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- Tasks: Join us as a Sales Assistant, delivering top-notch customer service and driving sales.
- Company: JD Group is a leading retailer known for its dynamic work environment and growth opportunities.
- Benefits: Enjoy 25% off products, exclusive discounts, health plans, and access to development courses.
- Why this job: Be part of a vibrant team, develop your skills, and make a real impact in retail.
- Qualifications: A positive attitude, strong communication skills, and flexibility for various shifts are essential.
- Other info: Opportunities for apprenticeships and volunteering to support community initiatives.
The predicted salary is between 20000 - 30000 £ per year.
Role overview:
We are seeking an enthusiastic SalesAssistant to play a vital role in delivering an exceptional shopping experience for our customers. With affluent opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career.
Responsibilities:
- Provide exceptional customer service by greeting customers warmly, ensuring they receive the best experience, and understanding the customer service measurement programme.
- Drive and exceed sales targets by utilizingin-store devices, offering the full product range, and maximizing opportunities for add-on sales.
- Maintain high visual and merchandising standards by ensuring the shop floor is clean, well-stocked, and displays are organized according to brand guidelines.
- Support overall store operations by assistingin other departments as needed, representingthe company professionally, and adhering to safety guidelines.
- Process sales transactions, including cash handling and card payments accurately.
- Upsell and cross-sell products to maximise sales opportunities.
- Maintain stock levels on the shop floor and ensure shelves are well-organized and appealing.
- Address and resolve customer queries in a professional manner.
- Work closely with other sales assistants and team members to achieve store targets.
Role objectivesand KPI’s:
- Contribute to achieving or exceeding the stores monthly sales target.
- Drive all additionalKPIs including but not limited to Units, Conversion, ATV, UPT.
- Achieve upselling or cross-selling targets.
- Maintain a high Net Promotor Score.
- Ensure all stock on the shop floor is fully replenished
Skills and Experience:
- A positive attitude towards a fast-paced, customer focused retail environment.
- An ability to enthusiastically look at a challenge as an opportunity to develop yourself; your career and learn new skills.
- Confident Interpersonal and communication skills who thrives in social situations through engagement with customers.
- Flexibility to work various shifts, including weekends and holidays, based on store needs.
Benefits
We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits:
- Company discount of 25% off a large number ofproducts in-store and online (JD Sports, Size?,Foot Patrol, Blacks, Millets, GO Outdoors)
- Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health)
- Access to counselling services, digital healthand well-being advice through our benefits platform (TELUS Health)
- Health cash plans
- Wide range of internal development courses to support personal and professional development throughout your career journey with the Group
- Access to apprenticeships & accredited qualifications – Earn while you learn and gain nationally recognised qualifications (England Only)
- Discounted Gym memberships at JD Gyms
- Access to colleague networks, to share lived experiences and support initiatives that drive positive change.
- Opportunities to volunteer and contribute to JD Foundation
- Employer engagement forums to help influence positive change
- Incremental Holiday Allowance
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Store Colleague - Monks Cross York employer: JD GROUP
Contact Detail:
JD GROUP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Colleague - Monks Cross York
✨Tip Number 1
Familiarise yourself with the JD Group brand and its product range. Understanding what they offer will help you engage customers effectively and demonstrate your enthusiasm during the interview.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios. This will prepare you to handle various customer interactions confidently, showcasing your ability to provide exceptional service.
✨Tip Number 3
Be ready to discuss your flexibility in working hours. Highlighting your willingness to work weekends and holidays can set you apart, as it shows your commitment to meeting the store's needs.
✨Tip Number 4
Prepare examples of how you've successfully worked in a team or exceeded sales targets in previous roles. Sharing these experiences can demonstrate your potential to contribute positively to the store's performance.
We think you need these skills to ace Store Colleague - Monks Cross York
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and sales. Use specific examples that demonstrate your ability to meet sales targets and provide exceptional customer experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your skills align with the responsibilities outlined in the job description, particularly your ability to upsell and maintain high merchandising standards.
Highlight Relevant Skills: In your application, emphasise your interpersonal and communication skills. Provide examples of how you've successfully engaged with customers in previous roles, as this is crucial for the Store Colleague position.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in a retail environment.
How to prepare for a job interview at JD GROUP
✨Show Enthusiasm for Customer Service
Make sure to express your passion for providing exceptional customer service. Share examples of how you've gone above and beyond for customers in the past, as this role heavily relies on creating a positive shopping experience.
✨Demonstrate Sales Skills
Prepare to discuss your experience with sales targets and upselling. Think of specific instances where you successfully drove sales or exceeded targets, as this will show your potential employer that you can contribute to their goals.
✨Understand the Brand
Familiarise yourself with JD Group's products and brand values. Being able to speak knowledgeably about their offerings and how they align with customer needs will impress your interviewers and demonstrate your commitment to the role.
✨Highlight Teamwork and Flexibility
Be ready to talk about your ability to work well in a team and adapt to various shifts. Share experiences where you've collaborated with others to achieve a common goal, as teamwork is essential in a retail environment.
