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- Tasks: Monitor CCTV and door entry systems, ensuring safety in Birmingham neighborhoods.
- Company: Join Job&Talent, a leading recruitment agency focused on career growth.
- Benefits: Enjoy competitive pay, 28 holidays, weekly pay, and a pension scheme.
- Why this job: Make a real impact in your community while gaining valuable experience.
- Qualifications: Must have SIA Security Officer, Door Supervisor, or CCTV License.
- Other info: Flexible shifts required, including nights and weekends.
Join Our Team: Control Room Officer Position: Control Room Officer Location: Birmingham. West Midlands Salary: £12.00 – £13.88 per hour Apply Now! Why Choose Job&Talent: Career growth opportunities Comprehensive benefits Professional stabilityBenefits: Competitive Salary and Bonus (if applicable) 28 Holidays, Weekly Pay, Pension Scheme, Mortgage ReferencesRequirements: The applicant must have a Security Industry Authority accreditations by possessing either a Sia Security Officer Licence Sia Door Supervisor Licence Sia CCTV Licence UK License up to 3.5T Responsibilities: As an Control Room Officer, you duties will include: As the face of the Council, you will be at the forefront of helping to deliver the wider neighbourhood agenda, by improving the services we provide to our customers. You will play an integral role in helping to make our residents feel safer, drawing on your local knowledge to help develop key priorities for the neighbourhoods you serve To provide a professional and effective public CCTV/Door entry monitoring service working closely with the Mobile Patrol Officers and Night Time Security Service Supervisors, helping to provide safe, clean and secure neighbourhoods across the city of Birmingham. To ensure integrity, accuracy and confidentiality of all information gained is secure at all times by strict compliance with the Birmingham City Council\’s CCTV operational procedures and code of practice. You will be required to operate CCTV and door entry systems of communal areas/multi-storey blocks and other properties within the neighbourhoods of the city Of Birmingham. As an operator you will be required to respond to enquiries from our customers and direct a response team to investigate. You will also handle any issues that are escalated from the Mobile Patrol Officers. You will be required to work a shift system working days/nights throughout the week including weekends and Bank Holidays, 365 days a year. Salary – £12.00 – £13.88 per hour + night allowance after 12 week completion period hours – 36 weekly hours flexibility to work weekends and different hours is essentialAbout Us: Job&Talent is recruiting for Control Room Officer to join a leading company in the Birmingham area. How to Apply: Click \”Apply Now,\” and our team will contact you shortly. An excellent opportunity for Control Room Officer roles in Birmingham. Join Job&Talent for a journey of growth and success! If you are looking to contact our onsite team, please visit the site locator on our website. Job&Talent do NOT charge any fees for our services. Job&Talent acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers
Control Room Officer employer: Job&talent
Contact Detail:
Job&talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Control Room Officer
✨Tip Number 1
Familiarize yourself with the specific CCTV and door entry systems used in Birmingham. Understanding the technology and procedures will give you an edge during the interview process.
✨Tip Number 2
Network with current or former Control Room Officers in Birmingham. They can provide insights into the role and the working environment, which can be invaluable during your application.
✨Tip Number 3
Highlight any previous experience in security or customer service roles. Emphasizing your ability to handle inquiries and manage situations effectively will make you a strong candidate.
✨Tip Number 4
Be prepared to discuss your flexibility regarding shift work. Since the role requires working nights, weekends, and holidays, showing your willingness to adapt will be crucial.
We think you need these skills to ace Control Room Officer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Control Room Officer. Familiarize yourself with the key duties mentioned in the job description, such as operating CCTV systems and responding to customer inquiries.
Highlight Relevant Qualifications: Ensure your application clearly states your Security Industry Authority accreditations. Mention your SIA Security Officer Licence, SIA Door Supervisor Licence, or SIA CCTV Licence prominently in your CV and cover letter.
Tailor Your CV and Cover Letter: Customize your CV and cover letter to reflect the skills and experiences that align with the job requirements. Use specific examples from your past work that demonstrate your ability to provide effective public monitoring services.
Follow Application Instructions: Make sure to click 'Apply Now' on the Job&Talent website to submit your application. Double-check that all required documents are included and that your contact information is accurate for a prompt response.
How to prepare for a job interview at Job&talent
✨Know Your Licenses
Make sure you are familiar with the specific Security Industry Authority licenses required for the role, such as the SIA Security Officer Licence or SIA CCTV Licence. Be prepared to discuss how your qualifications align with the job requirements.
✨Demonstrate Local Knowledge
Since the role involves improving services for local residents, showcase your understanding of the Birmingham area. Mention any relevant experiences or insights that can help you contribute to the community effectively.
✨Highlight Communication Skills
As a Control Room Officer, you'll need to respond to customer inquiries and coordinate with Mobile Patrol Officers. Prepare examples of how you've successfully communicated in previous roles, especially in high-pressure situations.
✨Understand Compliance and Procedures
Familiarize yourself with the Birmingham City Council's CCTV operational procedures and code of practice. Be ready to discuss how you would ensure integrity, accuracy, and confidentiality in your work.
