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- Tasks: Lead reception duties, greet patients, and manage appointments with care.
- Company: Join Bupa Dental Care, a supportive and friendly dental practice in Dingwall.
- Benefits: Enjoy competitive pay, health support, discounts, and career development opportunities.
- Why this job: Make a difference in a tight-knit team while growing your career in healthcare.
- Qualifications: Experience in dental or healthcare reception, strong communication skills, and team leadership.
- Other info: Access to mental health support, gym discounts, and flexible income options.
The predicted salary is between 30000 - 42000 £ per year.
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Lead Dental Receptionist – Bupa Dental Care, Dingwall (Scotland)
Location: Dingwall, Scotland
Full-Time | Monday – Friday | 8:15am – 5:15pm
Looking to lead from the front in a friendly and supportive dental practice? We’re on the lookout for a Lead Dental Receptionist to join our experienced team at Bupa Dental Care Dingwall.
What you can expect:
A welcoming, professional environment with a supportive on-site Practice Manager
Career development opportunities and tailored support to help you grow
A tight-knit team where your contribution really matters
A stable, full-time role in a well-established practice
Your role will include:
Overseeing reception duties and leading front-of-house operations
Greeting patients and managing appointments with professionalism and care
Supporting the wider team to ensure smooth daily practice flow
Handling patient enquiries with a friendly, confident manner
If you’ve got experience in dental or healthcare reception and you\’re ready to take the next step in your career, we’d love to hear from you.
Join a team where your leadership makes a difference – apply now!
Here at our people are at the heart of everything we do, because we care. We have created environments where people can look forward to coming to work, feel empowered and benefit from working collaboratively with brilliant and talented experts.
What’s on offer?
Lead Receptionist role and responsibilities
- Oversee reception and staff rotas
- Meeting and greeting patients, providing a great first impression and patient journey
- Booking and amending appointments, answering the phone, updating patient records
- Co-ordinating the care packages for our patients that has been provided by our clinicians
- Confident in promoting and upselling Bupa Dental Care products and services including Plan options, Finance and Insurance claims
- Excellent customer service skills face to face, telephone and via email
- Supporting the Practice Manager and clinical team with the smooth running of the practice
- Accessing sensitive information whilst maintaining patient confidentiality
Your skills and experience
- Confident leading a team
- Ability to be positive and professional in a fast-paced environment
- Previous administration or receptionist experience, preferably within a healthcare setting
- Strong communication skills face to face, via telephone and email
- Proficient with Microsoft Word and Outlook with overall strong organisation skills
- Previous experience with promoting company products and services
- Preferred Dentally experience
Your salary and benefits:
We make life better for millions. That includes yours. Here are just some of the benefits on offer when you join Bupa Dental Care:
- Competitive pay rates and the opportunity to increase this through training and development
- Access to MyHealthcare which gives you quick, easy access to free support, advice, and treatment for a variety of health-related issues, including remote GP, physiotherapy, and mental health support – all available from one phone number. You will also receive the MyHealthcare Allowance, an annual allowance which is redeemable against a menu of Bupa healthcare products, all to the approximate value of £350.
- My Bupa Extras – discounts at your favourite retailers, plus a huge range of tools, content and information to support you with your financial wellbeing.
- Access to discounts at a wide variety of gyms and fitness facilities across the UK. This benefit includes access to online digital fitness providers too.
- Our mental health approach brings together a wide range of support such as our Employee Assistance Programme (EAP), Family Mental HealthLine and access to Personal Energy – Bupa’s own wellbeing programme.
- Discounted dental insurance which can be extended to immediate family members.
- Additional health and wellbeing benefits include Cycle to Work Scheme, free annual Flu vaccine, discounted eye tests and Bupa’s Menopause Plan.
- Wagestream – Access your income before payday, if and when you need it.
- Access to career pathways and support throughout your working life with Bupa Dental Care
- And many more, just ask.
Lead Dental Receptionist – Bupa Dental Care, Dingwall (Scotland)
Location: Dingwall, Scotland
Full-Time | Monday – Friday | 8:15am – 5:15pm
Looking to lead from the front in a friendly and supportive dental practice? We’re on the lookout for a Lead Dental Receptionist to join our experienced team at Bupa Dental Care Dingwall.
What you can expect:
A welcoming, professional environment with a supportive on-site Practice Manager
Career development opportunities and tailored support to help you grow
A tight-knit team where your contribution really matters
A stable, full-time role in a well-established practice
Your role will include:
Overseeing reception duties and leading front-of-house operations
Greeting patients and managing appointments with professionalism and care
Supporting the wider team to ensure smooth daily practice flow
Handling patient enquiries with a friendly, confident manner
If you’ve got experience in dental or healthcare reception and you\’re ready to take the next step in your career, we’d love to hear from you.
Join a team where your leadership makes a difference – apply now!
Here at our people are at the heart of everything we do, because we care. We have created environments where people can look forward to coming to work, feel empowered and benefit from working collaboratively with brilliant and talented experts.
What’s on offer?
Lead Receptionist role and responsibilities
Your skills and experience
Your salary and benefits:
We make life better for millions. That includes yours. Here are just some of the benefits on offer when you join Bupa Dental Care:
Benefits
– Shop discounts (over 700 stores)- Health and wellbeing discounts- Discounted dental insurance- Free CPD- Employee referral scheme- And many more! #J-18808-Ljbffr
Lead Receptionist employer: Bupa Dental Care
Contact Detail:
Bupa Dental Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Receptionist
✨Tip Number 1
Familiarise yourself with the specific duties of a Lead Receptionist in a dental practice. Understanding the nuances of managing appointments, patient interactions, and team leadership will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've handled challenging situations in previous roles. This will highlight your ability to maintain professionalism and care when dealing with patients.
✨Tip Number 3
Research Bupa Dental Care's values and mission. Being able to articulate how your personal values align with theirs can set you apart as a candidate who truly fits into their culture.
✨Tip Number 4
Network with current or former employees of Bupa Dental Care if possible. They can provide insights into the company culture and expectations, which can be invaluable for tailoring your approach during the application process.
We think you need these skills to ace Lead Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in dental or healthcare reception. Emphasise your leadership skills and any previous roles where you managed a team or oversaw operations.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the dental industry. Mention specific experiences that demonstrate your ability to handle patient enquiries and support a team effectively.
Highlight Key Skills: In your application, focus on key skills mentioned in the job description, such as excellent customer service, strong communication abilities, and proficiency with Microsoft Office. Use examples to illustrate these skills.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a Lead Receptionist role.
How to prepare for a job interview at Bupa Dental Care
✨Showcase Your Leadership Skills
As a Lead Receptionist, you'll be overseeing the front-of-house operations. Be prepared to discuss your previous leadership experiences and how you've successfully managed a team in a fast-paced environment.
✨Demonstrate Excellent Customer Service
Highlight your ability to provide exceptional customer service. Share specific examples of how you've handled patient enquiries or difficult situations with professionalism and care.
✨Familiarise Yourself with Bupa's Services
Research Bupa Dental Care's products and services, especially those related to dental plans and insurance claims. Being knowledgeable will show your enthusiasm for the role and help you answer questions confidently.
✨Prepare for Common Interview Questions
Anticipate questions about your experience in healthcare reception, your organisational skills, and how you handle confidentiality. Practising your responses will help you feel more confident during the interview.
