At a Glance
- Tasks: Drive growth by building relationships and converting prospects into long-term customers.
- Company: Join a dynamic industrial solutions organization making waves in the market.
- Benefits: Enjoy a competitive salary, 25 days leave, private medical insurance, and a company vehicle.
- Why this job: Make a significant impact on business growth while enhancing customer satisfaction.
- Qualifications: C or above in GCSE Math & English, 2 years sales experience, and a Full UK Driving Licence.
- Other info: Flexible work environment with opportunities for personal and professional growth.
WSR are recruiting for a Field Service Representative located in Central England. Job Title: Field Service Representative Salary: £40 – £45K Location: Central England We are recruiting for a Field Service Representative in Central England to join our client's team. This role presents a fantastic opportunity to drive growth and expand business opportunities for our client, a dynamic and rapidly evolving Industrial solutions organisation. Our client offers a competitive salary and benefits package, along with the opportunity to make a significant impact on their business growth. If you are a proactive business development professional able to identify and action potential opportunities, we invite you to read on and apply to join their team… What's in it for you? Annual salary dependent on experience 25 days annual leave + Bank Holiday Pension (Standard Life) Employee Assistant Programme (EAP) – Health Assured Private Medical Insurance – Simply Health Life Assurance (Canada Life) Occupational Health Referrals Company vehicle Purpose: To develop and maintain relationships with existing and new service customers to stimulate customer retention and generate additional opportunities. To Identify & action opportunities with potential businesses, following through from status of “Opportunity to Order”. Main Duties: Grow the service businesses in defined territorial areas and/or account structures along KPI’s. Systematically assess potentials, lead and execute the service selling cycle. Actively sell RH service portfolio to convert prospects into long-term customers. Acting as customer contact point to work out technical & commercial service solutions/offerings Acting as a representative for the organisation during customer meetings and presentations Drive service contract renewals to maintain a high level of renewals supporting customer retention. Strategise and execute our Service Go-To-Market based on data. Improve customer satisfaction and support overall Service Excellence approach EU-wide. Contribute to service-as-a-product approach through customer and competitive landscape feedback. Education and Experience: C or above in GCSE Math & English. 2 years sales experience or 5 years industry experience. Technical expert in understanding of loading dock equipment & service relevance. Competent with all appropriate MS office & MS Project & IOS Operating Systems. A Full UK Driving Licence. Personal Skills and Qualities: Customer focused. Excellent Communication Skills Technical expert in understanding of loading dock equipment & service relevance. Able to prioritise and meet strict deadlines. Have a sense of urgency with the ability to stay calm. Take ownership and the ability to get things done. Flexible and adaptable. Able to adapt to change. Team player and have a “hands on” mentality How to Apply: Please click ‘APPLY NOW’, or call the WSR Team at (phone number removed) for more info. We appreciate the time and effort invested in your application. While we strive to respond to all applicants promptly, we kindly ask for your understanding in case of delays. If you do not hear from us within 10 days of submitting your application, please assume that, unfortunately, you have not been successful this time. We will however keep your CV on file and review your suitability against any other vacancies we may have available
Field Service Representative employer: Working Solutions Recruitment
Contact Detail:
Working Solutions Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Representative
✨Tip Number 1
Familiarize yourself with the specific loading dock equipment and services relevant to the role. This knowledge will not only help you in interviews but also demonstrate your technical expertise and commitment to understanding the industry.
✨Tip Number 2
Network with professionals in the industrial solutions sector, especially those who have experience in field service roles. Engaging with them can provide valuable insights and potentially lead to referrals or recommendations.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully developed customer relationships and driven business growth in previous roles. Highlighting your proactive approach will resonate well with the hiring team.
✨Tip Number 4
Showcase your ability to adapt to change and work under pressure. Provide examples from your past experiences where you successfully managed tight deadlines or shifting priorities, as this is crucial for a Field Service Representative.
We think you need these skills to ace Field Service Representative
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Field Service Representative position. Understand the key responsibilities and required skills, such as customer focus and technical expertise in loading dock equipment.
Tailor Your CV: Customize your CV to highlight relevant experience and skills that align with the job requirements. Emphasize your sales experience, technical knowledge, and any achievements that demonstrate your ability to drive business growth.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you have successfully developed customer relationships or identified business opportunities in the past.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Working Solutions Recruitment
✨Show Your Customer Focus
As a Field Service Representative, your ability to build and maintain relationships with customers is crucial. Be prepared to share examples of how you've successfully managed customer relationships in the past and how you prioritize customer satisfaction.
✨Demonstrate Technical Expertise
Since the role requires a strong understanding of loading dock equipment, make sure to brush up on relevant technical knowledge. Be ready to discuss specific equipment and how it relates to service solutions during the interview.
✨Highlight Your Sales Experience
With a requirement of at least 2 years of sales experience, be prepared to discuss your previous sales roles. Share specific achievements and how you identified and acted on business opportunities to drive growth.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle customer issues. Think of situations where you had to adapt quickly or manage multiple priorities, and be ready to explain your thought process.