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For Companies At a Glance
- Tasks: Engage with clients, drive service growth, and maintain strong relationships.
- Company: Join a forward-thinking team focused on customer satisfaction and business growth.
- Benefits: Enjoy 25 days leave, private medical insurance, and a company vehicle.
- Why this job: Make a real impact while developing your career in a supportive environment.
- Qualifications: Must have a full UK driving licence and relevant sales or industry experience.
- Other info: Work independently with collaborative support and opportunities for personal development.
The predicted salary is between 28800 - 43200 £ per year.
WSR are recruiting for a Field Service Representative for our Client based in Central England. Job Title: Field Service Representative Role Type: Permanent Location: Central England Reporting To: Service Manager Are you a motivated, customer-focused professional with a passion for technical service and sales? Do you thrive on building strong relationships and turning opportunities into results? If so, we want you to join our team as a Field Service Representative! Field Service Representative Role Overview: As a Field Service Representative, you\’ll be at the heart of our customer engagement strategy—developing new service opportunities and maintaining lasting relationships with existing clients. You\’ll take full ownership of your territory or accounts, driving business growth, renewals, and customer satisfaction through expert technical and commercial support. Field Service Representative Key Responsibilities: Drive growth of our service business in your assigned territory. Convert service opportunities into long-term contracts. Build and maintain trusted relationships with clients. Deliver engaging customer meetings and service presentations. Collaborate on strategic go-to-market plans and support service excellence initiatives. Provide critical feedback on customer needs and market trends. Ensure high contract renewal rates and customer retention. Field Service Representative Experience, Qualifications and Attributes: A full UK Driving Licence. GCSEs (Grade C or above) in English and Maths. Minimum 2 years’ sales experience OR 5 years of relevant industry experience. Deep technical understanding of loading dock equipment and its service importance. Proficiency in Microsoft Office, MS Project, and iOS operating systems. Customer-focused with excellent communication skills. Technically proficient and solutions oriented. Organised and deadline-driven with a calm, can-do attitude. A proactive team player who takes ownership and delivers results. Adaptable and resilient in a fast-paced environment. Why Join Our Client? Be part of a forward-thinking, service-driven team. Work independently with support from a collaborative organisation. Make a real impact on customer satisfaction and business growth. Opportunities for personal development and career progression. Field Service Representative Benefits: Annual salary dependent on experience 25 days annual leave + Bank Holidays Pension Employee Assistant Programme (EAP) Private Medical Insurance Life Assurance Occupational Health Referrals Company vehicle Please click ‘APPLY NOW’, or call the WSR Team at (phone number removed) for more info. We appreciate the time and effort invested in your application. While we strive to respond to all applicants promptly, we kindly ask for your understanding in case of delays. If you do not hear from us within 10 days of submitting your application, please assume that, unfortunately, you have not been successful this time. We will however keep your CV on file and review your suitability against any other vacancies we may have available
Contact Detail:
Working Solutions Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Representative
✨Tip Number 1
Familiarise yourself with the specific loading dock equipment mentioned in the job description. Understanding the technical aspects and service importance will help you engage more effectively with potential clients during interviews.
✨Tip Number 2
Prepare to discuss your previous sales experiences in detail, especially how you've built and maintained client relationships. Be ready to share specific examples of how you've turned opportunities into results, as this aligns closely with the role's responsibilities.
✨Tip Number 3
Research the company’s current service offerings and any recent developments in their market. This knowledge will not only show your enthusiasm for the role but also allow you to contribute ideas on strategic go-to-market plans during discussions.
✨Tip Number 4
Demonstrate your customer-focused approach by preparing questions that reflect your understanding of client needs and market trends. This will highlight your proactive attitude and commitment to delivering exceptional service.
We think you need these skills to ace Field Service Representative
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in sales and technical service. Emphasise any previous roles where you built client relationships or drove business growth.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and technical expertise. Mention specific examples of how you've successfully managed client accounts or converted opportunities into contracts.
Highlight Relevant Skills: In your application, clearly outline your proficiency in Microsoft Office and any other relevant software. Also, mention your driving licence and any technical knowledge related to loading dock equipment.
Showcase Your Customer Focus: Demonstrate your customer-focused approach by providing examples of how you've maintained client satisfaction and built long-term relationships in previous roles.
How to prepare for a job interview at Working Solutions Recruitment
✨Showcase Your Technical Knowledge
As a Field Service Representative, it's crucial to demonstrate your deep understanding of loading dock equipment. Be prepared to discuss specific technical aspects and how they relate to customer needs during the interview.
✨Emphasise Customer Relationship Skills
Highlight your experience in building and maintaining client relationships. Share examples of how you've successfully turned opportunities into long-term contracts, as this is key to the role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and adaptability in a fast-paced environment. Think of scenarios where you had to overcome challenges or adapt your approach to meet customer needs.
✨Demonstrate Your Organisational Skills
Being organised and deadline-driven is essential for this role. Be ready to discuss how you manage your time and prioritise tasks, especially when handling multiple accounts or projects.
