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- Tasks: Assist in delivering high-quality print services and manage customer orders.
- Company: Join the University of Oxford, a world-leading institution blending tradition with innovation.
- Benefits: Enjoy 38 days of annual leave, generous family leave, and a contributory pension scheme.
- Why this job: Be part of a friendly team, gain hands-on experience, and support impactful university projects.
- Qualifications: Customer service experience, IT proficiency, and a positive, organised attitude are essential.
- Other info: Training provided for equipment use; role does not offer visa sponsorship.
The predicted salary is between 26948 - 27838 ÂŁ per year.
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Estates Services, Oxford
Are you a printer or a person with print experience, eager to deliver exceptional service? Join our dynamic Estates Services – FM Support Services team at the University of Oxford and play a key role in providing high-quality print and finishing services that support the University’s teaching, research, and administration divisions.
Location: University Offices, Wellington Square, Oxford OX1 2JD
Salary: £26,948 – £27,838 per annum
Contract: Full Time, Permanent
About Us
Spanning the historic streets of the “city of dreaming spires,” the University of Oxford has been ranked the world’s leading university for nine consecutive years. A place where centuries of tradition meet world-changing innovation, we offer you the chance to shape the future while working in an inspiring environment that promotes excellence.
Our Estates Services – Facilities Management (FM) department provides essential services that keep the University running smoothly. The University Print Studio sits within FM Support Services, producing high-quality print work, including publications, posters, and marketing materials, for departments, colleges, and external clients. We pride ourselves on combining professional expertise, excellent customer service, and the use of modern equipment to meet the University’s printing needs.
What We Offer
- 38 days of annual leave (inclusive of public holidays) to support your wellbeing, with the option to purchase up to 10 extra days and additional leave after long service.
- One of the most generous family leave schemes in UK higher education, offering up to 26 weeks of full-pay maternity and adoption leave, plus 12 weeks of full-pay paternity/partner leave.
- An excellent contributory pension scheme.
- Affordable and sustainable commuting options, including a cycle loan scheme, discounted bus travel, and season ticket loans.
- Access to a vibrant community through our social, cultural, and sports clubs.
About the Role
As a Print Studio Assistant, you will play a vital role in delivering the University’s print and finishing services. Acting as the first point of contact for customers, you’ll guide them through the production process, offering advice and ensuring their work is completed to a high standard and on time. You’ll take ownership of print orders – managing enquiries, supporting the team in preparing and producing print jobs, updating systems, invoicing, and liaising with suppliers and colleagues across the University. This is a varied, hands-on role where you’ll combine customer service, administrative support, and technical workshop tasks (with training provided) – all within a friendly and collaborative team.
About You
- Experienced in delivering excellent customer service
- Confident using IT systems, including Microsoft Office, and able to pick up new software and processes quickly.
- Organised, detail-oriented, and able to manage multiple tasks in a busy environment.
- Comfortable working with large printing and finishing equipment (training will be provided) and happy to be hands-on in a workshop environment. There is an element of lifting involved in daily tasks.
- A team player with a positive, proactive attitude and a commitment to high standards of service.
Sponsorship and Right to Work
This role does not meet the criteria for sponsorship under the Skilled Worker visa. We are therefore unable to offer sponsorship for this role.
Application Process
- A covering letter/supporting statement
- Your CV
- The details of two referees
Interviews are likely to take place between 20 and 22 August 2025 and will be held in-person at UAS Offices, Wellington Square, Oxford.
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Print Studio Assistant employer: University of Oxford
Contact Detail:
University of Oxford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Print Studio Assistant
✨Tip Number 1
Familiarise yourself with the University of Oxford's print services and their specific needs. Understanding their operations and the types of print work they produce will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully handled client interactions in the past. Being able to articulate your experience in providing excellent service will set you apart.
✨Tip Number 3
Brush up on your IT skills, especially with Microsoft Office and any print-related software. Being confident in using these tools will not only help you in the role but also impress the hiring team.
✨Tip Number 4
Prepare to discuss your ability to manage multiple tasks in a busy environment. Think of specific instances where you've successfully juggled various responsibilities, as this is crucial for the Print Studio Assistant role.
We think you need these skills to ace Print Studio Assistant
Some tips for your application 🫡
Tailor Your Covering Letter: Make sure to customise your covering letter to highlight your experience in print services and customer service. Mention specific skills that align with the job description, such as your ability to manage multiple tasks and work with printing equipment.
Craft a Strong CV: Your CV should clearly outline your relevant experience, particularly in print or customer service roles. Include any technical skills related to IT systems and printing equipment, as well as your organisational abilities.
Highlight Relevant Experience: In both your covering letter and CV, emphasise any previous roles where you provided excellent customer service or worked in a fast-paced environment. Use specific examples to demonstrate your skills and achievements.
Prepare for the Interview: If selected for an interview, be ready to discuss your experience in detail. Think about how you can showcase your proactive attitude and commitment to high standards of service, as these are key qualities the University is looking for.
How to prepare for a job interview at University of Oxford
✨Showcase Your Customer Service Skills
As a Print Studio Assistant, you'll be the first point of contact for customers. Be prepared to discuss your previous experiences in customer service and how you handled various situations. Highlight any specific examples where you went above and beyond to meet a customer's needs.
✨Familiarise Yourself with Print Processes
Even if you haven't worked in a print studio before, it's beneficial to understand basic printing processes and terminology. Research common printing techniques and equipment used in the industry. This will show your enthusiasm for the role and your willingness to learn.
✨Demonstrate Organisational Skills
The role requires managing multiple tasks simultaneously. Prepare to discuss how you prioritise your workload and stay organised in a busy environment. You might want to share specific tools or methods you use to keep track of tasks and deadlines.
✨Emphasise Teamwork and Collaboration
This position is part of a collaborative team, so it's important to convey your ability to work well with others. Share examples of past teamwork experiences, focusing on how you contributed to group success and maintained a positive attitude even under pressure.
