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- Tasks: Lead daily store operations and boost sales while providing top-notch customer service.
- Company: Join a leading fashion retailer known for its dynamic work environment.
- Benefits: Enjoy competitive pay, flexible shifts, and opportunities for growth.
- Why this job: Be part of a vibrant team that values creativity and customer engagement.
- Qualifications: Previous retail management experience is a must; fashion background preferred.
- Other info: Weekend work is required; 39 hours per week with shift flexibility.
The predicted salary is between 28800 - 43200 £ per year.
Job Title: Assistant Retail Store Manager
Please read the following job description thoroughly to ensure you are the right fit for this role before applying.
Location: Swindon
Hours: 39 hours per week
Shift Patterns: 5 days out of 7 (Weekend work included)
Salary: Competitive
An excellent opportunity has presented itself to join our client, as their Assistant Retail Store Manager. An industry leader in the fashion sector, we are actively recruiting for an Assistant Retail Store Manager to join the management team, reporting to the Retail Store Manager. As the Assistant Retail Store Manager, you will maximise business profitability of your store by optimising sales opportunities whilst working within planned costs.
You will manage day to day operations of the store, deliver excellent customer service through staff training and leading by example, providing an excellent service to all customers.
* Primary Responsibilities Increasing Store Profitability & Sales
* You will monitor store performance daily, weekly and monthly as well as year on year, providing reports and updates to assist the store manager to improve. Reviewing performance and making suggestions to increase sales.
* Utilising KPI’s to enhance store performance and sales.
* Awareness of store performance, relating to; customer footfall, conversion and average spend.
* Ability to show initiative in product placement and prioritise concession.
* Ensure staff are consistently aware of sales targets and exceeding expectations. * Ensure staff are trained with regards to visual merchandising.
* Ensure sales floor layout reflects company guidelines and appropriate adjacencies designed to encourage customer flow around the store and to create sales opportunities.
Customer Service
* Demonstrate good customer awareness and interaction at all times, setting the standard for your store.
* Monitor and seek continuous improvement on the level of service given to customers.
* Constantly improve product knowledge of your staff and yourself.
* Line manager store assistants. Staff Management * Assist the store manager in recruiting staff as authorised by Retail Store Manager, ensuring recruitment remains within budget and to meet the commercial requirements of the store.
* Assist with onboarding and inducting new staff in line with company expectations.
* Monitor, review and appraise individuals as company procedure, identifying those with potential for development and succession.
* Set and implement clear work objectives to effectively deploy the people within the team to the commercial benefit of the branch.
* Ability to maintain and enhance successful business relationships. Experience & Requirements
* Previous experience as a retail supervisor/ manager, preferably within fashion but would also consider other disciplines such as: hospitality, business etc.
* Experience with supervising teams.
* Confident in supervising small teams and ensuring your team is performing to the best of their ability.
* Exceptional customer service skills.
* Flexible to work weekends and longer shifts when required.
* Happy to be contracted 39 hours per week, with shift flexibility.
* Proficient in administration, reporting and health & safety.
* Previous experience with recruiting, onboarding, training and developing staff. If you feel these qualities describe you, then we would like to hear from you.
Please only apply for the role if you are comfortable with the role outlined above. Please submit your career details to Andrew Bridges at PDA SEARCH & SELECTION LIMITED
Assistant Retail Store Manager employer: PDA Search & Selection
Contact Detail:
PDA Search & Selection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Retail Store Manager
✨Tip Number 1
Familiarize yourself with the latest trends in the fashion industry. Being knowledgeable about current styles and customer preferences will help you stand out during the interview process, as it shows your passion for the role and the brand.
✨Tip Number 2
Prepare specific examples from your previous experience that demonstrate your ability to increase sales and improve store performance. Highlighting measurable achievements can make a strong impression on the hiring team.
✨Tip Number 3
Showcase your leadership skills by discussing how you've successfully managed teams in the past. Be ready to explain your approach to training and motivating staff, as this is crucial for the Assistant Retail Store Manager role.
✨Tip Number 4
Emphasize your customer service philosophy. Share how you prioritize customer satisfaction and how you've implemented strategies to enhance the shopping experience in your previous roles.
We think you need these skills to ace Assistant Retail Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, especially in fashion or similar sectors. Emphasize your supervisory roles and any achievements related to increasing sales or improving customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your understanding of the role. Mention specific examples of how you've successfully managed teams, improved store performance, or enhanced customer service in previous positions.
Highlight Key Skills: In your application, emphasize skills such as team leadership, customer service excellence, and your ability to analyze sales data. Make sure to mention your flexibility regarding shift patterns and weekend work.
Showcase Your Knowledge: Demonstrate your knowledge of the fashion industry and current trends in your application. This can set you apart from other candidates and show your genuine interest in the position.
How to prepare for a job interview at PDA Search & Selection
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for the fashion industry during the interview. Share any relevant experiences or insights that demonstrate your understanding of current trends and customer preferences.
✨Highlight Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Discuss specific situations where you motivated staff, improved performance, or handled conflicts to show that you're ready to take on a leadership role.
✨Demonstrate Customer Service Excellence
Be ready to discuss your approach to customer service. Share stories that illustrate how you've gone above and beyond to ensure customer satisfaction, as this is a key aspect of the Assistant Retail Store Manager role.
✨Know Your KPIs
Familiarize yourself with key performance indicators relevant to retail. Be prepared to discuss how you've used data to drive sales and improve store performance in previous roles, showcasing your analytical skills.
