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- Tasks: Lead the Night team, ensuring exceptional guest service and overseeing all night operations.
- Company: Join Hyatt Regency London Blackfriars, a historic hotel near iconic attractions.
- Benefits: Enjoy 12 free nights at Hyatt hotels, discounted stays, free meals, and more perks!
- Why this job: Be part of a diverse team that values empathy, integrity, and personal growth.
- Qualifications: Previous front desk experience and strong leadership skills are preferred.
- Other info: Uniform provided and laundered; continuous learning opportunities available.
The predicted salary is between 28800 - 43200 £ per year.
Close Inclusive Collection Job Postings Notification\”When you work in Hawaii, in addition to learning about the functional aspects of running a hotel — like the proper way to make a bed or how to best handle luggage — it\’s critically important to understand Hawaiian culture and the spirit of \’ohana, or \’family.\’ When opening the first Andaz property in Hawaii, our team participated in Hawaiian culture training to help us understand what \’ohana truly means. \”
About Hyatt Regency London – The ChurchillHyatt Regency London – The Churchill is conveniently tucked away in upmarket Marylebone, located in the heart of London\’s West End, featuring views over the charming gardens of Portman Square. With 440 sophisticated guestrooms including 50 suites, plus 11 distinctive meeting spaces, the hotel offers a full range of services tailored to serve the needs of business and leisure travellers alike. Dining options include seasonal dishes and Afternoon Tea at The Montagu Kitchen and snacks and cocktails at award-winning Churchill Bar & Terrace.
Duties and responsibilities related to the Night Manager role
Ensure all guests receive prompt, professional, and courteous service throughout the night.
Manage late check-ins, early check-outs, and assist with any guest requests.
Oversee night audits to ensure accurate recording of daily transactions and prepare reports.
Communicate and coordinate with other departments (e.g. housekeeping, engineering) to ensure seamless night operations. Act as the primary point of contact during nighttime operations.
Oversee health and safety as well as security operations at the hotel during the night, conducting regular patrols and inspections.
About youPrevious experience in hotel front office management within the premier segment is preferred. Strong organizational and multitasking abilities skills are required.
Just some of the benefits you will enjoy as a Night Manager12 complimentary nights a year across Hyatt Hotels worldwide
Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
Free meals on duty
Life Assurance
50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
Uniform provided and laundered complimentary
Headspace membership and access to our Employee Assistance Programme
Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide
At Hyatt \’We care for people so they can be their best\’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company!
Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.
Join a team that is making travel more human. Connected. Sustainable. Here, everyone\’s role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it\’s a career for people who care.
Next Steps:Apply today for Night Manager and start your journey with Hyatt Hotels!
Our family is always growing. Want to be in the know?
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Night Manager employer: Hyatt Hotels Corporation
Contact Detail:
Hyatt Hotels Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Manager
✨Tip Number 1
Familiarise yourself with Hyatt's core values, as they are crucial to the company culture. During any interviews or discussions, demonstrate how your personal values align with theirs, particularly in areas like empathy and inclusion.
✨Tip Number 2
Highlight your leadership experience in previous roles, especially in front office operations. Be prepared to share specific examples of how you've motivated and trained team members, as this will show your capability to lead the Night team effectively.
✨Tip Number 3
Research common challenges faced by Night Managers in the hospitality industry. Being able to discuss these challenges and how you would address them can set you apart from other candidates and show your proactive approach.
✨Tip Number 4
Network with current or former employees of Hyatt Regency London Blackfriars. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Night Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the Night Manager role. Review the job description carefully and note the key responsibilities and skills required, such as leadership, guest service, and front office management.
Tailor Your CV: Customise your CV to highlight relevant experience in front desk operations and leadership roles. Use specific examples that demonstrate your ability to meet guest needs and manage a team effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your alignment with Hyatt's core values. Mention how your previous experiences have prepared you for the Night Manager position and how you can contribute to the hotel's success.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Hyatt Hotels Corporation
✨Showcase Your Leadership Skills
As a Night Manager, you'll be leading a team, so it's crucial to demonstrate your leadership abilities. Share specific examples from your past experiences where you successfully motivated and trained team members, ensuring smooth operations during your shifts.
✨Understand Health and Safety Protocols
Given the responsibilities related to health, safety, and security, make sure you're well-versed in these areas. Be prepared to discuss how you've handled safety procedures in previous roles and how you would ensure compliance in the hotel environment.
✨Prepare for Guest Interaction Scenarios
Guest satisfaction is key in this role. Think of potential guest concerns or complaints you might face during the night shift and prepare thoughtful responses. Highlight your problem-solving skills and how you can exceed guest expectations.
✨Familiarise Yourself with Hyatt's Values
Hyatt places a strong emphasis on its core values. Research these values—Empathy, Integrity, Respect, Inclusion, Experimentation, and Wellbeing—and be ready to discuss how you embody them in your work. This will show your alignment with the company's culture.
