infrastructure across Wales and the south-west of England. From the Welsh mountains to the Cornish coast, over 7.5 million people rely on us to keep them safe and warm, 365 days a year, no matter what. It takes our team of 1,300+ brilliant, skilled people to maintain the energy infrastructure, and keep it running reliably and efficiently, every day. All while focusing on the future, and shaping what the world of energy needs to look like tomorrow.
What weâre looking for:
Weâre looking for Support Drivers to support our operational teams in delivering a safe and efficient network.
As one of our Support Drivers, you will drive a 3.5 tonne drop side van to deliver and collect materials, signage and barriers to operational sites safely and efficiently supporting the teams to keep the gas flowing to homes and businesses across our network. Simply put, our operational teams couldnât do what they do without you.
Most of your day will consist of driving, however there also physical demanding activities that are required such as backfilling excavation, setting out signs, cones, barriers and traffic lights (signing, lighting and guarding).
Youâll be relied on to:
- Collect and deliver materials, plant & equipment as instructed for operational teams in a safe, efficient and timely manner
- Work within Wales & West Utilities (WWU) policies, procedures and relevant legislation
- Make sure that all daily/weekly vehicle inspections are undertaken and that all defects are reported and rectified within agreed timescales
- Make sure vehicle condition is looked after, and present vehicle for maintenance when requested
- Drive legally and within all road and site speed limits
- Maintain good, honest and robust communication with coordinators and engineering staff at all times
- Use approved equipment only, in the correct manner to ensure the safety and health of yourself and others
- Be proactive with signing and guarding when on site – never leave gaps in barriers and report any defects to your First Line Manager
Youâll need to have:
- A full valid driving licence
- The right to work in the UK
- Knowledge and understanding of DVSA regulations
- Excellent customer service skills
- The energy to work in all weather conditions
- A keen sense of pride in delivering great customer service
- The willingness and commitment to undertaking the necessary training and upskilling
- A flexible mindset to make sure we satisfy the needs of our customers and the general public and ensure both the safety of yourself and others affected by your work.
The following is also desirable:
- C or CE licence
- NRSWA Qualifications (excavation and reinstatement)
- SHEA Gas
We would also love to hear about anything else you feel you could add or bring to the role!
As we are a safety critical organisation, all offers of employment are subject to pre-employment drug & alcohol screening.
You can read a full job description here.
What youâll get in return:
- A competitive salary starting of ÂŁ30,633
- A structured pay & competency framework which rewards skills, competence and enables development and career progression
- Enhanced earnings through overtime and call out as and when required
- 25 days annual leave plus bank holidays which can be tailored to celebrations that reflect your beliefs
- Retirement Savings Plan (pension) with Aviva: 5% employee contribution, with WWU doubling your contribution at 10% – totalling 15%
- 14 x salary Life Insurance linked to membership of the Retirement Savings Plan
- âChoicesâ flexible benefit scheme options including corporate gym memberships, dental insurance and health cash-plans
- Access to our Financial Wellbeing Programme – allowing you to manage your benefits flexibly to suit your financial needs
- Enhanced pay for parental leave
- Retail discounts and cashback scheme
- Annual salary review effective from 1stJuly each year
- Company Sick Pay
- In-house Occupational Health Team
- Employee Assistance Programme
- Comprehensive training
- Tools, equipment, Personal Protective Equipment (PPE) and uniform
The way we do things
Our Ambition, Priorities and Values inform everything we do as a business â from our strategic planning to the performance management of our colleagues. Our values underpin everything we do and we are committed to creating a working environment that supports and fosters diversity, inclusion and equity, where all of our colleagues feel valued and supported to contribute to their full potential.
We are focused on creating a culture where it doesnât matter about gender, race, sexuality or disability; itâs about our colleaguesâ skills, the way we do things and how we live our values.
You can find out morehere.
Interested?
If you think youâd make a good addition to the team, we would love to hear from you!
To apply, click the link below.
If you would prefer to complete your application form in an alternative format such as Microsoft Word or would like to discuss the role in a little more detail, please contact us atrecruitment@wwutilities.co.ukor on 07971 038 982.
You can also ask us about flexible working practices that may be available or tell us if you have any special requirements during the application process.
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Support Driver employer: Wales & West Utilities
Contact Detail:
Wales & West Utilities Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Support Driver
â¨Tip Number 1
Familiarise yourself with the DVSA regulations and safety protocols relevant to driving and site operations. This knowledge will not only help you during the interview but also demonstrate your commitment to safety and compliance.
â¨Tip Number 2
Showcase your customer service skills by preparing examples of how you've effectively communicated and resolved issues in previous roles. This is crucial as the role involves interaction with operational teams and the public.
â¨Tip Number 3
Be ready to discuss your flexibility and willingness to work in various weather conditions. Highlight any past experiences where you've successfully adapted to challenging environments, as this will resonate well with the hiring team.
â¨Tip Number 4
Research WWU's values and mission to align your responses during the interview. Showing that you understand and share their commitment to safety and community service can set you apart from other candidates.
We think you need these skills to ace Support Driver
Some tips for your application đŤĄ
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Support Driver position. Tailor your application to highlight how your skills and experiences align with what the company is looking for.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous driving experience, especially with 3.5 tonne vehicles. Mention any relevant qualifications such as a C or CE licence, and any experience with customer service or working in physically demanding roles.
Showcase Your Skills: Make sure to include specific examples that demonstrate your excellent customer service skills, ability to work in all weather conditions, and your commitment to safety and compliance with regulations. This will help you stand out as a candidate.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Wales & West Utilities
â¨Know the Company
Before your interview, take some time to research WWU. Understand their values, mission, and the services they provide. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
â¨Demonstrate Safety Awareness
As a Support Driver, safety is paramount. Be prepared to discuss how you prioritise safety in your driving and on-site activities. Mention any relevant experience or training you have that relates to health and safety regulations.
â¨Showcase Customer Service Skills
Excellent customer service is crucial for this role. Think of examples from your past experiences where you provided great service, resolved issues, or communicated effectively with clients or colleagues. This will highlight your suitability for the position.
â¨Be Ready for Practical Questions
Expect questions that assess your practical skills and knowledge related to driving and site operations. Brush up on DVSA regulations and be ready to explain how you would handle specific scenarios, such as vehicle inspections or managing materials on-site.