Service Manager (Supported Living)

Service Manager (Supported Living)

Southchurch Village Part-Time 21935 £ / year No home office possible
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At a Glance

  • Tasks: Lead and manage a team supporting adults with learning disabilities in two homes.
  • Company: Join Estuary, a dedicated organization focused on empowering individuals to lead fulfilled lives.
  • Benefits: Enjoy flexible hours, 31 days holiday, a pension scheme, healthcare cash plan, and ongoing training.
  • Why this job: Make a real impact in people's lives while developing your leadership skills in a supportive environment.
  • Qualifications: Experience in care management is essential; Level 5 diploma in Leadership for Health and Social Care is a plus.
  • Other info: Part-time role (22.5 hours/week) with occasional weekend and evening work required.

Service Manager (Supported Living) Salary £21,935.59 Plus Benefits (part time salary, pro rata to 22.5 hours per week) Southend-on-Sea, Essex Permanent, Part Time (22.5 hours per week) Flexibility Available A fantastic opportunity has arisen for an experienced Service Manager to join our well-established team supporting two of our homes in Southend- On -Sea, on a part-time, permanent basis working 22.5 hours per week. Porters Brook and Grahame House are supported living schemes that supports adults with learning disabilities. We’re looking for a motivated leader to develop and manage approximately 9 Support Assistants across these two homes to support the people who live there to have positive fulfilled lives. A Level 5 diploma in Leadership for Health and Social Care would be beneficial for this role however if you do not possess this qualification there will be an opportunity after your probationary period to complete this qualification as part of the Service Manager role. Key Accountabilities/Responsibilities: * Effectively manage the service to meet the needs and aspirations of service users. * Develop, maintain and work in partnership with a network of key stakeholders to deliver safe, high-quality services. * To identify recommend and implement improvements to the service given CQC and commissioning requirements, best practice and business plan priorities to achieve distinct, high quality service provision. * To be responsible for the recruitment, development and management of staff to provide them with the skills, experience and behaviours necessary to provide a safe, high-quality services. * Manage budgets and funding streams to ensure the delivery of cost-effective services. * Develop and manage support services that meet the needs and aspirations of service users. * To contribute to the development of policy and procedure and to be accountable for the operational implementation of those policies and legislation that governs them. * All Managers and Supervisors must be aware of their relevant legal and organisational duties and responsibilities in relation to the health, safety and wellbeing for themselves and those members of staff under their supervision, including non- employees who may be affected by their acts or omissions. What we’re looking for: * An experienced manager in the care service sector. * Ideally you will have specifically worked in supporting people with complex needs to lead a full life. * Experience and awareness of Mental Health is essential. * You’ll have a strong track record in leadership & management, and good knowledge of the challenges that face people with learning disabilities. * Someone that can step into the role and make it their own. * Candidates must be able to work occasional weekends and evenings. With Estuary, you'll be creating and managing an environment where people are supported to lead fulfilled and independent lives and in return we offer a range of benefits, including a generous pension scheme and healthcare cash plan. Further to this you can expect 31 days’ holiday (including bank holidays), a tailored induction programme and excellent ongoing training as well as many social events every year. So, do you think this is for you? Are you ready for the challenge? Well, if you are, we would love you to apply. The closing date for applications is 21st February 2025 however you may be contacted sooner for an interview. We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible. This post is also subject to a satisfactory enhanced DBS check. The successful applicants will be required to provide proof of eligibility to work in the UK. Please note that currently, we're unable to accept applications from candidates who require visa/work permit sponsorship. We appreciate your understanding, and we welcome applications from all candidates who are eligible to work in the UK without sponsorship

Service Manager (Supported Living) employer: Estuary Housing Association

At Estuary, we pride ourselves on being an exceptional employer, offering a supportive work culture that values flexibility and employee growth. As a Service Manager in Southend-on-Sea, you'll benefit from a generous pension scheme, healthcare cash plan, and 31 days of holiday, all while leading a dedicated team to empower individuals with learning disabilities. Join us for meaningful work that makes a real difference in the community, along with excellent training opportunities and engaging social events throughout the year.
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Contact Detail:

Estuary Housing Association Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Manager (Supported Living)

✨Tip Number 1

Familiarize yourself with the specific needs of adults with learning disabilities. Understanding their challenges and aspirations will help you demonstrate your commitment to providing high-quality support during the interview.

✨Tip Number 2

Highlight your leadership experience in the care sector. Be prepared to discuss specific examples of how you've successfully managed teams and improved service delivery in previous roles.

✨Tip Number 3

Research Estuary and its values. Showing that you align with our mission to support individuals in leading fulfilled lives will set you apart as a candidate who is genuinely interested in the role.

✨Tip Number 4

Be ready to discuss your understanding of CQC requirements and best practices in care management. This knowledge will demonstrate your capability to meet regulatory standards and improve service quality.

We think you need these skills to ace Service Manager (Supported Living)

Leadership Skills
Experience in Care Services
Knowledge of Learning Disabilities
Mental Health Awareness
Staff Recruitment and Development
Budget Management
Partnership Development
Policy and Procedure Implementation
Problem-Solving Skills
Communication Skills
Flexibility and Adaptability
Understanding of CQC Requirements
Organizational Skills
Ability to Work Evenings and Weekends

Some tips for your application 🫡

Understand the Role: Make sure to thoroughly read the job description for the Service Manager position. Understand the key responsibilities and qualifications required, especially the importance of experience in the care service sector and supporting individuals with complex needs.

Tailor Your CV: Customize your CV to highlight relevant experience in leadership and management within the care sector. Emphasize any specific experience you have with learning disabilities and mental health, as these are crucial for this role.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting individuals with learning disabilities. Mention how your previous experiences align with the responsibilities outlined in the job description and express your motivation to lead and develop a team.

Highlight Your Qualifications: If you possess a Level 5 diploma in Leadership for Health and Social Care, be sure to mention it prominently. If not, express your willingness to complete this qualification after the probationary period, showing your commitment to professional development.

How to prepare for a job interview at Estuary Housing Association

✨Show Your Leadership Skills

As a Service Manager, you'll be leading a team of Support Assistants. Be prepared to discuss your previous leadership experiences and how you've successfully managed teams in the past. Highlight specific examples where you motivated your team or improved service delivery.

✨Understand the Needs of Service Users

Demonstrate your understanding of the needs and aspirations of adults with learning disabilities. Be ready to share your insights on how to create an environment that supports their independence and well-being, as this is crucial for the role.

✨Familiarize Yourself with CQC Standards

Since the role involves ensuring compliance with CQC requirements, it’s important to show that you are knowledgeable about these standards. Prepare to discuss how you would implement best practices and improvements in service delivery to meet these regulations.

✨Discuss Budget Management Experience

The position requires managing budgets and funding streams. Be ready to talk about your experience with financial management in previous roles, including how you ensured cost-effective service delivery while maintaining high-quality care.

Service Manager (Supported Living)
Estuary Housing Association
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