At a Glance
- Tasks: Engage with customers and create memorable shopping experiences in our store.
- Company: Join Rituals UK & Ireland, a B Corp committed to beauty and wellbeing.
- Benefits: Enjoy training opportunities, competitive bonuses, employee discounts, and wellness initiatives.
- Why this job: Be part of a vibrant team that values connection and personal growth.
- Qualifications: Previous retail or hospitality experience and a customer-focused mindset are essential.
- Other info: This is a part-time entry-level position in the cosmetics industry.
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Ready to be the face of our brand, and engage with customers from the moment they set foot in the shop? Join our shop team, where every interaction is a chance to spread joy and beauty, creating unforgettable experiences for every customer.
Share your talents
As a Rituals Advisor, you are part of our store team. You engage directly with our customers, listen to their needs, and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience.
Being a Rituals Advisor means being a luxury sales advisor with many exciting opportunities to grow in your career.
By working closely with your Store Manager and Assistant Store Manager, you’ll reach your personal goals and the goals for the store. You’ll interact with customers every day and ensure to provide a ‘best in class’ customer experience. You’ll follow store operational and safety procedures as well as keep the store clean and tidy according to company visual merchandising standards.
Bring all of you
High on energy, low on ego and with a little bit of humour!
You are ‘one of a kind’ because your ability to connect with customers and make them feel at home in our stores. In addition, as Rituals Advisor, you are professional and excited about our brand. You know how to share that excitement by showing our customers how our products can make them feel even better.
On Top Of That, You Have
- Relevant experience in a similar position within retail or hospitality.
- A customer-service mentality and team-player’s work ethic.
- Decision making and problem-solving skills.
- Good attention to detail, organised and structured.
All your information will be kept confidential according to EEO guidelines.
Benefits of working at Rituals
- Training and development opportunities
- Competitive bonus scheme
- Rituals employee discount
- Quarterly product allowance
- Numerous wellbeing initiatives and EAP
- Company & Team Events
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Part-time
Job function
-
Industries
Cosmetics
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Sales Advisor - Solihull (8 hours) employer: Rituals UK & Ireland (B Corp™)
Contact Detail:
Rituals UK & Ireland (B Corp™) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Solihull (8 hours)
✨Tip Number 1
Familiarise yourself with Rituals' product range and brand values. Understanding their philosophy and the benefits of their products will help you engage customers more effectively and demonstrate your passion for the brand.
✨Tip Number 2
Practice your customer interaction skills. Since the role involves direct engagement with customers, consider role-playing scenarios with friends or family to enhance your ability to connect and provide tailored advice.
✨Tip Number 3
Showcase your teamwork abilities. Be prepared to discuss examples of how you've successfully collaborated with others in previous roles, as this is crucial for working alongside the Store Manager and Assistant Store Manager.
✨Tip Number 4
Demonstrate your problem-solving skills during any interactions. Think of specific instances where you've resolved customer issues or improved a process, as this will highlight your capability to handle challenges in a retail environment.
We think you need these skills to ace Sales Advisor - Solihull (8 hours)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Rituals UK & Ireland is looking for in a Sales Advisor. Highlight key responsibilities and required skills that resonate with your experience.
Tailor Your CV: Customise your CV to reflect relevant experience in retail or hospitality. Emphasise your customer service skills, teamwork, and any specific achievements that demonstrate your ability to create memorable customer experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the brand and your understanding of their values. Mention how your personality aligns with their 'high on energy, low on ego' ethos and provide examples of how you've successfully engaged with customers in the past.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at Rituals UK & Ireland (B Corp™)
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Rituals and its products during the interview. Share why you love the brand and how it aligns with your values, as this will demonstrate your genuine interest in becoming a part of their team.
✨Prepare for Customer Interaction Scenarios
Think about potential customer scenarios you might encounter as a Sales Advisor. Be ready to discuss how you would engage with customers, listen to their needs, and provide tailored product recommendations to create memorable experiences.
✨Highlight Your Customer Service Skills
Since the role requires a strong customer-service mentality, be prepared to share examples from your past experiences where you successfully resolved customer issues or went above and beyond to ensure customer satisfaction.
✨Demonstrate Teamwork and Collaboration
Rituals values a team-player work ethic, so be ready to discuss how you've worked effectively within a team in previous roles. Highlight any experiences where you collaborated with others to achieve common goals or improve store performance.